Spa Latore LLC

Do not come here to get your nails done. Absolute terrible services. The gel polish came off the night they were done. The service was more expensive than what I would usually pay and I tipped the tech well. The best they could do was offer a $20 store card. These nails were done for a special event.

I wish I could give this place zero stars. I went in for all over color and left with uneven parts of brown and, in some places, black hair, after a few hours with an extremely rude stylist. She let my roots process for an hour and 15 minutes. When I told her my scalp was burning, she rolled her eyes at me and told me that it can’t be burning. I was extremely upset and uncomfortable with how I was treated. I went back the next day to correct my color, and requested a new stylist because I had such a terrible experience with the stylist from the day before. The new stylist told me they would have to “raise” it. After being in the shampoo chair for a long time, she applied something without telling me what it was and my scalp began to get hot and burnt worse than the day before. After she rinsed it, I went back to the chair and saw in the mirror that my hair was bleached blonde and orange. I repeat. They bleached my hair without my consent. At this point, I was fighting back tears and couldn’t wait to leave. I was absolutely devastated. After three hours on the second day, I left with orange-ish hair and blonde spots all over photo attached. I requested a refund, and they kept offering me a third chance to correct this. I obviously refused because I have absolutely no trust in this business any longer. My scalp is still extremely sensitive and sore, and my hair is frail and breaking already. They offered me a partial refund and refused to refund the entire amount. I went to a new salon today for a consult and to develop a plan moving forward. This will take hundreds of dollars and a long time to correct the damage done to my hair and my scalp. I wish I would’ve never gone, and I wish more than anything that I could take this back. This ruined my hair and I am completely devastated. Please, go somewhere else.

Again, Nikki did an outstanding job getting my color right, giving me the most relaxing head massage and washing, phenomenal styling and use of product to enhance my look. Hope to visit again.

Rica was amazing! Perfect pedicure for Ross and I. Professional and amusing at the same time. What an asset to the company!!!

Always very pleased with their services. They don't rush and make sure you are satisfied!

Got a really good hair cut from Mikia Tyler she is really nice person to talk too gave here a good tip as well

Very professional service, clean inside. Would recommend for any service due to competent staff.

Associates were friendly and knowledable of products.

Alex is the best ever! Go here you won't regret it!

They are very short with people.