The official page of Sparklight Business, formerly Cable ONE Business. At Sparklight Business, we connect people to what matters. Connect with us online at https://business.sparklight.com; for support visit https://business.sparklight.com/support
Serving more than 730,000 customers in 19 states with cable television, telephone, and high-speed Internet service, Cable ONE began in 1986 as a small cable television company. We are now the 10th largest cable company in the U.S., offering our residential and business consumers a wide range of the latest products and services such as HD programming, wireless Internet service, and phone service with free, unlimited long distance calling.
Although the corporate headquarters for Cable ONE is in Phoenix, Arizona, we currently have more than 2,000 associates serving in our local offices. At Cable ONE our focus is on customer satisfaction, associate satisfaction, and local service. We live in the communities we serve and we do our best to provide our customers and neighbors with the best possible service. Listening to our customers is so important to us, that we conduct more than 1,000 customer satisfaction surveys a month. Cable ONE wants to do everything possible to make our customer’s experience outstanding. That’s why we offer 24-hour technical support, and more importantly - a local office where our customers can talk to someone in person.
We also believe associate satisfaction is the key to customer satisfaction. Cable ONE fosters a close-knit culture that is visionary, collaborative, and inventive. We were proud to be voted by Cable World magazine as one of the 5 best places to work in cable television. By listening and caring about our associates, we know they are listening to and caring about our customers.
Cable ONE is committed to strengthening and improving the communities we serve, not only through our products and services, but through our support of local community and non-profit agencies, events, and initiatives. Our Cable ONE associates are passionate about giving back to the communities in which they live and work, volunteering year-round to raise money for or support causes which will benefit the community.
As Cable ONE grows, we will continue to provide our customers with the latest products and technical advancements, while maintaining the highest level of reliability and customer care. We recognize that we have a responsibility to our customers and the communities where we do business, and we will continue to ensure that we are the kind of company that our communities are proud to call a neighbor.
At Sparklight Business, our focus is on customer satisfaction and superior service. We know that having reliable Internet and phone connections is essential to helping your business run smoothly. That’s why we continually monitor our network day and night to identify and correct potential problems before they occur. And should you need them, our team of senior engineers and top-notch service representatives are always on call to deliver the highest level of expertise and service available.
With Sparklight Business, you get exactly what you need to sustain a powerful and competitive business presence. We offer dozens of Internet, Phone and Cable TV options to help you succeed today, and thrive tomorrow.
TheWire:
TheWire is a comprehensive business blog offering tips and information for small business owners. Updated weekly by business experts, TheWire is a terrific source for the latest trends in online marketing, social media, branding, lead generation, marketing strategies, business planning and legislative updates.