Reviews
I went to Staples in Staunton today 6/27 at 11:30am to get a wireless keyboard. I knew what I was up against before I entered the store. I needed to ask a few questions about these items and could not find a sales person. I asked the cashier if they had a sales person on the floor anywhere. He said the closest thing we have to a sales person is the guy at the tech service counter. The tech guy stayed on the phone the entire time I was in the store. Basically I never got waited on and left to go to Walmart. I could have gone to Walmart to begin with but I knew no one there would know anything about keyboards. I chose a store like Staples so I could get some knowledgeable assistance in selecting my item. I guess to get any assistance at Staples you would need to make an appointment. They NEVER have any help on the floor. You are basically on your own. I noticed as I walked out that the parking lot was practically empty. Is it any wonder!!
I had a great experience at Staples, I was looking for a desk and a chair and I found it for a great price. Their staff is absolutely amazing.
I've been to this staples more than twice and the German service in the afternoon is very, very bad, the people who serve are not friendly I won't go back
Don't go there if you want anything printed, one person working that area, and no one waiting, appeared not to be that busy, but say to go to self-service, but you don't know how to do it and still get NO help. I will go somewhere else with our company business and gladly pay them even more to NOT TO GO BACK THERE. VERY DISSATISFIED AND WON'T BE BACK. HAPPY HOLIDAYS. 12/21/22 AT 7PM.
$40.00 for a plastic binder at the Staunton store. Found the same thing online for a FRACTION of store cost. Shoulda shopped online in the first place instead of wanting to support someone’s business. Staunton store selection is meager. There was a nice young man who was on his second day as salesperson. I hope he isn’t as rude as the “whatever gender” that was training him today. Hey boy, you ought not to call old ladies they.
Most of the positive reviews are painfully obviously all fake. Atrocious website, service, and associates. Approach store with very low expectations and it will be fine if you need something quick and simple with hopefully no assistance. *Manager is extremely annoying*
They sell alot more then u would think
The prices for specials seemed to be fairly in line with our expectations. However, after standing on the floor for 45 minutes waiting for assistance I left without purchasing anything. To be fair the gentleman at the computer desk was busy with a customer, told us he would be with us, and then a line formed. There were 3 associates spotted on the way out of the store that were idle with no customers. Will take my money somewhere else.
I've been in several different Staples stores and there is not a single location with as many friendly and helpful employees and management!! The tech salesmen don't make you feel pressured into buying anything but they do answer your questions and explain features on products, warranties, etc. so you are well informed. Example: a laptop I just purchased the tech associate, Travis, showed me that the laptop I ended up choosing has a terabyte of extra storage and understood my concern when I asked about anti-virus software slowing down the computer. I've seen the General Manager, Jeston, help customers, carry out a customer's purchase for them and run a register. His supervisors are always on the floor helping too. Thanks Jeston and crew for always helping, you guys are the best!
Went shopping at staples in the Staunton location was treated very poorly by the employees and the manager at this location when I was very respectful to them... I had seen several things in a discount bin that they had in several of the isles and was told they were a certain price then when I went to the counter to check out they tried to charge me so much more than what the merchandise was listed for so I spoke to the clerk as well as the manager and they told me that it’s not there problem and the items were not supposed to be in that discount bin.... so I was humiliated at the checkout line by both the clerk and the manager by having those items taken from me and making it out like it wasn’t there problem and it’s not there job to ensure that all the items are placed in the proper places with the accurate prices on them... as the manager stated to me that he is not going to follow people around and make sure things are placed back in there proper locations... I will never shop at this staples store again... they are extremely rude unorganized and disrespectful...
