Sun City Women's Health Care

Wow, I called today July 19, 2021 to explain I do NOT have Child care for my 3 children, and asked what my options where? I had no appointment on schedule Front desk then says.... go get daycare for a hr, I'm scheduling you for tomorrow. I said "no" the whole reason I'm calling is because I do NOT have Child care, and my husband is JUST now CHECKING INTO BASE! so I do not have the luxury of hourly care, I've been at appointment twice a week for almost 3 weeks. I can't keep doing that. Dr Noe has been decent. These receptionist have just made him lose a patient tho. I will take whatever doctor is on shift when I go into labor.

I’ve been a patient since 2012 and honestly I’ve had nothing but incredible service and care. The staff is friendly and helpful, Ms Carol is informative, approachable, caring and knowledgeable. Dr Noe is the best doctor and I think anyone who has experienced their pregnancy with him as a doctor can tell you this! He’s been supportive, caring, and such an incredible doctor during our pregnancy and prior to that. I couldn’t imagine my pregnancy without him as my doctor. Anyone who is looking for an OBGYN, I HIGHLY recommend him and his staff. There’s a reason why he’s so known and loved in this city. Thank you for everything Sun City!!!

I have nothing bad to say about Dr.Noe, but his staff is doing a great job at burning his name. My last visit there I had asked how much I owed from an exam I had done. I paid the balance in full according to the receptionist. Next week I received an email stating I owed more. I called to get more details, they left me on hold for 30 minutes, she came back on the line and asked if I had been helped... I gave her my name and all info AGAIN, left me on hold for ANOTHER 10 minutes. Mind you they have about 4 receptionists in the front chatting every time I go and never have more than 1 patient in the waiting area... I told them they need to do a better job at their customer service skills and I was taken back when the receptionist told me “We are NOT in customer service” wow ... ma’am you most definitely are in customer service I can and WILL take my business else where. Do NOT waste your time and money here, they treat you like dirt and the receptionists think they are doctors apparently ... if you didn’t go to school and you’re a receptionist I’m sorry to burst your bubble, but you are in customer service and your job is to treat customers with respect.

ATTENTION!!! LADIES SOON TO BE MOMMIES!!!!! Dr. Noe is the best doctor I have ever had. He has been very informative with all my visits and throughout my pregnancy and after. I have always recommended him and will continue to do so. He is very kind and is always willing to do an ultrasound. I would go in every week for a shot and the staff was great not a long wait and always attentive. Have Dr. Noe deliver my 2 babies was the best experience ever.

Please update your time on google. And in person. I asked what times I can go to get my blood drawn if I needed to make an appointment. They said no anytime between 8-5pm I get there at 4:30 and they are close. Really??? Waste of gas

No idea why this practice has such a horrible rating. I have never been pregnant thank GOD so I have not personally been treated by Dr. Noe, however the nurse practioner, Ms. Carol, has been nothing short of incredible. She was able to answer every question I had with thorough explanation, educated me in everything I've ever wanted to know about women's health. She is kind and gentle with examinations, I would recommend her to any woman, especially younger women who are seeing this type of professional for the first time.

Dr.. Noe is actually a wonderful doctor. I don't know how he has time to do everything that he does but he seems to manage it quite well. He is pretty attentive while in the room with you and although you might have to tell him things several times, it is understandable with everything on his plate. His office doesn't make you wait very long, I think the longest I waited was 30 minutes and that was rare. Having said all of this I would not recommend his services due to the absolute dishonest and quite rude treatment I received by his office staff. Not everyone is this way, in fact I would like to point out a woman named Jennifer who is extremely kind and truly loves her job. But there is a woman named Vanessa who lied not only to me but also to my husband about our refund that it took the doctors office 4 months to get to us and in fact I still have not received yet. Also, an extremely rude woman, whom I can only assume is Dr. Noe's wife because her name is Mrs. Noe. I don't know what is going on in that office to make a person Vanessa feel like she has to lie instead of admit she made a mistake and to make a person so cold and dishonestMrs. Noe that she wouldn't listen to reason. The only way I can see having a good experience at this practice is if you do not agree to the pre-payment of services because we overpaid by over $1700. and that is when the nightmare began. Good Luck!

The doctors might be good and nice but the clinic's customer service is horrible. It took them a little more than an hour to call me just to take my vitals. An an extra 40 minutes just to get a room. When I complained and asked what was happening, the receptionist and the girl that takes vitals in the back just blamed each other on who was responsible for informing me for the delay. This is the clinic that my VA doctor referred me to if I would of known I would of never picked it. If you have the option, go to another clinic instead and save yourself from a bad experience.

The office staff really is terrible. I have had nothing but problems with them since the very beginning. Not calling back, scedualing apts with me that they later cancel and do not inform me, scedualiing apts for the wrong day even though they wrote a different day on my apt card, I have called multiple times only to be put on hold for over an hour, plus they are just rude! Dr noe is good as well as the other 2 woman I have been and I like that he is willing to induce at 39 weeks even though I chose not to. If I wasn't at the end of my pregnancy 40 weeks already then I would be switching doctors simply because of his staff.

This doctor may have significant experience but he treats his patients accordingly to the health insurance they have. If you don't have a good health insurance he will not treat you as good. He has impolite and unprofessional staff. His staff is the reflection of him. There are better doctors in El Paso you can choose from.