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Reviews, get directions and information for Steller Flooring

Steller Flooring

About

Steller Hardwood Flooring can be installed and removed instantly!

Impressum

This company is owned and operated as a small business in Central PA, USA.



"Steller Floors makes innovative, high quality solid hardwood floors that are simple to assemble without nails or glue. Our floors can be assembled by professionals or DIY, over concrete slabs or over OSB. With endless flexibility and exceptional sustainability, Steller Floors are moving the needle in American-made building products."
Address:
Phone: (800) 955-7671
Email: moc.snoitavonnirellets@ofni
State: PA
City: Tyrone
categories: home decor, home improvement, carpet & flooring store



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Reviews
The quality of the wood is great and I love that its all produced in the USA. I had a few pieces with imperfections that could not fit so I ended up using those as sacrificial pieces. I really like the concept and the ease of installation but there a few things that I believe could be improved. One, the manuals online weren't clear enough about the installation procedure. It took a phone call to really understand how to get the planks to click into place properly. You really don't need the mallet to tap pieces into place, "pressing them down with your feet" is a lot more effective and less strenuous on your ears and body but the manuals don't do a good job showing how to do that properly. Two, the plastic rails are too flimsy. After installing the flooring maintaining a flat floor less than 1/8" difference over 5 feet, the tracks still bend at the joints causing my floor to squeak and crackle and move up and down at the ends ever so slightly. I would hope that they come up with stiffer tracks, maybe made out of a hard plastic or metal like aluminum to prevent some of the issues I've had. They told me that they came up with end connecting pieces which would help probably but that was after my version was shipped despite it being shown on the website as so at the time... I should have brought that up earlier to them because the product I received wasn't exactly the one advertised... I also wish there was a bamboo option... I updated my review to 1 start bcuz after some thought I realized it wasn't fair to me for them to send me an older model without a steep discount while they were advertising a new model... I should have disputed this at the time once I realized.
I purchased the Napa maple for my main kitchen, laundry room, and prep area. It is absolutely beautiful material. I couldn't be happier with the quality of it. Even though I've never laid a wood floor before, getting rid of the old linoleum was way more work than putting down the Steller floor. And the fact that I was able to lay it myself helped me afford such beautiful hardwood. Online payment was simple and the shipper delivered the pallet exactly where I wanted it. The whole project went very smoothly.
We are devastated with this purchase. The floors do not function as advertised and we continue to have issues well beyond what should be expected. Despite providing proof of the RH readings in our home, the company continues to blame our homes humidity for product failure. We wanted this to work so badly, but the product does not function.
I called to order flooring. I had a few questions and the woman who answered the phone told me that the answer to my question could be found in the website.. lol..let's just say what she said is true and it wasn't for my particular question what kind of customers service is that? I'm glad I didn't buy this product for my house if u search their products you will find a lot of unhappy customers....
Their website is useless to the consumer. It's designed as a data mining tool. There is almost no information at the website, just enough to get you interested enough to relinquish your information to them so they can spam your inbox and phone. Why can't I just buy directly from the website? Useless. Their prices start at $14 per SQ ft, maybe more, but who knows what the pricing structure is?
Amazing product! Nothing like it. Definitely recommend it for your home!
High quality product and easy to install! I was able to install over my concrete floors! And made in the USA, you can't beat that!
What product you have makes no difference if you don't answer the phone or call back. Tried and tried and now I give up.
Poor product! Been laying floor for many years. The finish is terrible as well as the sizing. Extremely difficult to install!
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