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T-Mobile

  1. Traverse City
  2. Traverse City Electronics Store

Reviews, get directions and information for T-Mobile

T-Mobile
"The leader in 5G – Now America’s largest 5G network also provides the fastest and most reliable 5G Coverage. Check out the latest from Samsung with our best Galaxy S23 deals and Samsung phone buying guide. We also have great Apple iPhone 14 deals, and OnePlus promotions as well. Shop this T-Mobile Store in Traverse City, MI to find your next 5G Phone and other devices."
Address: 1545 S Division St, Ste 119, Traverse City 49684
Phone: (231) 252-3284
State: MI
City: Traverse City
Street Number: 1545 S Division St, Ste 119
Zip Code: 49684
categories: electronics store, mobile phone shop


Opening Hours

Monday: 10:00 - 20:00
Tuesday: 10:00 - 20:00
Wednesday: 10:00 - 20:00
Thursday: 10:00 - 20:00
Friday: 10:00 - 20:00
Saturday: 10:00 - 20:00
Sunday: 12:00 - 17:00

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Reviews
Friendly and knowledgeable staff. Attentive to detail, not pushy. They also handle metro PCs as an experimental model within this TMobile store. Limited metro phone selection but exceptionally qualified staff for either service.
Have been with them for over a year now and always have been treated right, especially by the manager Dave. All of the others are very helpful too. Nick has done a lot to help and when Ron was there, he did everything he could for me as well. I highly recommend this store to anyone looking for great customer service and to be treated with respect.
Absolutely terrible!!! Service they spoke to my wife and I like we were peasants, made disrespectful side comments about my impatience toddler. we now have to drive to the Cadillac store , about 45 minutes further south then we already have to travel. completely disappointed
T-Mobile's office staff in Traverse City were fabulous! Logan & the manager greeted me, discussed my provider-transfer request, made recommendations, and promptly took care of me. Could not have asked for a better experience.
I had a great experience with Chris, he was an excellent help and we solved the issue quickly.
I haft to say that when-ever I'm in this location; they have always taken great care of me! Best customer service around which is why I stay with T-mobile! Big thanks to Dave and Isaac for making it simple!
Bought a new phone for my wife. Jared was very polite and helpful. He made sure all data and photos transferred to the new phone. Thanks!
The home wifi wouldnt work at my house but i still had to pay 50+ dollars for service I never used. Stay away from T mobile home internet. Its terrible.
Dont ever use that store. They will not explain up front costs will say it is the same while doing a bait and switch for some 20% off plan, but who in their right mind would agree to higher costs for a discount, then you dont get access to billing or account info for 30 days and no reciepts but electronically that you cant get too nor download nor supposedly store cant niether. When the billing numbers do come and are wrong, no help from that store but a big run around of nothing, they tell ya stuff and also dont follow thru. Then they will ban ya from the store after 16 days of inquiries and doimg what corporate says to do when you get thru. Yep the banning has been going on as far back as sept i believe. Dont be disabled and have a rep go into store to try and have a clients pin set they will accuse you of hacking and boot ya out of the store, yep happened to a rep also at local disability network facility. Corporate did finally get straightened out so far, will see on billing soon hopefully but we are going to drop them. Run as far as you can from that store and dave the manager period. I wont go on about a client still waiting on home internet scam and second phone line that they been waiting on answers for over 7 days but hey tmobile has their money. As i was told by a police officer cheaper is not always better. So if you have a disabilty or dont want to be profiled and scammed then i would steer clear OF THE ONLY TMOBILE STORE IN TOWN. Would review a zero if i could and will upload all the logs and docs and mileage logs to the store in the near future.
WORST COMPANY EVER! HORRID CUSTOMER SERVICE! THEY LIE ABOUT EVERYTHING AND THEN KEEP CHARGING YOU AFTER YOU CANCEL! THEY DONT DESERVE 1 STAR!
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