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Southern Family Medical Center

  1. Augusta
  2. Augusta-Richmond Doctor

Reviews, get directions and information for Southern Family Medical Center

Southern Family Medical Center
Address: 3736 Mike Padgett Hwy Ste A, Augusta 30906
Phone: (706) 560-2273
State: GA
City: Augusta
Street Number: 3736 Mike Padgett Hwy Ste A
Zip Code: 30906
categories: doctor


Opening Hours

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 17:00
Saturday: 09:00 - 11:00

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Reviews
Dr. Lynch and his staff are awesome! We have been going there over 20 years and have never been disappointed. He listens with his heart as well as his ears. We have referred many others there over the years. They are well needed in this area. We highly recommend them. They are a blessing. Pas. Melvin Williams
The doctors are nice, the person/people doing the specialist referral is incompetent. Requested an expedited referral during a visit several months ago. Didn't hear anything until I started getting weekly calls and emails about an important message in my patient portal. When none existed, I contacted the office staff. The person explained that it was about my referral and that they had sent it out the day they received it months ago. They also supposedly removed me from getting the weekly calls and emails. Still kept getting the calls and emails until I contacted them again to remove me. Now a week after that call, I got a call from the specialist's office about my referral that they had received that day. Just, how do you screw that up? My dentist was far more proactive about their referrals and getting things taken care of. Really hope nothing turn cancerous because of this places incompetence...
I have been coming to this office for years. My physician whom I absolutely adore was not available and I was a walk-in so I was willing to see anyone for a quick sec. They put me with Megan M. Listen if you aren’t a patient of hers SO NOT take an appointment with her. The lady is just unpleasant as &3. She cut me off was very dry nonchalant and insensitive as heck. This one visit has me reconsidering my pcp location. I’m BIG on customer service and today that just wasn’t it. Never again! Southern famil is sup to be a Christian base facility there was nothing Christian like about this lady and that’s that!!!
If your doctor isnt one of the Drs at this practice, you are seeing the wrong Dr. Absolutely love Dr Walton and staff super friendly and listens attentively. Faith based practice, you can even leave a prayer request in the prayer box Courtney D.
I have never enjoyed going to the doctor. All offices have just filed me in and out, and did not actually care about my concerns. BUT, here I had the most wonderful experience! Dr. Walton & Dr. Chin? Austin were fantastic! I felt very cared for and listened to. They even took time to ask me about my business and to pray for me after my appointment. I have not felt comfortable in a doctor's office since I was in pediatrics. Thank you so much!
This was my first visit and first impressions are so very important to me. I have had several pcp’s since moving to Augusta 9 years ago and THIS — is the very first time I’ve walked into a doctors office and felt immediate peace. The staff is amazing and I can’t stress enough how awesome Dr. Walton is The first thing I noticed was a prayer box and going from room to room there was even more comforting messages. It’s clear to me… Dr. Walton is not only a physician - he actively and intently listened to my concerns- then addressed each one specifically— but he is obviously a true Man of God. I have found my medical home
The staff up front are lovely, and very forthcoming. However, the billing department will absolutely refuse to work with you about payments, and will only explain charges after being bothered for days. I was charged almost $300 for a visit with the doctor, and received no explanation until the lady at the front desk reached out to the billing department for me. I was then told, that the charge was for "prolonged services" which was the 1.5 hour wait I had inside the exam room while I waited for the doctor. Again, front desk staff is always lovely and helpful, but I don't recommend this place.
Dr. Daniels is the most amazing and polite doctor in the CSRA I highly recommend this location
Two years in a row, this practice has coded my visits incorrectly and I ended up being charged more than I should have. The first year, they fixed the problem, but only after a great deal of time, effort and phone calls some of which went unanswered on my part. It remains to be seen if they will fix the problem this year, but I am already having to put in too much of the effort to correct the mistakes.
I'm so Disappointed in this place. Daniels was my PC on 8/14 wasn't feeling good and had a low-grade fever. Called office made appointment with Abby. Daniels had none available. Got there nurse came out done a swab on one side. Walton came out shortly. Said NEG.. And it was viral I asked how do you know. He said just let me look at your ears and throat so he took out his cell phone and looked in my ears and throat with his flash light on his phone and said yep viral. I told him that what he said the last time I seen him and ended up at the walk in with sinus infection I also told him I was IMMUNOCOMPROMISED...UC/DIABETES I asked him if he could give me a Zpack if not better in a couple of days. So I could avoid going to walk in. He said NO then I told him to have a good day. He put his hands on my door so I couldn't roll up window after several good bye. I started to roll it up. VERY CREEPYCalled talked to office manager he didn't care. He just said if I reported him I could no longer be seen there. So on 8/15 my fever was higher husband took me to walk in tested POSITIVE.. covid I was wheezing and fever was giving prednisone and Zpack and was told to fellow up with PC to schedule antibiotic infusion but in stead she called in paxlovid. Which she knew I couldn't swallow pills. Pharmacy told my husband I had to stop taking flonase 24 till 48 before starting and they had to be taken whole. Called back to let her know. She had an attitude. Infusion place called me said she sent over but was missing something. They called her back so did Iso today I had a Tele visit with her she said she knew I wasn't that sick are I wouldn't have been calling her Iwill certainly be praying for this place that this doesn't happen to any one else. Pray that the Lord give them all a little empathy for their patients
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