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Sprint Store Gastonia

  1. Gastonia
  2. Gastonia Store

Reviews, get directions and information for Sprint Store Gastonia

Sprint Store Gastonia

About

Shop for cell phones & wireless calling plans from Sprint. Switch to Sprint today and find great deals on unlimited data plans for the whole family.



"The leader in 5G – Now America’s largest 5G network also provides the fastest and most reliable 5G Coverage. Check out our latest deals on the new iPhone 15, along with other great offers from top brands such as Samsung and OnePlus. Shop this T-Mobile Store in Gastonia, NC to find your next 5G Phone and other devices."
Address: 2109 E Franklin Blvd, Gastonia (Caroline du Nord) 28056
Phone: (704) 869-8777
Parking: Lot
State: NC
City: Gastonia
Street Number: 2109 E Franklin Blvd
Zip Code: 28056
categories: mobile phone shop


Opening Hours

Monday: 10:00 - 20:00
Tuesday: 10:00 - 20:00
Wednesday: 10:00 - 20:00
Thursday: 10:00 - 20:00
Friday: 10:00 - 20:00
Saturday: 10:00 - 20:00
Sunday: 12:00 - 18:00


related searches: T mobile store gastonia nc, T mobile store near me
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Reviews
I tried setting up an account over the phone & didn’t have the best experience. I came in to the store and Hollie TRULY SAVED my account. She worked very hard to get our family the best account and promotion. Her customer service skills are top notch!!! It’s hard to find people who care and do their job with joy, we’ll come into this store and you will find great customer service!
This was the only location in all of Charlotte that had the phone I wanted. I called before going, the lady on the phone was super nice and checked their stock. When I arrived the salesman Sean immediately addressed us, got right to work on solving my problem. By the end of my visit he had both of our phones transferred, everything setup, and everything completed. He was extremely informed and nice. Honestly this was one of the best experiences I've ever had in a T-Mobile Store. I was definitely impressed. Sean was great!
Went in today just a bunch of employees sitting around. Unless you want to buy a new phone, there is nothing they can do for you. Everything is " open your app" Honestly TMobile should just close all the stores if I have to just do everything over the app
Had a very good experience with the sales person, Diana!! This is my first time dealing with T-Mobile and so far so good!!! This is a nice store. Lots of nice phones and plenty of plans to suit your needs. This is my first time with T-Mobile. As I said, we'll see how it goes down the road,....with phone companies the proof is in the pudding. After the first 4 months, we'll see if there's any extra charges and see what kind of coverage I get When I Travel. I will keep you informed of my experience!!
Update... Just bought a new phone switched from metro to T-Mobile. Very awesome customer service. Fast and efficient considering they were extremely busy. Customer service was horrible. When you have paid a bill for almost a year on the 19th of every month and suddenly it changes to the 12th with no explanation, and not one person wants to call customer service and help you figure it out. What's the point in seven workers in the store and only two were working with customers. Trying to blame me for looking at my account wrong. T-Mobile customer service has gotten bad inside the stores period.
Been with T mobile for about 5 months or so. Second time going to the store. First time was amazing couldn’t ask for better. Went today bc my husbands Samsung watch wasn’t working right. Go in and was greeted. The manager ask us what can he do to help, my husband explains what’s going on with his watch and everything. Idk if the manger just didn’t care nor wanted to help but all he did was re set the watch and then said “oh your watch won’t work without your phone near by, it doesn’t work like that” and just kept saying how he should go back to Apple non stop. Didn’t try to help anymore just was done. If you don’t know what you’re doing that’s fine but just brushing us off as nothing no I’m sorry doesn’t work with me. So we went all the way to concord we’re customer service was amazing, they help my husband the best way they could but over all told him he needed to call support but they were just lost on what to do. If the first manager we saw would have said that would have been fine. You just don’t push customers away just bc they have a product you don’t like or whatever the case by be. Things like that make me not wanna stay with T mobile.
No one can help with issues. Of any kind you still have to contact customer care. Hopefully you can speak Mexican. They do apologize alot, it seems that they have been trained to say that more than anything.
I just switched from spectrum to tmobile About a Month ago. Im not at all impressed with the customer Service at all. I bought some earbuds and i had the hardest time returning them and i was in the 14 day period. I love beats by dre i just need some over ear head phones. The sound quality is much better than Apple AirPods.
Theodore R. Helped my wife and I pair up two sport watches to our old trusty A10e Samsungs. He was courteous , professional, and very helpful. Both my wife and and I are now seriously thinking of upgrading our aging phones. If and when we do we intend to ask for Theodore.
I switched from Verizon to Tmobile just a week ago. I was hoping customer service would be better. My boyfriend and I opened our first Tmobile account. My first time to check it out, we were greeted by Ms Clarissa. Very pleased with her professionalism and was very welcoming! Came back this afternoon, we waited patiently... I was very disappointed that this will be same as Verizon. Same poor customer service. I know it is a Sunday but just a welcome or be right with you to acknowledge you have a customershas come in to entrance door, either they are new or been years with you.
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