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Reviews, get directions and information for Stones River Secure Storage

Stones River Secure Storage
"SecurCare Self Storage offers convenient and affordable self storage in Smyrna. Whether you're looking for temperature control, drive-up access, covered parking, or wide aisles for easy truck access, you'll find a storage unit to fit your needs with us. We make self storage easy with extended gate hours, well-lit grounds and secure facilities. Store with SecurCare and see why our units are the ideal place for all of your storage needs. Come visit us at 2960 S Cobb Dr."
Address: 109 Peyton Rd, Smyrna (Tennessee) 37167
Phone: (615) 459-5121
State: TN
City: Smyrna
Street Number: 109 Peyton Rd
Zip Code: 37167
categories: storage facility


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Reviews
Dan was very helpful and friendly. Integrity Movers definitely recommends this storage facility. It is clean and well kept. Definitely recommend them to store your furniture.
I buy storage auctions through a couple of different avenues. To say that I've purchased many would be an understatement. My experience with this facility was exceptional. Dan made the experience easy and seamless. From start to finish with collecting my cleaning deposit back, I was out in under twenty minutes. When I needed to call, the phone was promptly answered. Thanks SecurCare, I will definitely be back for more.
The place is perfect for storing any items, highly recommend this storage facility to anyone in need of storing items. The staff really helps, with all your needs. The process is quick and easy.
Easy to sign up, and very helpful staff! Would highly recommend.
Excellent service Dan !! To great location to store extra valuables for more space at home.
April have a wonderful crew she’s very professional and understanding she always the same when I come to her location she makes you feel welcome and she have a wonderful I mean wonderful patients and explains everything from top to bottom she is a Assess to the company.
I have been using the one in Smyrna for many years and have not one complant about them ... have seen alot of different staff members come and go but never a problem with any of them as for not helping me ... would not go any where else
Very friendly. The storage rooms seemed bigger than the rest we look at in the area. The price was also cheaper or about the same. I see security cameras everywhere and a nice gate. I think my items are safe here, plus they have someone on site.
Customers beware!!! Don't rent a unit at this location!!! The last time I rented a unit here rats ate and destroyed my property!!! I had the insurance they sell you too. Guess what?? The insurance doesn't cover their rats destroying your things!!! I called the insurance company myself!!! This place is a joke!!!!
They should have a zero star rating because that is what they have earned. I have rented from this storage company for over 2 years. Last night I went to my storage to find all my beloved belongings destroyed and rats! Everything was covered in rat feces and urine. It has been 2 weeks since we last came. I called management to let them know and they came out and we're super apoligitic but did not offer to help us clean it out or any solutions. They gave me a pamphlet that covered all insurance aspects of it and told us it would be covered,if not to contact them and they will figure it out. I did contact the insurance and they were super nice and apologized over and over that they couldn't help, which was more than I got from the 1800 number for the company. Upon this phone call I spoke with a VERY RUDE lady and she would not give me any information,not even the direct phone number to the location. SHAME ON YOU!!! Little did I know, it did not cover this. It is impossible to reach the location owner or manager. I ended up throwing away all of my belongings because I cannot keep them. They are NASTY!! Im super disappointed in this company. I advise you to stay far far away! DO NOT DO BUSSINESS WITH THIS COMPANY! READ THE REVIEWS ON YELP,FACEBOOK AND OTHER SOURCES. I wish I had Please contact me if this also happened to you. News stations and Newspapers are well aware of what happened. There are many other people that have used this storage unit and have had the same problem! UPDATE5/16 They have not reached out. I have been patiently waiting for the phone call. They want to sweep it under the rug like nothing is happening there. There have been numerous complaints. Do not rent a storage unit here. It ruinned ALL of my belongings and they DO NOT care. Update 5/18 Manager still has not reached out to fix this problem! Do not store anything in these units! 7/22 Was called LAST MONTH by a head leader telling me that he would refund me for the month and still never recieved payment back. This company is CROOKED!!
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