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Sullivan Funeral Care

  1. Kensett
  2. Searcy Cemetery
  3. Sullivan Cemetery

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Sullivan Funeral Care

About

Sullivan funeral care was founded on the principle of providing compassionate, economical, and affordable funeral care.

Description

Choosing a funeral home is a difficult decision.

When it comes to selecting a funeral home, you want to take your loved one to a place you can trust. But in economic times like these, it is just as important to choose a funeral home that gives you exceptional value. At Sullivan Funeral Care in Kensett, Arkansas you will always get the caring service you deserve at a price you can afford.

Whether it’s the result of necessity or a desire to be prepared, there are many factors to consider. Will your needs and wishes be met? Do you know and trust the director? What is the firm’s reputation? With such a serious matter it’s wise to get all the facts before making your selection. One fact is Sullivan Funeral Care’s dedication to do all we can for the bereaved and help them cope with the loss of a loved one by providing a professional, caring, understanding and compassionate response to their needs.

Impressum

Locally Owned & Operated by Mark D. Sullivan, a Licensed Funeral Director & Embalmer



"Sullivan Funeral Care - Memorial Chapel & Crematory was founded in 2014 to offer the communities of central Arkansas a high quality, affordable funeral and cremation provider.We are proud that our growth speaks for itself in the quality of service we provide. In 2018 we expanded our facility by 4,000 square feet which includes a new 200 seat memorial chapel, two additional restrooms, new embalming suite, and our crematory, Ascension Crematory.With this project we’ve renovated the existing facility and added a full kitchen and repurposing our small chapel to be used as a parlor or reception hall.Whether it be the desire to be prepared or out of necessity, rest assured we will be here when you need us."
Address: 111 W Wilbur D Mills Ave, Kensett, Arkansas 72082
Phone: (501) 742-3621
Email: moc.eraclarenufnavillus@ofni
Parking: Lot, Street
State: AR
City: Kensett
Street Number: 111 W Wilbur D Mills Ave
Zip Code: 72082
categories: professional service, funeral service & cemetery



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Reviews
Thank you for being so helpful to my husband and I after we just lost his mom on the 14th . Wesley was very understanding and helpful with any questions we had
UNDER NEW OWNERSHIP The Cole Family have decades of experience in funeral service. Wesley and Donna Cole the new owners of Sullivan Funeral Care have served the families of Central Arkansas for many years. Donna is a graduate of the University of Arkansas Community College at Hope, where she received her Associates Degree in Funeral Service. Over the years she worked for many funeral homes over the state as a trade embalmer. Through her years of experience, she has gained skills that have allowed her to serve families in special way. Wesley is a graduate of Gupton-Jones College of Funeral Service in Decatur, Georgia. During his 20 years of funeral service, he has served hundreds of families in Central Arkansas during their most difficult time. After years in management, he and Donna decided to take the next step into ownership. In April of 2018, they purchased Buie Funeral Homes in Rison and Sheridan, which have been family owned since 1925. In 2018, Wesley's father, Vince Cole decided after 30 years of being an Antique Furniture Dealer to join his son and daughter-in-law in funeral service. Vince has since received his funeral director's license and is a Certified Crematory Operator through the National Funeral Directors Association. In May of 2022, Ashley Cole joined her father and brother in funeral service and is currently working toward her license through our apprenticeship program. In August of 2022, The Cole Family purchased their third location, Sullivan Funeral Care from Mark Sullivan. The Cole Family promises to serve you like family. Feel free to stop by and a member of our family will be here to help in any way possible.
A man who runs a business about providing CARE for those who are in need, should not yell at customers who had just lost a close family member. You would expect a funeral home to be a warm and comforting environment, but as soon as Mark Sullivan walks in, the place turns cold and harsh. You don’t have to be in his presence for more than five minutes to know that he truly doesn’t care about your passed loved one. I hope you realize what you have done to these families that you have fought with. These services are cheap, but sadly Mark himself is cheaper.
My family and I have chosen to use Mr. Sullivan in the recent years. I was looking at reviews this morning and see the repetitive reviews made by what appears to be one family and their "friends". I find this type of smearing more than slanderous and disturbing. Had this truly happened I believe any sensible person would have changed funeral homes and not used this funeral home not just once but twice in the same week. I did not quite understand the post about the financial issue as it has always been my understanding that when a balance is due that is a debt owed. With my aunt, we had a very unfortunate situation with an insurance company and had to work with Mr. Sullivan to correct the insurance company error. He was very understanding to our situation but we realized that ultimately we owed the money and did not expect him to wait or be out of the money. I am very disappointed that such reviews have been written as I believe there is more to this story. Sullivan has done more for the community than any other funeral home and saves families thousands of dollars. Our family support is unwavering. I will be contactacting Mr. Sullivan this morning to get the complete story and offer my assistance if needed. I do not take kindly to such bullying behind a computer and will advise him to seek damages as this is very much slanderous. HANG IN THERE MARK SULLIVAN, THIS TOO SHALL PASS. I AND MANY OTHERS WILL SUPPORT AND RALLY AROUND YOU OVER THIS ATTACK PERSONALLY AND PROFESSIONALLY.
Please do not take your loved ones here. The owner is extremely unprofessional and rude. He yelled at my family the first time they met. We had the hardest time with this funeral home, from meetings to insurance to having incorrect information on the obituary. Some of the staff such as the secretary was helpful, but Mark Sullivan was extremely inconsiderate towards my family. I never would have thought that when grieving a loved one that this is something we would have to deal with, but we did. Please, do not take your loved ones here. The owner, Mark Sullivan, is not someone you want your loved ones to be taken care of by.
This place doesn't even deserve A star. Owner has NO compassion for grieving family members. I hope he gets some help with his anger issues and someone who respects human beings going through loss can take over this business. DO NOT GO HERE - Mr. Sullivan was the only one who is responsible for the tragic outbreaks that have taken place at this funeral home. All the other workers were respectful to the family.
Sullivan funeral home is very professional, friendly and respectful to the families they serve. They go above and beyond to ensure the families are taken care of and make the loss of a loved one easier in their time of grief. They are the best in white county They have a large and beautiful facility that any size family can fit. I very much recommend them to anyone that has lost a loved one.
Having been friends with Mark Sullivan for many years and being a funeral home owner myself, I have to say that I am most impressed with the facility and the service that Mark has to offer. I find that independent, locally owned funeral homes where the owner is the active director makes the process of the passing of a loved one much easier. I would highly recommend Mark Sullivan and Sullivan Funeral Care for the families of the area.
No one wants to have to plan a funeral, but when the need arises I'm thankful for Mark Sullivan of Sullivan Funeral Care. He has been an invaluable blessing to me and our family while planning for our father's memorial. He's spent countless hours with our family to insure a memorable service befitting our father. His attention to the smallest detail and latest tools made the perfect tribute. He's gone above and beyond to make one of the most difficult times in our lives just a little easier. Professional, compassionate, caring and a man of his word, Mark Sullivan, truly takes pride in the services he provides at a reasonably affordable price. I highly recommend Sullivan Funeral Care and plan on using them again when the time comes.
If I could give this place a zero star I would. Do not take your business there. Mark, the owner is rude, unprofessional, and unethical.I was appalled at how disrespectful and untrustworthy he was with my family during our time of grief. He was extremely rude at our first meeting because of his own scheduling error or miscommunication. Though we never complained , and waited patiently he approached us with aggression and rudeness. While mom was present grieving her husband of 60 years, he without even introducing himself, comes out and causes a scene, telling us we have to leave. He told us that if we didn't like it we could take our business elsewhere. This is after he insisted he pick up my father's body two days earlier. We had not even said a word about his mistake and he says this. He had our father’s body. How could any funeral director address a grieving family in their very first meeting this way? Melissa handled our meeting and apologized for his behavior, admitting that there was a miscommunication. I had never talked to her before that day. He is the one who gave me a time over the phone, but he denied this and said his staff called me with an appointment. However, when they made a mistake, our family was patient. We sat down where Melissa directed us to and never insisted they see us immediately. However he came out aggressively and explosively toward our family, blaming us for his mistake. When we asked him to calm down and told him this was not necessary he just kept yelling. This is not the kind of customer service I would expect in any funeral home. Melissa handled our meeting and was extremely apologetic for his behavior. She only stepped out to ask him to verify our burial policy. He was deceptive, telling us the burial policy had no cash value, when in fact I had called that morning to determine it's value. He did not even address us but walked in where Melissa his assistant was sitting, and threw the paper down on the table and said, “This has no cash value”. Then he left. After the inexcusable way he addressed us, this was his next action. His assistant called after he left , she verified it did have value and apologized for his actions again. After we left, the obituary that was posted was inaccurate and reported the service at the wrong location and did not even acknowledge my brother, even after a long discussion about how to handle this since he died after my dad. We had to call twice to have this corrected. At the service, he apologized for his behavior and blamed it on Covid and how busy he was. Then he tried to rush my poor mom and the other attendees at the funeral & burial. He made inappropriate jokes regarding my father and taking care of his body. Following the service he claimed that the life insurance did not pay the full amount and we had a balance that needed to be covered. They with held the death certificates that we needed to process life insurance. The funeral home staff said they would forward me the details so that I could contact the insurance company to determine the discrepancy. I called three times to receive this information. I never received it. In the interim, he contacted my mother, knowing that she has memory issues that made financial decisions hard for her. He had already threatened me on the phone and made her feel that this situation would ruin my father's good reputation. She was worried and got someone to drive her over immediately and pay the balance without sufficient information to resolve it with the life insurance. His behavior is disgusting and my mother, nor the rest of my family were pleased. She only wanted to avoid issues because that is the kind of person she is and he preyed upon that. We are good people who would pay any debt owed, but he was not trustworthy and failed to provide the information needed. Beyond the unethical actions around finances his attitude and comments were repulsive and certainly not suited for a funeral home. He made our already difficult experience way more difficult.
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