Bathrooms are clean. Single use, which is nice. But the pavement and outside area needs a good power wash. Kinda dirty Very helpful staff at the ticket counter
Buses never arrive or leave on time anymore. Bus driver on the Grantham bus accused me of being short 40¢. Had to argue with him until he found it in his machine. Did he apologize at all. Of course not. We all deserve better transit and much better drivers. 40¢!! What a goof.
The transit site works pretty well, but we do have some unsavoury individuals around. There are times I'd have been more comfortable with a Security presence, especially at night
As a rule, when I call the Terminal the staff are really helpful. I did have a major concern as I few months ago we found a cellphone on the bus and we did call to see if anyone had lost it, unfortunately someone gave the owner of the cellphone my phone number, I was called by the owner of the phone who was extremely threatening! Seems to me that the Terminal do not have the right to give my phone number to ANYONE WITHOUT MY PERMISSION!!
I greatly appreciate our bus drivers. Without them I would have a terribly long walk to work. So thank-you very much for providing transportation for us
Very disappointed. Don’t sell online tickets if your bus drivers will not accept them. I bought and activated a pass, only to be denied. i then had to use my student pass that i was not supposed to activate until octoberwas told by my college. Thanks for taking money i could have put towards debt:
You blink and you miss your bus, like literally. It's good that they're organized, but not really good that they see you running for the bus and still close the door and take off, a Lil humanity goes a long way.
The renovations look good, but I don't know why half of the terminal after the bathrooms was closed off to the public.
So you got new benches in December but didn’t think to put any inside? So you want the elderly, the disabled, etc. to either sit outside in the cold or stand inside??? Absolutely disgusting.
Good but I wish the buses ran later, much like how I wish the downtown stayed open past 10 it seems
