Sunrise Electronics

Be careful of prices quoted for work being done. I was told it’s $90 an hour to have the work done in your home. They were unable to do the work in my home but they offered to pick up the iPad for me. I didn’t realize they would charge the same, $90, for pickup. I had other work done here and they always transferred the info from one iPad to the next at no charge. That is now changed. They charged me $90 to transfer data and backup. Fortunately I have Apple Care + so I paid co-pay. When I questioned these charges I was told by a technician that they have to pay their workers. Their work was satisfactory but just be sure you understand their costs.

I am conflicted with this location. They fixed my MacBook Pro 2016 vintage super quick and it was a bit pricey but I’m sure that’s just the average cost to fix computers. A month after getting my computer fixed, the laptop crashed again in the same way as before. I understand that there’s a risk of wasting your money when fixing old computers. I just feel like when you get your computer back there should be better explanation on what happened and how to prevent it. Maybe that’s too much to ask since they’d be telling it to someone that knows very little about computer jargon.

We took a 2015 Apple Macbook to them because it had shut down. They stated that a wire had broken and that the motherboard was fried. I asked if data could be retrieved from the hard drive. They stated that the hard drive was also dead and data could not be retrieved. I took the Macbook to another company for a second opinion. This other company stated that the computer was fried and not salvageable, but that the hard drive could have information transferred from it to a new Macbook. This result forces me to question if I will ever take another computer to them again.

In spite of their mixed reviews, I have dealt with these guys on multiple occasions, and never had any issues whatsoever. I’d rather deal with them than try to work with an Apple Store.

Terrible experience. I called Apple for an issue with my laptop keyboard and trackpad not responding, and I was away at school so they recommended Sunrise Computers to me. I went and they kept my computer overnight and charged me $80 and my laptop wasn’t even fixed when I got it back. I went to an ACTUAL Apple store and they ran the same tests as Sunrise did for FREE and were completely baffled at the fact that I was charged $80 and that what took Apple 5 minutes, took this place 1.5 hours. Such a scam. I wouldn’t recommend going to this place for repairs.

This was the best computer repair shop I've ever gone to! I dropped my brand new used computer several months ago after only having it for 2 weks and busted my hard drive. When I finally had time to take it in these guys worked on it so quick and I had it back and fully operational in less than a day! I'm so happy to have my computer back. Now I can finally write again!