Sullivan Tom-Fitchburg Gardens for Nursing and Rehabilitation

Service excellence! That about sums it up. The nursing staff has been exceptional. The physical therapy continues to be remarkable with respect to their approach and execution. I am uniquely impressed with the level of care that my wife continues to receive. I highly recommend this facility when your loved one is in need of quality care!

I am an employee and have also had two family members receive care at this facility. The staff were very attentive to my family members and they received excellent care during their stay, they were very pleased and said they would choose this facility in the future if they needed rehabilitation therapy. As an employee, I enjoy working here, we have an excellent team. The management team is amazing and genuinely care for the patients and staff members alike. The direct care staff work very hard to make sure the needs of the patients are met. I would definitely recommend Fitchburg Rehabilitation and Nursing Center for long term care and rehabilitation therapy as well as a great place to work.

I wanted to balance the negative reviews. I have been visiting a patient every week or every 2 weeks since before and after the Covid no visit restrictions. First impressions can be challenging. The physical facility is not new and is well worn. The staff, however, more than compensate. They are caring, accommodating, well mannered and appear to put the welfare of the patients very high. Thank you Sonya, Jade and nursing staff. The administrator, Chris, is very strict regarding the Covid health and safety procedures - just what you want to see if you are a visitor. I was told there have not been any Covid related deaths during the pandemic to date - just what you want to hear if you are a visitor. Nice job! If things change for the worse during our upcoming visits, I will be sure to update this review accordingly.

I wouldn't let my loved ones come to this horrible place ever again!! Rude and careless caregivers. I received absolutely no help when it was time to bring my mom home!! They never answer the phones or give messages when you're trying to talk to someone that stays there

Terrible place, highly very highly do not recommend, bunch p.o.s work there, and management is absolutely horrendous, honestly If you wanna send someone you care about somewhere and have them taken care of and not abused, send them somewhere that is not here! They need to put a zero star rating on here so this place can get it!

Took a while just to get a call back

If I could give this place no stars I would if you love the person your thinking of putting in heat DONT DO IT

well I need 2 see my brother and unable to get in