T Shaun Sutherland DDS

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About

General & Cosmetic Dentistry can give you a smile you’re happy to show off.

"T Shaun Sutherland DDS along with Ruma Novotny DDS provide general dentistry for the whole family, including cosmetic dentistry, teeth whitening, Invisalign and dental implants."

Address: 1653 E 2nd St, Casper (Wyoming) 82601

Phone: (307) 234-6033

Website

State: WY

City: Casper

Street Number: 1653 E 2nd St

Zip Code: 82601-3001

categories: general dentist

Opening Hours

Monday: 07:00 - 17:00
Tuesday: 07:00 - 17:00
Wednesday: 07:00 - 12:00
Thursday: 07:00 - 17:00

Reviews

Great office full of professional and compassionate people. I appreciate the calm environment. They take time to teach you about new methods of prevention.

I am so happy Dr Ruma Novotny has returned to Casper.  Her kindness and professionalism makes a dentist visit so much more comfortable for me.  Dentists have always been so scary for me and she makes me feel confident in her care.  I would recommend her to anyone.

The best dental clinic! When my former dentist told me I had three cavities that would need treated I came here for second opinion. They could have made more money by just treating them but took the time to teach me about prevention techniques and we managed them with preventative dentistry and my teeth are now perfect. The dentists and staff are always so kind and knowledgeable and the hygienists are amazing and extremely thorough. Their prices are better than other dentists I have gone to. I tell everyone to go here, very highly recommended!

I have been going to doctor Sutherland for over 20 years and have never had a bad experience. Always friendly and knowledgeable employees.

I always enjoy having my teeth cleaned by Nicki, hope I spelled her name right, she is always friendly and does a splendid job! She makes me laugh, and we always have fun!

Everyone at this office is friendly and knowledgeable. Dr. Sutherland is an amazing dentist and helped me after other dentists poorly performed basic care. I wouldn’t go anywhere else in Casper! I highly recommend Dr. Sutherland and Dr. Novotny and their staff!

I have been going to this office for a little over a year and am truly appreciative of the great care they all provide! Every time I call someone is always ready to help and every time I am at the office everyone is so friendly and caring! 10/10 would recommend!

I rated Sutherland T Shaun DDS with "HATED IT" because their office personnel are not able to provide competent customer service. They messed up and are not willing to take responsibility and apologize or work with you to solve the problem. They "can't recall" the moment when I presented my new insurance and of course my insurance was never billed or notified, my old insurance was confused and even paid the 80% co-pay yes, I had an awesome insurance company. They were not able to call me or my spouse to notify us on what was happening. I understand their policies, but if they had paid attention to the paperwork I gave them and done their job,  this would have never happened in the first place.  After 6 months, I call back Sutherland's office and they treated me as if I was refusing to pay, they even told me that they wont accept me as a patient anymore. That was great for me because I will not trust incompetent people and services. So they messed up my paper work, they did not charge my new insurance, and they treat me horrible as if I wanted free services. I do not usually write reviews, but I will not let other customers be surprised by their bad services and horrible communication skills.  Dr Sutherland is an OK dentist, I've had better. He is too tough working on your mouth so he ALWAYS  has to use anesthesia to "avoid pain".

So pleased with the service and care I receive every time I come in. The dentist is not my favorite place to go, and they always make me feel at ease.   Thank you to all the staff for taking such great care of my family and I.

Fast friendly service really good with my pre teens

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Wyoming dentist

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