Gave me son a nice watch for his graduation but it needed a battery. I sent my son in with the watch in its original box and the first question was DID YOU STEAL THIS WATCH? My son is polite so he answered the question. I called the business because by the time my son told me we were almost home. The man called my son a liar after I told him that was a very inappropriate question and if he has any concerns he should request a parent. So wrong! Wonder if he asks everyone this type of question?