Beware sending your loved one to this place unless your loved one is a yeller, screamer, or has violent tendencies! If I would have known that Stoneypoint was for "crazy" people, i would have chosen a different place for him. There were many problems we had while my DH was there: rashes and pain from not being changed in a timely manner; DH caught Covid from a "wandering patient" out of all the hospitals/facilities he has been in; clear laundry doing signs were ignored by some nurses causing my DH's clothes to be given to another patient and vice versa and they refused to look for missing clothes even though i took pictures of all his clothing; DH was cheated out of proper PT after his "knee kept giving out" causing him to be sent home for the family to pick up the pieces; most staff seemed to be spanish speaking and seemed to be more interested in taking breaks, talking in spanish, and laughing. My DH said if there were 2 changing him and talking in spanish and laughing, he swore they were talking about him, based on his limited spanish that he understood. The only thing DH liked was breakfast, otherwise all other food was full of carbohydrates and starch that his diet prohibits. If you love your family member, don't send them here unless you have exhausted every other resource and no one else would take him/her! You have been warned!
Very lucky to have been pointed towards Stoney Point. The level of compassion and attentiveness that has been given to my family member is well beyond expectations. I am very relaxed now seeing how he is cared for and from witnessing the support he receives, not only from the staff, but from other residents as well. This is an excellent team here. Also has a spacious and peaceful outdoor area where the staff plays music and dances, hoops shooting and other games so the residents have the ability to move around and remain entertained.
I put 5 star because of the efforts of the staffs in taking care of the residents.... @Robert Sirbu - i think you were the same person that I heard in the nurses station talking to the staff inapropriately and very sarcastic Rushing them to put a sign in the front door to use the back gate during weekend which clearly says in the front door A BIG SIGN to use the back gate during after hours and weekends and You just got upset because you did not see it... sometimes you just have to pay attention with the signs, instead of being manipulative with inappropriate behavior to the staff... before saying something to the staffs.. and sating that one of the doctors were pretending to be busy???? when did you ever see a doctor pretending that they are busy??? Nurses and doctors work together to save peoples lives not to pretend... its just unfair for them to be treated like this despite of their hardwork and efforts...well.. just saying... lol... attached is the sign in the front door....
This is probably the most horrific place I have ever seen. It's old , dirty, loud . My husband was there 2 nights to long.
In the beginning this place seemed really nice, then little things began to happen once new management and ownership took over. The quality of care for my mom declined, there were unexplained incidents that had to be investigated by the state, and theft. Most incidents are blamed on the residents due to their condition. I would not recommend you placing your loved one at Stoney Point. The management does not watch staff while they take breaks in the residents rooms. I tried to have my mother moved but there was no availability near me. Now I regret leaving her there now I have to live with this decision for the rest of my life. God Bless you Mom!
My mother has been at Stoney Point for several months now. She has rapidly advancing dementia. This facility was recommended to us by a local senior healthcare foundation that helps families and we have been happy with the care and supervision she is receiving there. Dementia is a horrible disease and it was a difficult realization that my mother's advancing medical issues would require long-term care and supervision out of our home. Care of dementia patients is often thankless and difficult, but the Stoney Point team handles everything with kindness and grace. I visit my mother often and I have seen that the staff at Stoney Point is very professional and kind in their demeanor and care of the elderly dementia patients. The RNs and CNAs who care for my mother must deal with a variety of factors, from medication management to personal care, often with a patient who is confused and/or non-complient. They find ways to use humor and patience to deal with my mom and she has grown to love them in her own way. She has also found a few friends among the other dementia ladies in her wing and I have delighted in seeing them walking together to and from lunch or activities. This is not The Ritz, but it is a safe, clean and loving place for people who need care and supervision. Stoney Point has been a blessing to our family in the most difficult of times and we are so thankful for the staff and the safe, loving environment they provide for my mom.
I wish there was a no-stars rating. I had a friend at this facility. They refused to do anything about mentally ill residents deliberately going into her cubicle three beds to a room—horrible design and not at all privacy-friendly. My friend, after a stay of several months, is finally out of there, but is still having nightmares about her space being invaded at all hours of the day and night by someone who the staff could not control. This person made threats and caused physical and emotional harm. My friend tried to meet with the administrator, who refused to see her. The nursing staff and social workers were basically useless, with their hands tied due to coronavirus and resident rights regulations. My friend also left multiple messages for the facility ombudsman, who never returned calls. I would never place my loved one at this facility because of the dangerous residents. I would love to hear from someone at the facility about this, but I’m not holding my breath.
My grandma was here for rehabilitation after breaking her hip and femur. Though a few of the nurses were helpful and kind, the overall experience was unfortunately unacceptable. From being stuck outside upon arrival in a medical transport due to the entire facility being locked to mentally declining patients wandering into private rooms, the experience did not live up to the presentation.
I don’t know where to begin... My dad is been there for about 6 years almost 7. I understand that because of his condition his health is been declining. At the beginning when he was transfer from the hospital to that location everything was fine with the staff, like for example they will call us to let us know any changes with him or his health but now if we call asking for him pretty much they hang up or they simply says that he is good or if it’s another thing they said that they will call back but they NEVER DO UNLESS YOU CALL AGAIN! They don’t care. One time my mom called to ask how he was doing and they told her that he was walking as usual that he was good. I was shocked because my dad CAN’T WALK ANYMORE! So I started talking to her asking her if she was sure of what she was saying and then she apologized and said that’s she needed a few minutes to check. Personally I don’t even think that she was checking my dads file or anything because all of the times that I had visit my dad the staff is sitting on the nurse station looking at the computers and I feel like if I ask for something they get mad like are you kidding me! It’s your job!!! Anyways to continue with my story, she had to double check my dads file to make sure she was giving me the right information. Also some other time I had to take my dad to the doctor outside the facility so usually they are responsible for transportation and making sure that they are there on time to pick up the patients, I live 50 min away from them so they call me that I needed to be at least half hour early because transportation is always early, I already knew how it works because I had taking him out before, so me and my mom got there not half hour but and hour early just to make sure that we didn’t have any problems. So they had my dad “ready” and I put quotation marks because almost every time we go to visit him he is wearing clothes that doesn’t belong to him!, we have already tried to wash his clothes at home to prevent this but it didn’t work they always lost his shirts and pants and replace them with used ones and some of them are old and not his size, so we were waiting okay, and I was constantly checking my phone because the appointment was at 9am so we got there at 8am so when I saw that it was 8:40 and there was no transportation, then I asked the staff who all they were doing was starring at us if they knew when the transportation will be there. One of them said “oh so you guys have appointment today? At what time?” I was again shocked, than I told her that we had an appointment at 9am, and one of the other employees heard our conversation and she says “ let me check where is the transportation okay” . My point here, they are supposed to know this things, if I ask them something they should know! Like, aren’t they supposed to keep this on record? So all of them can go and check on their computers and verify information that is being asked? Anyways is all they do. It was already 8:46am and no transportation so I asked again if they could check and then they notice what what’s happening and I did too, THEY NEVER CALLED TO CHECK IF THE DRIVER WAS ON HIS WAY UNTIL I ASKED AT 8:40 THERE WAS ONLY 20MIN LEFT TO MAKE IT ON TIME TO THE APPOINTMENT AND AT 8:46 THEY WERE BARELY CHECKING ON THAT! We got there early, we waited patiently, I had never yelled at anyone like I did that day because we lost the appointment and why? Because they weren’t able to pick up the phone and call to check on transportation or at least inform me of the situation, they thought that I wouldn’t catch on that I guess but they were wrong! I was so mad because they keep blaming the driver for not showing I’m time he did arrive at 9:10am but it was too late. When I completely lost it was when the social worker who works there was more concerned about the payment that they needed to make again to the driver to pick us up for the next appointment than the fact that we lost the appointment. Is just some stories tho. I have a lot to say and complain. I’m working on transferring him.
My mom has received compassionate and skilled assistance after a fall where she broke her hip. The staff have been friendly and on the ball, and have gone the extra mile to help coordinate with other facilities.
