Target Store Orlando---Sodo

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Description

Visit your Target in Orlando,FL for all your shopping needs including clothes, lawn & patio, baby gear, electronics, groceries, toys, games, shoes, sporting goods and more. We serve our guests in 49 states nationwide and at Target.com.

Address: 120 W Grant St, Orlando 32806

Phone: (407) 608-1580

Website

State: FL

City: Orlando

Street Number: 120 W Grant St

Zip Code: 32806

categories: grocery store, furniture store

Opening Hours

Monday: 08:00 - 23:00
Tuesday: 08:00 - 23:00
Wednesday: 08:00 - 23:00
Thursday: 08:00 - 23:00
Friday: 08:00 - 23:00
Saturday: 08:00 - 23:00
Sunday: 08:00 - 23:00

Reviews

I love being able to get Starbucks while I get my groceries. Overall great experience every time.  Main reason for the five star review is for Kevin. I was at this target in the morning/afternoon. I had asked him for help to find a couple items. He was friendly and helped me find the items that I could not find. Kevin is Customer focused and hustles to help customers find what they need.  Amazing employee!!

I recently had the pleasure of experiencing outstanding service from Bobby at Target, and I cannot express enough how grateful I am for his exceptional assistance. Even though I arrived just 20 minutes before the store was scheduled to close, Bobby welcomed me with a warm smile and went above and beyond to ensure that my shopping experience was truly memorable.  As a regular visitor to Target, I have come to expect good customer service, but Bobby surpassed all my expectations. His attentiveness, knowledge, and genuine willingness to help made me feel valued as a customer. Bobby's dedication to providing exceptional service was evident in every interaction we had.

This is a target I always come to as it’s 5 minutes from my house. Every time I come it’s always a greet from the security person, I shop in peace, and then small interactions with the self checkout team members. My experience today is an experience I do have every single time that I come to do an exchange/return but today happened to be different that resulted with me in tears, a headache, & anxiety. My issue is Todd the older gentleman who also happens to be a manager. EVERY single time I come here to do a return or an exchange, he always has such a sour attitude & personality. The kind of attitude that makes you anxious because you feel like you’re an inconvenience as he does the bare minimum and doesn’t like when his job becomes complicating or if he has to wait on you. It’s the attitude that makes you want someone else to come and help you. A week ago, my fiancé went out and got an ocedar mop head that was the wrong one. Today on a whim heading back to the house, we decided to come to target to exchange the mop head for laundry items, Todd of course had the same attitude that he always had while helping us. After 30 minutes, I had came back to return the product as I didn’t like the quality and a febreze refill that my fiancé got, but I didn’t like the smell so I didn’t have to come back to target again, I was technically exchanging with a new refill. I arrive without him just to find out my fiancé kept the receipt in his pocket, usually target allows you to make a return without the receipt which results in you only getting a gift card. Here I see Todd again, already nervous with what I was getting myself into, I tell him the entire situation of what I was doing and the receipt, then he states in order to get a gift card I need to show him my ID?? Makes no sense but I wasn’t going to make a fuss about it, so i paused to think, and he looks at me and mentions that I can use the card that was used, I insert the card, didn’t work because it was Apple Pay that was used, I go to use Apple Pay, for my phone to say I needed verification to call my bank. I didn’t want to be there anymore so I stated never mind I’m not even going to return this anymore, I’m going to just return the febreze refill. He sees I’m on my phone to pull up the receipt on the mobile app for him to look at me and go with an impatient sour tone, “are you going to show me the receipt???” I stated, “yes I am” with a stern tone as I genuinely was fed up at that point with him making me feel how I did, once I say that and because I’m not directly looking at him, he gives me the dirtiest look, all because I finally said with a stern tone and not with my positive attitude I had in the beginning. After that we went into a small argument after I asked if he really just looked at me like how he did as I didn’t appreciate it when I have been nothing but calm and respectful to this man in every interaction we have. This may seem really tedious & stupid but it’s been such a constant build up with Todd that I still don’t understand how he’s a manager out of all, and if you do not like your job, why are you there? As just because you don’t like your job doesn’t mean you can treat people how he does. He didn’t even care to help me with what I had left that he knew about, he didn’t even ask me how I wanted my refund, and because I didn’t want to make an issue I walked away, tried to hold my emotions in, just for it to all burst out. I asked an employee for Todds name and instead he brought out this super sweet and caring woman named AL who is a manager, she talked to me, heard me out, de-escalated my crying, calmed my nerves, and helped me with my return I was trying to make that Todd didn’t care to help me with all while having a soothing patient attitude. She is the example that should be displayed for everyone to see on how customer service is and how a leader is supposed to be. Kind, helpful, and understanding to a situation. Thank you Al for making up for the experience that I had as you were my Angel I needed in that moment of emotions I was feeling.

I love the convenience of ordering online and picking up in store. The associates are great and Todd at customer service is the best! He is always very friendly and helpful when we are there.

By far the worst Target I have everrrrr ever encountered in my entire colored life!! These people are unprofessional and treated me badly because of color of my skin. Their system is corrupted and disorderly handled. I ordered 3 items online which was for drive up pick up once I arrived my items was not ready. I went into the store and they wouldn’t give me my items told me I had to wait and then on top of everything they couldn’t even have the decency to give me a real estimated time on my order.

Overall nice store, went to make a return and a man named todd has a disgusting personality that will remind me to go to millennia for the future. Don’t know how he works for target with how he treats customers. Hopefully something gets done with his Walmart energy.

Love this Target!  It’s a very orderly and clean store with courteous employees.  It is also the perfect Target store to visit in rainy weather because the parking garage keeps you out of the weather.

Store has a whole lot of items with few options and brands. You can find just about anything you need for your home here but not many kinds of those things. Store is neat and clean for the most part. The produce and meats are not what i would call fresh but they are passable. Staff is not overly friendly, place wants to be a publix and has publix prices just falls short.

Went twice, came home and started rto put the food up and noticed that  most of the meat was out of date. Okay once maybe, but twice? Never shopping there again. I shouldn't be the one checking for out of date food!!!

This is a nice target. I enjoyed the cleanliness and helpful associates. The garage made entering and leaving the store easy.

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