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Reviews, get directions and information for Stewarts

Stewarts
"Stewart's Shops is an employee and family-owned convenience store chain based in Saratoga Springs, NY. The company is best known for their conveniently located gas stations, coffee, fast food options, and locally sourced milk & ice cream as well as ATMs and free air at most locations. Stop by today!"
Address: 1115 Route 9G, Hyde Park (New York) 12538
Phone: (845) 229-9983
State: NY
City: Hyde Park
Street Number: 1115 Route 9G
Zip Code: 12538
categories: shopping & retail


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Reviews
We stopped by Stewart’s for a quick treat in between activities. My boyfriend got a 6 pack of cream soda they didn’t have any 2Ls but I don’t think he’s too disappointed. We also each got a kiddie cone. I got the cookies n cream and he got the black raspberry. I really liked the black raspberry he loved it. I don’t think the scoops were cleaned off well before scooping though because my cookies n cream tasted so minty. I really don’t love mint flavored ice cream so it was a little disappointing. Once I got through the mint layer it was fine. Overall pretty good experience though!
Shift supervisor Katherine was extremely rude and disrespectful. She seemed dismissive and mad at her job. I was actually texting the Stewart's number for jobs when she was being super disrespectful. I told her one item I needed, she told me go to the register to pay, not asking if there was anything else I wanted. When I told her I wanted a cone and I was looking for my flavor she told me that I need to pay and I can figure out a flavor after. There is a reason they are so desperately trying to find workers. If the shift leader is like that I wouldn't want to work there either. I get you may be short staffed but if you can not deal with customers don't have a job like that. Doesn't matter what is going on you don't bring your anger to work. I live close and it would have been a wonder opportunity for work but I could not work with someone with absolutely no respect. I would highly recommend to not go when this woman Katherine is working. Stewart's do better.
Good ice cream the staff can be a bit rude at times depending on who you get at the register but for the most part they are kind and helpful.
Stewart's is good and has great ice cream but every time I go in there in reminded that I live in a cesspool. I always get stuck waiting behind a little old lady that smells like an ash tray buying her weeks groceries with her food stamp card. Then she need cigarettes, and she needs 10 lotto tickets checked and needs another 10 tickets, all specifically different from one another all while you are waiting with milk on your way home from a long day at work. Ugh. Otherwise great place, not choice customers. Also no one has a clue what they're doing pulling in and out of the parking lot.
Nothing like dealing with a cashier who’s eager to make a customers interaction difficult. Stay away, cross the street and go to the Mobil shop, rite-aid or krauszers
My daughter and I just had a miserable experience trying to get hot fudge sundae'sfrom an employee and a manager. Employee was so rude and made my daughter feel so uncomfortable. We were told out of hot fudge, vanilla ice cream and even sprinkles. My daughter drives there every night and so upset
The best ice cream... My husband love it. And ice creams cups...the Stewart's for tô go
The two young ladies that were working tonight were absolutely dreadful! I purchased a canned drink, 3 shakes and a hot fudge sundae for my 80 year old grandmother. We had the order written out exactly of what we wished to purchase and gave it to them. We had a punch card so one ice cream order item was free and we were entitled to a new card with 3 punches. After the order was rung up and paid for by my debit card the cashier notices she didnt charge me for thick shakes as we requested and wrote. She then slowly begins making our order and what should arrive out of the gate first?! The HOT FUDGE SUNDAE TO GO. Ok, we patiently wait thinking surely our 3 shakes 2 chocolate and 1 cotton candy will be following soon. 10 minutes goes by and I have yet to hear a blender. Look over to see two cardboard ice cream boxes in chocolate AND cotton candy had to be brought up front to the serving area. So time is still ticking away and the flavors are stocked. All this time my grandmas sundae is melting away as we sit at a table and watch this painfully slow scene drag on. Finally after 20 minutes or more the shakes are done and I request that the hot fudge sundae be remade as it was soup. Surely, I wouldn't bring that to my grandmother. The employee gets rather upset and walks to the other side of the store for no apparent reason, dawdles on back and proceeds to scoop a very small portion of the wrong ice cream, top it with very little fudge and whipped cream and hand it to me. I get home and realize that this brat of an employee couldnt even get the correct ice cream after physically showing them a written note and verbally communcating what I needed. I asked for chocolate chip and got chocolate chip cookie dough so again disappointment for my grandmother when you try to serve her soup, then the wrong thing entirely. Not for nothing, but I love stewarts and this shop doesn't even have gas pumps to watch... The employees need to be retrained on basically everything from customer service to listening, reading, stocking shelves. That was a VERY bad visit at this location tonight. Unfortunately, I was not given a receipt so I have no employee names. I do hope you address this situation and try to correct it otherwise Im not too keen on visiting again and will wait until I head across the river to shop.
Hands down my favorite stewarts I’ve been to. The store is always clean everything is fully stocked. The staff and management here treat you with respect. They get to know their customers in a first name based. Amber and Chris are my favorite employees I don’t even have to tell them my order for my ice coffee they know it by heart and have it ready when they see me walking threw the door! Such great customer service
Terrible customer service! I went in today and there was ONE employee helping the counter while the other stocked cigarettes...with 7 customers inside. The girl stocking cigarettes watched me juggle my baby, eggs, milk, and bread, and an elder gentleman with a cane juggling his items, while the other employee helped a lady with lotto tickets, she continued instead of helping .... Are these people even trained?
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