Sudsy Water

I've been inside, but never used it. Was waiting for a friend to finish his business with clothes so we could go out. Had no problem with anything there. Regular laundromat. However, what is incredibly appalling are the responses of the "owner." The response the owner gave to people like Ama and Erin is disgusting. Absolutely repulsive. It's as if a child was using their account. It's one thing to deny something, but something completely different to INSULT the customers. You have no right to speak to paying customers and disrespect them for any reason. Who are you to invalidate their experiences with your business? Take criticism, and stop denying these things. Maybe once you fix your attitude, your reviews won't be mostly 1 stars. This is coming from someone that also owns a business, and I understand the hardships and stress of owning one, but never ever will I invalidate someone's experiences, whether they be positive or negative. Pick up your act.

HORRIBLE! This place is a s*hole. After going there for a few years because of its convenient location, I decided that I had enough of their horrible customer service. My dry cleaning would often come back in the same state that when I dropped it off. The place would randomly be close during their so-called business hours. The owner, when she was there, would insistingly ask me if I was going to pay now when I was dropping my dry cleaning!!! Mind you I spent hundreds of dollars in this place every month, and never left my dry cleaning more than a week there. The last straw was when 3 of my husband’s brooks brothers shirts came back with black marks which were not there when I dropped them off... I asked them three times to redo the shirts. They still came back with the stains. I asked one of the employees, few times, to have the owner call me to discuss the issues. After over 2 weeks of waiting for her call, I decided to pick up my now-stained and unwearable shirts and never spend another cent in this ghetto business.

I have been utilizing this service for over four years and appreciate their attention to detail and prompt service. Should you not remember your clothes, a friendly e mail reminder for invoices and ready to pick up status arrives. My experience has been that they under-promise and over-perform concerning completion of the laundry. Make your life easier, use Sudsy Water!