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Splash Pads USA

  1. Salt Lake City
  2. Salt Lake City Amusement Park

Reviews, get directions and information for Splash Pads USA

Splash Pads USA
"We use stainless steel for all of our water play features and offer a lifetime warranty of all our products. Plus, all of our products are manufactured here in the USA! Splash Pads USA is the way to go! We have been constructing a splash pad park that we hope to unveil early summer this year."
Address: 1880 S 500 W, Salt Lake City 84115
Phone: (855) 433-7237
State: UT
City: Salt Lake City
Street Number: 1880 S 500 W
Zip Code: 84115
categories: pizza place, amusement & theme park, deli


Opening Hours

Monday: 08:00 - 17:00
Tuesday: 08:00 - 17:00
Wednesday: 08:00 - 17:00
Thursday: 08:00 - 17:00
Friday: 08:00 - 17:00

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Reviews
Great customer service! The owner Don helped me select the right Pad for our yard. With my order that I ordered online, they gave me a great deal and provided free shipping. The website charged me for the shipping so I called them and they brought a check for the cost of the shipping right to my door. Great honest people, willing to help in anyway they can. The kids love our Pad. Provides hours of fun.
Splashpads USA designed and did the layout of our pad for us. Don went above and beyond expectations to get the kit built and ready at a reasonable price. I have read a lot of the reviews online about this company and they are completely opposite from the experience we had with Don and the team at Splashpads USA. I have a hard time believing that Don has taken advantage of the people that have posted these reviews. I spent time at the office and warehouse to take a hands on look at the materilals before I purchased, the quality is unmatched when looking at his competitors. Looking forward to many years of fun with our kit. Thanks for all your help Don !!
Rick is doing a great job with this company now. Our project got off to a very rough start but he is doing everything he can to make things right and get our community splash pad going! Highly recommend him and his people.
To give everyone a point of reference... this is the very first google review I’ve ever written. Normally, nothing that I could review is important enough to take time out of my life to do so. However, I feel it incumbent upon me to share my experience with this company so other people are not left in the position that I am now in. Having Splash Pads USA install my residential pad in the spring of 2016 was one of the worst decisions I’ve ever made. Firstly, I had an existing water feature in my backyard that I wanted my splash pad to be incorporated into. A person came out, assessed it and said they could do it. The next day he called wanting my deposit, when I said that I was still shopping prices, he hung up on me! Don called me personally after that, apologized, and sent another person named Rick. Rick told me that they could do the design with no problem it is not a traditional splash pad design. When they started pouring concrete and put the drain in, I realized they had cemented the drain into a completely different spot than we originally discussed. After speaking to Rick, there was really nothing else we could do at that point so I let it go and said I could live with the drain in the new spot. Once the pad was finished, the concrete was brushed so roughly and improperly that everytime my children used it, their feet would literally bleed. I ended up going through a different company to pay more money to put a rubber surface over their concrete to make it functional. Also in the first few weeks of using it, my entire backyard flooded twice due to mistakes they made when installing it. There was no paperwork or manual that provided instructions of use or maintenance for the pad. My yard was left in a condition that I didn’t feel was acceptable. Had they told me before hand that I would need to sod in every area around the pad, that would have been different. But I had no idea it would be as bad as it was. I also have two underground water tanks that Rick said to “leave exposed in case anything goes wrong with it”. I have had to get two large planters to cover the unsightly holes in my yard and tops of the tanks. I was also told I “don’t need to do anything to winterize it”, and yet every spring I seem to deal with more and more problems with the pad. Last year, I noticed a problem with pressure of the spouts and sometimes water doesn’t come out at all. I called to have them come fix it and was promised someone would be here to look at it on two different dates. On both occasions, no one showed up at all and did not call to say they wouldn’t be coming. Since then, all of my calls have gone completely ignored. I am terrified that one day maybe even this year it will stop working completely. Every time I have spoken to them, I have let them know that I am not looking to cause trouble, I don’t want my money back, and I certainly don’t want to go through the time/hassle/money of a lawsuit. I simply just want a splash pad that works without issue and lasts for a reasonable amount of time for what I paid for it. Do yourself a favor and DO NOT USE THIS COMPANY TO INSTALL YOUR SPLASH PAD!!
I have done work for Don as one of my clients. He needed some banners made for a new lot. He was honest and he paid me for my work. He knows everything about splash pad's and he will be my first choice for my future splash pad project.
Splash Pads USA does excellent work! My son has enjoyed his splash pad for the past 3 years and continues to get the same enjoyment from it every summer. Splash Pads USA is always there when you have any problems with your splash pad and have been great to always open and close my splash pad every year.
SplashPads USA is one of my best clients that I have worked out throughout the years of doing graphic and web design. They are great to work with, very communicative and pay on time and in full.
It's sad to see how other people make bad comments of other people that do amazing jobs. Me and Father are witnesses of the great job this company has done here in our community at Elk Ridge Park North Logan, Ut. We just wanted to say thanks Don Edwards.
If Don Edwards has anything to do with this business, Run away! He's the most unethical, cheating, lying, dishonest person to work with. I know many people who have worked with him in Business that would say the exact same thing! Doesn't pay his subs what he promises, and have heard other say he didn't delivery what he promises either..
Splash pad USA did a good job building our splash pad the young people in our town have really enjoyed it and I would recommend them to someone else we had a couple little issues and they were there for us
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