St. Charles Veterinary Clinic

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About

Compassionate, Progressive Veterinary Care

Description

Highest quality veterinary medicine.

*Messages are not checked regularly, so if you have a medical question, please call our office at 630-584-7404. After hours, please call Emergency Veterinary Services at 630-584-7447.

"We are a full-service veterinary medical facility, located in St. Charles, IL. We have been caring for the pets of St. Charles, Geneva, Batavia, West Chicago and beyond since 1976. Our professional and courteous veterinary staff seeks to provide the best possible medical care, surgical care and dental care for their highly-valued patients.We are committed to promoting responsible pet ownership, preventative health care and health-related educational opportunities for our clients. Located in Kane County and serving the households of DuPage, Kendall and Cook counties in Illinois, St Charles Veterinary Clinic strives to offer excellence in veterinary care to St. Charles, IL and surrounding areas."

Address: 530 Dunham Rd, Saint-Charles (Illinois) 60174

Phone: (630) 584-7404

Website

Email: ten.labolgcbs@cinilctevcts

Parking: Lot

State: IL

City: Saint Charles

Street Number: 530 Dunham Rd

Zip Code: 60174

categories: doctor, veterinarian

Opening Hours

Monday: 07:00 - 20:00
Tuesday: 07:00 - 18:00
Wednesday: 07:00 - 20:00
Thursday: 07:00 - 20:00
Friday: 07:00 - 18:00
Saturday: 08:00 - 14:00

Reviews

I am so grateful to have St. Charles Veterinary Clinic nearby. I have three pets. Over the years we have experienced some scary emergencies and we have always received prompt and compassionate care when we really need help. We've also received the best general care/well-being check ups and will continue to bring our fur family here. Thank you for everything you do!

We’ve been using this clinic for just over a year. Every experience we have had there has been so pet focused. They have a wonderful front desk staff, great techs, and Dr. Todd is the best and most caring vet I have ever encountered. One of our dogs was diagnosed with lymphoma in February 2020. He sat with me and answered all my questions. He didn’t sidestep a thing. We put her on a palliative care program, and after nine weeks, she died peacefully at home. The staff was very caring when we called about and when we delivered her remains. They left a note for Dr. Todd letting him know Skipper had died, and he called the next time he was on duty. I was so touched.  We will continue to bring our surviving dog and our future dog to this clinic. Their entire staff is incredibly skilled and caring.

My cat needed surgery.  The front staff, technicians, and Dr Martens were wonderful.  Their kindness, compassion and professionalism did not go unnoticed.   Dr Martens thoroughly answered all my questions.  Without hesitation I knew my cat was in good hands .  Highly recommend

Horrific experience. My dog died in the hands of st charles vet.  I took my bulldog in because she seemed under the weather, diahrea.  As we walked across the parking lot into st charles vet, she got slower.  I noticed as we walked up to the door she was having trouble breathing.  She collapsed in the entry way as the people at the desk just watched as  I tried to pick up my dog.. her lips were blue she could hardly walk.  they watched as I asked for help they just stood up out of their chairs.  I walked to the desk 65 lb dog in my arms asking to see a dr.  They made me check in and wait.  Once they finally got me to the doctor.. we waited 15 more minutes to see him the whole time I told them look at her she isnt well shes having trouble breathing.  They told me the dr will be in shortly.  When the dr came in he proceeded to examine her, still no oxygen as she panted and struggled to breath.  He continued to take xrays and came back 15 minutes later and said she has a tumor.  I asked him to show me where, he couldnt.  He said he wasn't sure but hes taking a SHOT IN THE DARK.  Still no oxygen given.  I begged him to help my dog and get her in oxygen.  He said hell keep her for 2 hours for observation.  By the time I got home the scumbag doctor called me to say My English Bulldog has died.  THEY WAITED, THEY WATCHED, THEY DID NOTHING TO HELP.  THEY GUESSED, THEY ARE NOT DOCTORS AT ALL.  THEY TAKE MONEY AND GIVE SHOTS THAT IS IT!!!  Second dog was not feeling well, needed help getting him out of the car.  The attendants came out put the dog on a stretcher AND DROPPED MY DOG.... Injuring his leg for 6 months.  THEY ARE COMPLETE IDIOTS.  The emergency care is even worse.  They could not figure out why my dog was breathing so rapidly, couldnt even get a damn chest xray right.  Told me to leave him there he would die overnight.  I grabbed my dog that now couldnt walk because they injured his leg and took him TO VCA AURORA.  Diagnosed him with congestive heart failure, medicated him and he lived 4 happy years.  ST CHARLES VET IS TERRIBLE.  THESE ARE FACTS I HAVE LISTED.  MY DOG IS DEAD IN THEIR CARE. IF YOU LOVE YOUR ANIMALS DO NOT GO HERE.  YOU WILL FIND OUT THE HARD WAY.  RIP STELL MY PRETTY GIRL.

My cat had an injury on his nose that wasn't healing and it was making me nervous. I was able to make an appointment right away. The front desk was extremely helpful when I called and just as sweet when we came in for our appointment. The vet took her time with me to explain what had caused his injury and got us an ointment that helped him heal up in no time! You can tell the staff at St Charles Veterinary Clinic truly loves your animals. They will be our permanent animal doctor. Highly recommend!

St. Charles Veterinary Clinic has been the primary vet for every pet my family has owned since 1978.8 dogs, 2 cats and a hamster. They have ALWAYS been outstanding in their service and care of our family members. The doctors are awesome and the staff regularly go above and beyond. I can always count on them to care.

Recently moved to the area and my dog's allergies are HORRIBLE. They were able to get me an appointment same day. Dr. Martens was transparent and informative throughout the entire process of finding the best treatment for my dog. Their safety practices during this COVID pandemic are great as well.

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