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SSM Health St. Mary's Hospital - Jefferson City

  1. Jefferson City
  2. Jefferson Health

Reviews, get directions and information for SSM Health St. Mary's Hospital - Jefferson City

SSM Health St. Mary's Hospital - Jefferson City
"Located in Missouri's state capitol for more than 100 years, SSM Health St. Mary's Hospital - Jefferson City is a full-service, community hospital with a rich history. The hospital moved to a new state-of-the-art building in 2014 and features an evidence-based design that focuses on healing environments and patient safety. We serve patients in need of emergency, cardiology, orthopedic, cancer, maternity and medical imaging services."
Address: 2505 Mission Dr, Jefferson City 65109
Phone: +15736813751
State: MO
City: Jefferson City
Street Number: 2505 Mission Dr
Zip Code: 65109
categories: hospital



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Reviews
I am here to tell you all, Our Family has been getting top notch care with this Medical group in Belle, The Hospital and Er there in Jeff City. We moved to this area 3 yrs ago This September. For 2yrs my Family and I have received care on many different levels Through SSM. SSM your nursing staff are Great..Office staff as well. I say if you can chose where to go Choose SSM health
Worst emergency room around. Went there first my girlfriend on a recommendation from another place for drug addiction and mental health. They stood around and talked and basically ignored us gor over an hour. Finally a doctor came in and was so uninterested on why we were there. Finally talked to some lady over telecom video and my girl was asking begging for help. Prescribed her more pulse and sent us home.
I was in the hospital for 3 days. The nurses were wonderful, I recommended 3 of them for nominations for accolades but I could have nominated any of them. Housekeeping, ER, cafeteria, excellent. I won't hold it against them that one of the three Hospitalist was awful but it shouldn't come to this rating. So impressed!
My daughter was there over the weekend she had a possible broken foot on a Saturday they said they would call in the morning with results. They didn't call I called Monday and the radiologist was snippy ad said they would've called if something was wrong but her foor was fine nothings wrong. Good thing we got a second opinion because they were completely wrong she had a broken bone spur. So if you go here and waste your money be prepared for a second opinion.
Wonderful care was given to my partner by ALL the nurses, doctors and tech. Being in there for 16 days alot of them act as family to make sure your comfortable and safe
I personally had a great experience when I was admitted into behavior health, but my friend was recently admitted and they said because I used to be a patient and was there in the last 6 months I’m not allowed to visit her at all. Especially when she needs me the most. They’ve let me visit her twice and last night they told her I wasn’t allowed to visit and I know a nurse that I had told her that, and not a doctor or the head nurse. Since when did regular nurses create all the rules instead of doctors and managers.
I arrived at St.Marys on 6/7/23 around midnight i took my 4 year old and 2 year old boys to the hospital. Person checking people in was A man very rude couldn't talk like he was mute didn't respond. Once we made it to the room the Dr was amazing . My older son had to use the bathroom so I walked him to the bathroom in the er department . When my son was finish he came out the bathroom I was carrying my 2 year old trying to make it back to the room and nurse came down the hall pushing another patient and wouldn't move out of the way or when I asked which way she was going she just looked at me like I was crazy the patient told me sorry due to her behavior. I used to love st.marys now I won't go back I have 4 boys I highly recommend Capital region
BUYER BEWARE!! This hospital will steal your money! I want to start this off but saying I went to St. Mary’s for some testing and all of the staff I met were incredibly nice. The kind and accommodating nurses and techs are the only reason this is getting a two star instead of one. Now let’s get on with the problem. When I checked in they told me my insurance didn’t cover my tests and I would receive a discount if I paid for all of my tests upfront. So, naively, I payed the over $3,200. Later on I was checking my insurance statements and it said that they did, in fact, cover my tests and that I only should have had a copay of around $400. I was furious. I called St. Mary’s and asked them what was going on and I was told that they accidentally charged both me and my insurance the full price of the tests. The woman on the phone was very casual and said “this happens all the time.” I am supposed to be receiving a refund for nearly 3k, but it’s been over a week and nothing yet. I called back and they said they would “mark my case a priority.” It just makes me think how many people they do this too, and that’s only the people who caught it. I’m sure there are hundreds of people this hospital has stolen from and they never knew. I am disgusted, but I can’t say I’m surprised. This is the state of healthcare in America and it is more sickening than anything you would go to the hospital for. I was lied to and robbed from while I was sick. I hope someday the people running these systems learn a thing or two about empathy, I hope sometime in my life I will see healthcare reform in America, but more than anything I hope I get my $3,000 back.
Everyone from the ER nurses to discharge were very concerned and compassionate. I made their work difficult and they had to clean up a lot of messes. Never a grumble or reluctant care. Everyone was top notch!
Spotlessly clean, St. Mary's is a modern and beautiful building with a dedicated and professional staff. The attention to detail in the building is exceeded only by the attention to detail of the staff. From the chapel to the operating rooms, the hospital projects the excellence of the people who work there.
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