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Reviews, get directions and information for Storage Post Self Storage New Rochelle

Storage Post Self Storage New Rochelle

About

FIND YOUR THINGS A NEW HOME, CLOSE TO HOME.

Description

Choose Storage Post when moving homes, storing items for the summer or simply when you run out of space. Storage Post storage units come in locker size, 5x5, 5x10, 5x15, 10x10, 10x15, 10x30 and parking spaces so that you can find a new home for your items, no matter what the size. Options include climate-controlled units that are ideal for document storage as well as storage for RVs and boats.



"Storage Post’s self storage facilities offer cheap storage units with a variety of great amenities, including the ability to rent online and climate controlled storage. We have multiple affordable self storage locations in New York, and this storage facility is located on Huguenot Street in New Rochelle."
Address: 363 Huguenot St, New Rochelle 10801
Phone: (866) 277-7761
Email: moc.tsopegarots@ellehcorwen
State: NY
City: New Rochelle
Street Number: 363 Huguenot St
Zip Code: 10801-7001
categories: home improvement, home mover, storage facility


Opening Hours

Monday: 09:00 - 20:00
Tuesday: 09:00 - 20:00
Wednesday: 09:00 - 20:00
Thursday: 09:00 - 20:00
Friday: 09:00 - 20:00
Saturday: 09:00 - 20:00
Sunday: 10:00 - 16:00

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Reviews
This place decided to install these extremely bright lights outside causing a lot of discomfort for residents that live in the area, my apartment now is very bright at night and I'm having a lot of trouble falling asleep .. even tho after they agreed that the lights were very bright they said that they won't do anything about it.. showing total disrespect to the families that lives nearby.. I'm very unhappy with this storage and I recommend all my friends and acquaintances to avoid this storage location
I absolutely am very happy I chose this storage facility to put my belongings in. Not only is it very clean. The gentleman behind the counter in New Rochelle is absolutely amazing. He was very polite and friendly. He also was a tremendous help to me. I am handicap and he helped me push my cart. I am also very deadly afraid of elevators and the gentleman escorted me to my unit on the fourth floor. I forgot he’s name but I think it was Vector. He deserves a raise. Happy customer here. Will recommend it to everyone. Thank You.
Update. This has been resolved. Thanks so much for helping me out. Victor was so very helpful! Moral of the story: people get busy and sometimes help is a little slow to arrive. If you are persistent, you’ll eventually find the right person. Victor is an asset at the Storage Post location in New Rochelle. I hope he’s appreciated by the company as much as I appreciate him! Damage due to falling ceiling. No help! Need to update my review. I've been a customer for 5 years and have ways enjoyed Storage Post. However, I have damage to one of the rooms and it's getting progressively worse. I've mentioned it to the staff several times. I'll try to upload some of the pictures shortly.
Initially, I was extremely hesitant on storing my personal items in a storage unit and wanted to find a location I could trust. Upon entering the New Rochelle facility, I was greeted by a customer service representative named Ashley. She was extremely welcoming and attentive to my presence. She walked me through the different storage options and pricing. She was very informative and was patient with me, knowing that I was a first time renter. The store was extremely tidy and well kept. Fast forward, I have had my items in storage for over six months now, and I love the accessibility I have to my unit and my consistent monthly rate. This is an ideal storage facility, where you encounter excellent customer service and continued support while your items are there. Love it!!!
I've had this storage room for 4 years. So far as I know, there haven't been any problems. The rate goes up every year, which might cause me to get a smaller room somewhere else. Lately, there have been construction workers using the loading/unloading dock area. So I have to park a block or two away. Which is annoying but not life threatening.
ASHLEY is amazing! She was so kind and efficient. I wasn't certain how much space would be good for me and she took me to three different units so that I could settle on a what would be best for my needs. She is such a lovely person! Ashley told me about the prices and promotions for the space and helped me set up autopay. She also was able to help me figure out what boxes I would need to pack my stuff up for storage and what discounts were available. Such a great experience! Everything is super clean and climate controlled. I love that this location gives you the option to access your space even if office hours are over for the day. I looked into other locations for comparison and they limit you to office hours only which is tough for a working person with a hefty commute. I highly recommend this storage location and especially speaking with Ashley!
Not worth the money, customer service is horrible. The place itself is not up kept at all. Floors walls and gates are dirty. One time I found a bunch of smoked cigarettes literally in my storage like somebody swept it under my gate. Multiple mouse traps and roach traps on all floors. This is my first experience with a storage and my last. The prices they charge are not even near worth it. Storage rooms are also dark with barely any light at all. Avoid this place.
First and foremost I want to say the property was beyond clean! My husband and I went into the property looking for storage, not having any idea on how the whole process works, and thanks to a Ms. Ashley all of our doubts slowly melted as the process went along. One thing about us, we are BIG on customer service, that is a big factor when determining where we bring our business ! Her warming smile and aura sold us. We had a lot of questions, which she answered spot on, with out hesitation, she didn’t miss a beat. I could tell she was very knowledgeable on storage, and how to store our items, which put us to ease, because this is where we would be storing our personal belongings! After securing the unit, we went down to the office to sign our paperwork! First thing she did was show us the many different options when it came to protecting our items. She took her time and listened to us about what things were most important to us, and she showed us different items that would protect our things while they were in storage. As we went over the lease, she was very patient in explaining the sections, not making us feel like we were being forced to sign a contract. She really put us to ease with explaining to us that storage post was month to month . As we were leaving she stressed that we could always give her a call if we needed help or had any questions with anything. I just want to say we will be having a long term stay, and we will definitely be recommending this storage to all my friends and family .
I love the experience that I had with Alexandra . She has a great spirit and bubbly personality. She is very knowledgeable about the company as well as the perfect services to meet your needs. With my past experiences with storages being horrible, I am very trusting after her reassurance that I am in good hands. I love her concern for your items as if they were her own. Great company if you are looking for a secure place to keep your personal items while you transition with life.
Great service by Alexandra & Porsche. I had a couple issues that needed to be fixed and these two ladies provided exceptional service with a smile. I highly recommend this location. If your lucky you will get to meet Alexandra as she is one of the most helpful people I have encountered in a long time. Storage Post is lucky to have such great employees.
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