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Stair Steps to Wellness, LLC

  1. Wooster
  2. Wooster Health
  3. Wooster Spa

Reviews, get directions and information for Stair Steps to Wellness, LLC

Stair Steps to Wellness, LLC

Description

We are located in beautiful, historic downtown Wooster, Ohio inside Liberty Street Marketplace. We have provided wholesome healthcare for Wooster and surrounding areas since 2002. Our therapists have years of experience providing therapeutic massage therapy health care.

Gift Certicates Available

Non-Smoking Facility and STAFF !

Scheduling Appointments Monday through Saturday

Massage Therapy and Spa Stone Therapy Treatments
Headache and Pain Reduction
Back Pain and Stress Reduction
Pregnancy Massage / Sports & Youth Massage
Neuromuscular / Deep Tissue / Trigger Point Therapy

Licensed by State Medical Board of Ohio



"Hours by Appointment Only"
Address: 146 E Liberty St Liberty St Commons, Wooster 44691
Phone: (330) 466-2725
Parking: Lot, Street
State: OH
City: Wooster
Street Number: 146 E Liberty St Liberty St Commons
Zip Code: 44691
categories: medical & health, health spa


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Reviews
This place is run by some of the most special people I know! Rick and Dianna truly have a special place in my heart. I was in a car accident a few years ago, got whiplash, and went to physical therapy where I spent a lot of money and I was in worse pain then when I started. They helped me get better and were always so accommodating to my schedule FT college student, 2 jobs. I have never had a bad experience here! I will not go to anyone else.
I have had two visits here, both with Rhiannon, and both times were on point. Rhiannon is super professional and gives a great massage. She always asks if you want her to focus on one area more than the rest, and on both of my occassions I have left with far less pain then when I showed up. I would recommend her to anyone who is in need of a professional massage!
I had an oddly stressful experience here. I made an appointment with a massage therapist named Kassey at 4:15 on a Friday afternoon. When I showed up at 4:15, Kassey was nowhere to be seen and the doors were locked. I even knocked and said “Hello???” a few times. I sat around outside for about 5 mins waiting. Then I called. No answer. 8 mins past my scheduled time, I walk downstairs to Undergroundz and get some coffee. By the time I get my coffee and head back upstairs, it’s about 15 mins past my appt time. I deliberate whether to go back to check the massage place again. Reluctantly, I decide to walk past one more time. Two ladies were sitting in there chatting, and one was Kassey. She greets me and whatnot. She doesn’t seem super apologetic about the situation. I make a show of checking the time on my phone and being like “Heyyy, I had an appointment at 4:15 but no one was here.” She said she’d been massaging someone...and that she thought she’d heard someone knocking but wasn’t sure. I was a bit baffled by this—if you know you have clients coming, how you gonna lock everything up and not at least have a sign on the door??? I proceed with the process and fill out the paperwork. We talk about my problem areas—I ask her to focus on my low back and neck/shoulders, explaining that I’d come in mainly due to lower back pain I’d been experiencing. By then we’re probably a good 25 mins behind on starting. We go back and do the massage. I have to be honest, I have super mixed feelings about what I experienced. It wasn’t bad, but it was probably my least favorite massage of any I’ve had. She did spend a lot of time doing what I think was trigger point on my neck/shoulders. But she barely even touched my lower back where my worst pain was which I’m now pretty sure is Sciatica. My lower back was the last thing she worked on, and it was very brief and light. All that aside, the massage itself would have been a decent feel-good/relaxation massage, but that wasn’t what I was looking for. It made me wish I hadn’t gone back, because the whole time I was wanting it to be over, but hoping it would get better. Then to top it off, at the end when I went to pay...I pull out my debit card and she gasps and says they don’t take cards, only cash or check. I was like, no one told me that...? So I had to drive to the bank to get cash and go back to pay her, which was a bit frustrating. She also didn’t offer a small discount or anything for the initial trouble of running late. Last time I had a massage, which was about a month prior, I walked away and my body felt like putty. I felt so healed and relieved. I was also in a state of deep relaxation to where I went home and meditated and slept. This time I didn’t really feel a whole lot different from when I walked in. This was the most expensive massage I’ve had, and it was the least healing. I waited a couple of weeks to write this review because I wanted to 1 wait and see how my body felt the days immediately following the massage and 2 not write a review out of whatever frustration or upset I was experiencing at the time. I’ve pondered about whether I would return to this same place to see a different massage therapist, and I’ve concluded that I don’t think I will. It was so uncomfortable and so disappointing that I don’t think I could go back.
Rio is amazing!!! So thankful for her! Friendly and fair prices!
Very nice facility
Stephanie was amazing
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