Gym looks nice, but I couldn't get inside to see because it is never staffed. I tried to visit three times during "staffed hours", only to be told by members that no staff was present. I got the managers phone number to arrange a meeting, then upon arriving he did not answer the doorbell or his phone so I was forced to leave. Hire more staff and be honest with your potential clients.
The Brooklin gym is clean and convenient. It's the perfect size and has everything I need. The staff are helpful and the clients are respectful and down-to-earth. I've had memberships at a lot of gyms and this is my fave by far.
I love this Gym!!! staff there are fantastic! never felt like I was being judged or had a dumb question. Im that person that has no idea how each machine is used. They walked me through it all and showed me what to use to target what muscle. Now with there new Massage clinic attached. Can book a massage before or after workout which allows me to properly stimulate muscles to help prevent injury. Absolutely love this place!!
I tried to visit the location to sign during the staffed hours but there was no staff. I resorted to signing up online to get my key. I waited almost 1 month and I did not receive the key. I called the facility and was told they would forward my information to the manager and try get someone to contact me within the week that never happened. I went online and sent head office an email to let them know no key was received but no response. Sent another email to both the head office and to this location but no response. If i had received at least a response from them i wouldn't have had to resort to writing this review. I really wanted to sign up at this location. I paid to sign up but was unable to get into the location and no refund was received either.
Great gym! Staff is very friendly and it is always so very clean. Members are also considerate and it makes for a great work out experience.
Knowledgeable staff Owner/manager/trainer Dwayne Higgins, close to home, never closes, good variety of equipment, clean facilities.
Love the atmosphere here at Brooklin. The staff is friendly and very helpful.
Fits my schedule and ample opportunity to change up the routine.
