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Suncoast Furniture

  1. Fort Myers
  2. Fort Thomas Furniture Store
  3. Fort Thomas Store

Reviews, get directions and information for Suncoast Furniture

Suncoast Furniture

About

Suncoast Furniture manufactures quality outdoor furniture in Fort Myers Florida. You'll see our furniture in the finest homes and resorts.

Description

Suncoast Furniture supplies the needs of the outdoor residential furniture market through a network of authorized dealers. Suncoast has specifically created an extensive line of commercial duty outdoor furniture for use in resorts, hotels, multi-family, and rental communities. We manufacture a wide range of chaise lounges, chairs, tables, and umbrellas. If you are in the Fort Myers area, visit our Factory Clearance Center and save.

Mission

The mission of Suncoast Furniture is to satisfy the outdoor furniture requirements of the furniture retailing, lodging, housing and hospitality industries by manufacturing the highest quality aluminum outdoor furniture. http://www.suncoastfurniture.com/

Products

Residential and Commercial Outdoor Furniture
Patio and Pool Furniture
Chaise Lounges
Dining Chairs
Umbrellas
Resin Wicker Sets
Cushion, Sling, Strap Seating
Restaurant and Cafe Furniture
Refinishing services available



"Leading Manufacturer of Quality Commercial and Residential Outdoor FurnitureSuncoast’s furniture is handcrafted in the U.S.A. combining the finest materials available, the latest manufacturing techniques and skilled craftsmanship. From drawing board to finished product, Suncoast’s goal of comfort and durability are achieved.Suncoast offers resin wicker furniture in both traditional, transitional, and contemporary styles. As an alternative to resin wicker frames, we created an industry-leading fully upholstered outdoor furniture with our Summer collection. Summer provides a handsome addition to any indoor or outdoor space and is 100% made in the USA with all domestically sourced materials."
Address: 6291 Thomas Rd, Fort Myers 33912
Phone: (239) 267-8300
Email: moc.erutinruftsaocnus@tsaocnus
State: FL
City: Fort Myers
Street Number: 6291 Thomas Rd
Zip Code: 33912
categories: retail company, furniture store


Opening Hours

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 17:00
Saturday: 10:00 - 15:00

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Reviews
Horrible customer service. They do not stand behind their product and not assist when you have issues. We purchased several outdoor sling chairs. A screw on the seat of one of the chairs completely broke. So the chair cannot be used since the seat wont support a person. The solder on the side the chair makes it impossible to put a new screw and bolt in. We called the company and they said they don't warranty the screw that they used to put their chair together and told me to find and pay someone to drill out the solder. They told us to email someone else at the company which we did. No response from anyone. We now have a useless chair.
We have been trying to get information about ordering replacement cushions for our 4 suncoast San Marco chairs. four weeks now, many phone calls and emails and can’t get information from anyone. Only one phone call answered. Told me to email a particular person. I did. No response. Normally, no phone calls even answered. I have left over 10 voicemails to no satisfaction
What a great experience working with Suncoast. We are fortunate that the office/factory is a short drive from Naples. We met with Jessica and she spent many hours working with us over the course of several weeks to answer questions, give details, measurements and assist in selecting furniture & fabrics for our large community project. We couldn't have done it without her assistance. She was very friendly and professional through out the entire process. They were timely in delivering furniture and setting up for us. Everyone that we worked with at Suncoast was friendly, professional and put the customer first. We will definately work with them again.
Ordered new sling material for my 20 year old set. The order process was great. The material arrived in three weeks with all of the other parts I ordered. It took only a day for this novice to do four chairs. They provided the instructions and it was easy, better than buying a new set.
The absolute worst customer service. Misplaced our order. When they realized their mistake they won't admit it. Kept saying someone will call me back. Prior to sending the new slings I spoke to Samantha saying I would need new end caps and bolts. She said they were $1.00 each for caps, I gave her a credit card. She said she wasn't going to charge me for shipping. This was end of June! After multiple calls I received 9 caps in brown and a few bolts, Why brown, I have new white slings and needed 24. Again, many calls to Samantha, she's out of the office, office is closing for a week, manager Trina is in a meeting with the boss will call you back. Last call was Friday August 16th, someone will call you back. How many calls/emails does it take for customer service to do their job. Oh, and their shipping costs are outrageous. Here I'm thinking it must be coming in a special size box due to the size of the chaise slings. Wrong, regular square box with the slings folded and folded. I had to lay out in the sun to get the wrinkles out. I wish there was a way not to even give one star.
Horrible customer service experience. We had an agreed warranty issue that was not handled properly. Took three months and still not resolved to our satisfaction. Samantha was totally unresponsive, didn’t return emails or phone calls when she promised a reply. This says it all. The sales manager after finally reaching her asked who was calling. I said I am a customer. She said “just a customer“? Apparently customers are not this companies priority.
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