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Reviews, get directions and information for Sur La Table

Sur La Table
"Every day, our store teams share cooking's power to connect us and create happiness with customers. That's why it saddens us that when people need comfort and support more than ever, we've made the difficult decision to temporarily close our stores, effective March 20 through at least April 2. Our sincerest hope is that very soon, you'll be able to come back into our stores, where our community truly thrives."
Address: 5809 Preston Road, Suite 580, Plano (Texas) 75093
Phone: (972) 378-5532
State: TX
City: Plano
Street Number: 5809 Preston Road, Suite 580
Zip Code: 75093
categories: home goods store



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Reviews
Just left the store, had to ask for help, no hello at entry...and felt I had burdened them spending over $400 on their merchandise; I used to shop there often, not going to anymore! No smiles, just a negative vibe. They seemed more concerned with putting out new merchandise than helping...
I enjoyed my class this past week at Sur La Table. The kitchen was gorgeous and the staff made the experience fun and creative. I chose the pie making class as I am in search of the perfect pie crust. I learned some tips that made the class worthwhile. We also made hand pies with wild blueberries! It was a wonderful way to meet some like minded bakers in my community. The store was lovely and I did some shopping with my 10% discount as a class member. I highly recommend the classes and look forward to my next one.
The workers were really friendly and helpful. I was in the store for no more than 2 minutes since I already knew what I was buying. I basically went into the store, someone promptly offered help, found what I needed, and the same person that helped me also took my payment.
This location has great inventory, but I was in the store for 20 minutes and was never acknowledged. There were employees, but they were too busy chatting to even speak. I had several things on my list that I needed. I walked out and ordered them online.
I called about an item they carry at the store, asked if they had it in stock and was wondering what colors they had it in, when I was rudely told he had a line to take care of and hung up. I'm sorry if I was such an inconvenience to you. I have worked in retail before, where I would use hand signals to let the people in my line check out and smile and waved goodbye when the checkout was done, while also helping someone on the phone. It's the little things people do that make us like going to retail store unfortunately I am now going to be purchasing this item online. Thank you
Are you kidding me? The site is nice enough but the ladies at checkout were dismissive and rude. We paid for our items and then they handed us a bag and tissue to assemble ourselves. Bad form! I'll stick with the Preston Royal location.
One of my favorite kitchen stores. The staff is nice and will leave you alone to shop. Good selection of baking and grilling supplies. Not very large selection of gourmet foods.
The fat old bag that works at this location was very snotty. I told her my card was fading and I needed a new one. “Oh I can read it” - yet my name was still spelled wrong on the receipt. . I’m sure she got my email address wrong too. Typical west Plano. A lot of people standing around gossiping and not actually working. I’ll drive the extra miles to the location on Royal Ln next time. The only reason I gave this one two stars is because they had my jam in stock.
The staff here were incredibly patient and helpful in assisting me in selecting some new cookware. I left confident with my purchase and would certainly return again.
The place was nice you can fine all kinds of stuff for your kitchen and baking but the lady at the register was a little to obvious on how she didn't want me to be in that store Like the store was to good for me and I couldn't afford it. Smh!!
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