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Reviews, get directions and information for State Employees' Credit Union

State Employees' Credit Union
"A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years."
Address: 1116 Jenkins Rd, Wake Forest (Caroline du Nord) 27587
Phone: (919) 562-7222
State: NC
City: Wake Forest
Street Number: 1116 Jenkins Rd
Zip Code: 27587
categories: bank


Opening Hours

Monday: 08:30 - 17:30
Tuesday: 08:30 - 17:30
Wednesday: 08:30 - 17:30
Thursday: 08:30 - 17:30
Friday: 08:30 - 17:30

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Reviews
Friendly staff at this branch along with a nice, clean facility. The Credit Union as a whole offers a lot of benefits for members and I recently found the Coin Star machine here that charges no fees.
You couldn't ask for a better place to take care of your banking needs. They have very kind and helpful staff. We have had several loans with them and rates were excellent. They will even do your tax returns for you. After the disaster of trying to do business with SunTrust, this credit union was like a whole new world. Highly recommended.
Every employee at this branch is rude, and snooty towards certain people. I have been with SECU almost 10 years now & I am now switching banks due to the lack of respect and care they have shown me. I have already made a complaint to the manager and he was "taken back" by how I was treated but yet felt no need to try and help me with what I was looking for. I'm not a big baller by any means. I'm just now establishing credit & learning about financial stability so my bank is the one place I thought would be open for help & guidance and I was VERY wrong. If you need help with something, avoid this branch completely. Drive the extra 15 minutes to another location so you will leave without feeling helpless.
Will hang up before answering any questions.
This branch is terrible. I will do my banking in Rolesville or elsewhere. Tried to get some paperwork at drive through during the COVID and the teller named Cindy tried to push me every which direction so she wouldn't have to help.
Busy but fast; checking fee $1/month; no app, but they say one is coming; you cannot transfer to other non SECU credit unions.
Do yourself a favor and just drive to the Wakefield location. This is by far the worst NCSECU I have attempted to perform a transaction.
Just excellent experiences every time I've gone to my credit union Jenkins Rd, Wake Forest, NC. I've been a member for about ten years.
I love SECU!! Easy in & out drive through. Go inside & there are plenty of available tellers to help you. No wait!
I’ve had loans through here, cashed many checks, dealt with complicated issues and the staff here has always been 100% cordial, helpful and just plain nice!
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