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Sysco Louisville Inc.

  1. Louisville
  2. Louisville Food

Reviews, get directions and information for Sysco Louisville Inc.

Sysco Louisville Inc.

Description

Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and suppliers for the food service and hospitality industries.



"Starting as Louisville Grocery in 1901 and becoming one of the founding companies of Sysco Corporation in 1969, Sysco Louisville has provided products and services to our valued customers for over 117 years."
Address: 7705 National Tpke, Louisville 40214
Phone: (502) 367-6131
Email: moc.eraciocsys@ofni
State: KY
City: Louisville
Street Number: 7705 National Tpke
Zip Code: 40214
categories: restaurant wholesaler, foodservice distributor, business service



related searches: sysco products, does sysco sell to the public, sysco locations, sysco headquarters, sysco foods catalog, sysco customer service, sysco phone number, sysco product list
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Reviews
Part 1. March 3 arrived 8am for a 9am. Gave me a door right away. Got my bills at 1523 . Made me miss my back haul. Part 2 Back again March 9th. Broker said delivery scheduled for 3/9 sysco said 3/10 on their schedule but would unload me later. They put me in a door around noon and receiver came out around 4pm and said I wouldn't get unloaded until 3/10. Receiver told me i could park on the property until the next day. The spotter also said if i was in the gate when they closed i could stay in. Then the guy driving the tanker fueling the equipment woke me up and said i had to leave. From last weeks experience i booked a backhaul a day later and i had to cancel that backhaul also. I can't stay in business like this. I will post about the outcome of 3/10 after i get unloaded later I was put in a door 3/10 @ 610am. Got paperwork around noon. Office looks huge. Docks are too small to handle the freight. I was told only 3 receivers to handle all the docks
1 extra star only because they were nice. Horrible unload time. Had 7am appt. Arrived on time and was told to go to door 41. 41 was taken, so told to put it in door 40. 2 hours later, I was told to move to door 30, still nothing unloaded. Another hour later they start unloading. It is now 1pm here 6 hrs so far. Finished unloading but have been waiting for paperwork for a couple hours. Still waiting for paperwork. Lost my next load.
APP: 6:30AM / Check in: 6AM / Out: 8AM No overnight parking available inside but you can find some places to parking at nearby streets. Use the intercom to get in, park and walk to receiver. Get the assignment and wait for the paperwork. Friendly crew and enough room for maneuvers. Fast unloading.
I wouldn't even give these people the one star! Got there at 8:30am for a 9am appointment. Sat there waiting til 11am for a door. Got put in door 43 and sat there til like 2:30pm. Went inside to see how much longer? She says oh we are waiting for lumper payment. Okay sign says in window they'll bring paperwork out to truck. Nobody said anything to me when I was unloaded. Light was still red. First she says $500 for lumper. I get the code and she says oh it's $510. 10 for convenience fee. Convenience? After 6 hours! Told my company never send me there again...unorganized af!
I won't even bother with stars. This place has the rudest people in trucking. It took them 8 hrs to unload my trailer, it took 30 min. To load my trailer at the pickup. No one would give me answers, they all just point their finger at the next guy. I missed a pickup for my return trip, money down the drain. But they don't care about your commerce, only theirs. They name streets after places like this. One way, dead end! If you have to go there, I feel sorry for you. Take a lunch and dinner.
There were two of us scheduled for the same appt time with the same product. So now we are waiting for the other truck to unload first, which I am sure will be about 3 hours as that is how long it has taken every other time we've been here. They sent an email to our dispatch telling them not to send two of the same loads at the same time. Now for the funny part... Sysco sets the appointment times, not our dispatch! This is the kind of mentality you're working with here. I will anxiously await the automated sysco reply under this saying that they are sorry they didn't meet our expectations and that they are remedying the situation. Sure you are....
More than 4 hours in dock, nobody starts unloading us, everybody lies about the time. The refer is working like crazy with the open doors, after 4 hours at the sun and heat he starts defrosting and we told everybody on the location and nobody cares. The frozen food is just melting up. I am sorry for the people who gonna eat that because it’s gonna be defrosted and frozen again uhhhhh. So this place is a mess. Completely mess. Now they finished and they forgot to turn green light at the door 8 and the forklift guy told me “F..k you”, didn’t give back my paperwork and closed the dock. Today is 10.07 2:09 pm. I never experienced anything like this before.
No parking! No idea how early you can be but if you're more than 15 minutes late they'll at minimum charge you a $50 late fee. In though the gate, park on the left. There's a little barn thing and when I was here, you use the warehouse door behind it between docks 18 and 19, inside to the right is check-in. Only took them a couple hours to unload, the rest was waiting for the lumper. They finally called to say their system wasn't working?? Come inside and pay. The way she said it on the phone I figured they would do a virtual comdata check where she'd give me a check number to register, but they had no clue what I was talking about when I went inside to pay, they wanted an express code. So my $200 lumper fee became a $430 lumper fee because of already asked my company for the advance, which was now on the wrong part of my comdata card, and I had to write a check out to myself for the extra. They literally have no idea how to do their jobs without a computer walking them through it.
This place is horrible I brought in 21 cases thats it just 21 cases checked in a 6 am put me straight in a door unloaded me an I have set in this dock since how does it take this long to get my paperwork this is ridiculous gonna miss my backhaul because if this nonsense an to whoever keeps apologizing it really don't mean nothing when it still happening how about u fix the issue
Bad experience. Stat away from it. Checked in @ 7am and its almost 8 hours. Still unloading. When I talked to the staff, they little rude and didn’t gave me positive reply.
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