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Reviews, get directions and information for Taco Bell

Taco Bell
"Find your nearby Taco Bell at 565 Susquehanna Blvd in Hazleton. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered."
Address: 565 Susquehanna Blvd, Hazle Township, Luzerne County, Pennsylvania 18202
Phone: (570) 455-4711
State: PA
City: Hazle Township, Luzerne County
Street Number: 565 Susquehanna Blvd
Zip Code: 18202
categories: mexican restaurant, fast food restaurant


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Reviews
For a not busy in-person place-What a disaster in the 30 minutes or so we were there!! Before we ordered 2 people had come back to return, fix their order. They were out of shredded beef for our order and the watermelon/watermelon-lemonade freezes. In the staff’s defense we were informed that they had been “hit” with a ton of online orders. So leniency given for being close to Penn State Hazelton campus!
I had to come back and change my review after I started to b deliver food in the area. I waited in the lobby for a half hour for two small orders as they assisted everyone in the drive thru, long after I was waiting. It cost me a half hour of work waiting on them. Plus, they gave away the orders I was picking up, and then ransacked them for other orders. They also ignored me when I was trying to claim the orders for customers. Overall, very unprofessional and ignorant.
Tables needed to be cleaned. The older woman behind the counter held the door open for me both entering and exiting when she saw me using a walker. She was so thoughtful and nice.Recommended dishesTaco Party Pack
The food was hot but getting served was a challenge, order yourself on the touchscreen. I don’t want to, if I did I’d get a job there. And the dining room area was a mess. Tables sticky and trash around. And it was only 2 in the afternoon.Food: 4/5
I would actually give them ZERO stars. Just placed an online lunch order for a company and spent over $100.00. That includes the delivery fee and the tip when the food arrived there was no sauce. Now I check my receipt and I ordered 13 of each sauce that was available. I called and asked them how they could fix this since I spent a good amount of money there and they told me they cant do anything I would need to pick up the sauce myself. There's a reason I had it delivered!!!!!!! The guy was rude on the phone and clearly they don't care about the customers. Very unhappy and disgusted with this place!!!!
This place is a disgrace. I filled out a application online once I figured it out after I got home bc a few of the employees tried to help me figure it out but to no avail. I called them today to see if my application was looked at or not yet and that when they became very very disrespectful to me. They hung up the phone on me and I thought the call dropped so I called them back because I thought the call dropped see if they looked it over yet not only that that day I filled out the application they told me to call at 2:00 that the manager that was hiring manager would be there and I can talk to him so I did that well he wasn't there he never showed up that day and I was calling throughout the evening long story short I call in to see if he has had a chance to look at my application yet and I get told I'm crazy I need help I need a doctor I would not recommend this place to anybody
Horrible. At 6:30pm dinner time, only one person on register. Took forever to get to order. Kitchen was very slow. Waited forever for food. Order was wrong. Place is too small to accommodate the area. Table was dirty, puddles of something on my chair ... I had to clean it up. Not going back.
I honestly like taco Bell but this location is notorious for wrong orders. It is the closest one to my house so Im willing to take the risk. Ordered steak quesaritos but this is what I received. On the positive side the store is clean and in an easy access location.
I ordered food received wrong food called to ask for general managers name on Sunday night 10:00pm person answered the phone and refused to give me the general managers name , male answered the phone .Food: 1/5
Randy, in the drive-thru, has excellent customer service skills!! I stopped going to this Taco Bell a few years ago and figured I would give it another shot this past week. Customer service goes a long way, thanks Randy. I will be returning!
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