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Reviews, get directions and information for TD Bank

TD Bank
"TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J."
Address: 13630 Foulger Square, Dale City, Virginia 22192
Phone: (703) 730-9032
State: VA
City: Dale City
Street Number: 13630 Foulger Square
Zip Code: 22192
categories: automated teller machine (atm), bank


Opening Hours

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 19:00
Saturday: 09:00 - 14:00

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Reviews
My card was recently locked due to a consumer fraud alert and I visited the TD Bank branch to investigate, and got stellar service from Akelia Ellington. She stayed on hold and worked the problem for an hour straight to get it resolved so I could go about my business, so massive kudos to Akelia for her dedication!
Bad service Don’t even bank with them they are racist and will ignore and atm never works doesn’t even deserve a 1 star
Absolutely terrible. I wait an hour and ended up leaving because they helped two other people who came after me before they helped me. Absolutely inconsiderate and rediculously slow and understaffed.
Worst worst worst worst bank. If you want people who hate you to take care of you money then bank here.
Store manager working as a teller rather than assisting with higher priority matters. Extremely unprofessional.
Worst TD bank branch . No customer service won’t even listen to customers and will start argueing with you . Ordered checks and at first the employee told me you will not be charged and after checking my account they charged me.
I went to this location on a Saturday to open an account. I usually check reviews of a place before going there. While I stepped in there with the assumption that the experience will be bad because of what I read from others’ reviews, I was surprised to experience the opposite. The employee named Akelia who helped me with opening the account assisted me from the beginning till the end. She even waited patiently as I was downloading the td bank app from the App Store and then helped me with configuring the username and password. I was certainly satisfied with their customer service.
Don’t come here. They called the cops on me and told them that I might of stolen the check, they refused to cash it just because I wrote my name on it. At the end they not doing their job
This branch doesn't even rate one star- the customer service is nonexistent and the employees behavior is egregious to say the least. I waited an hour for a simple service that took all of two minutes to accomplish, while other employees pretended to be busy with other work. even so the young guy who helped me was very pleasant. But later in the week I visited the branch and waited for 5 minutes for a teller to appear. It was no big deal, but as the teller was processing my check he proceeded to mock my last name and roll his eyes to the new employee he was training. He didnt think I could hear but I did. I mean seriously, what is he? Twelve?? I have noticed that over the past few years the the Customer service at TD bank in general has declined. I'm closing my accounts- they obviously don't want my cash.
I have to be completely honest with you. This bank is amazing. I may not go on a regular where they will remember my name but when j do go they are constantly asking me if I need any assistance and that's not only if I ask for help when I walk up to the counter or when I just go to the door to take money out. They are very helpful and have wonderful costumer service. I will continue to bank with them. I love TD Bank and it's my very own account and my first time banking with them. They are very considerate of your concerns and problems that you may have. I recommend this bank to anyone.
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