We provide professional IT service and solutions while eliminating computer downtime. We put our customers first. All our work is guaranteed.
At Tera Technology, we put our customers first. Our mission is to provide professional IT solutions to help your organization be more effective. We provide both off- and on-site service, and we’re dedicated to eliminating computer downtime. All our work is guaranteed.
Our employees are Microsoft certified and have a wide range of experience with industry-specific software. We take pride in our “out-of-the-box” solutions.
MANAGED SERVICES
We help maximize the performance of your technology—with a guaranteed level of service—while controlling costs. Our goal is to detect situations and fix them before they become problems. Services include:
- Remote monitoring to ensure maximum performance
- Site survey to ensure you have the appropriate antivirus software, antispyware, firewalls, backup solutions, and infrastructure
- Technical support through a prearranged number of hours
- Reporting of hardware and software inventory, network usage, and more
- Network audits to uncover ways to reduce costly downtime and improve performance
- 24/7 help desk
BACKUP AND DISASTER RECOVERY (BRD)
We provide a cost-effective, secure daily backup and restore service to keep pace with your growing business. We also offer cloud-based backups solutions as well as a business continuity option when you need a high degree of uptime. Our BDR services are provided at a predictable, cost-effective monthly fee.
SERVER HOSTING
You can reap the rewards of a high tech, co-location—at a reasonable fee. Benefits include:
- Security and data protection
- Maximum availability for your business processes
- Around-the-clock access to our IT experts
WEBSITE DEVELOPMENT
Your website should make a great first impression. Allow us to help you with the design and deployment of your website, as well as any updates as needed.
Call us today! We look forward to improving your technology.
328 New Road
Elsmere, DE 19805
302.994.0500
32 Delsea Drive
Glassboro, NJ 08028
856.889.9250
Emergency line:
302.299.3056
[email protected]
Tera Technology Group is committed to providing the highest-caliber customer service, customized advice, reliable long-term solutions, system security, and support services to small and mid-size companies across various industries. We consistently strive to meet and exceed our clients’ expectations by maintaining the highest standards of excellence in the services we provide. We pride ourselves in our ability to work together with our clients as IT partners to deliver the very best consulting, technology, and outsourcing services.
Our cutting-edge, full-service IT outsourcing solutions and comprehensive technology services include network integration, technology assessments, help-desk service and support, remote access, data protection, server installation and support, full network support and maintenance, corporate email and web-hosting services, SPAM/virus filtering, database management, and network security monitoring. In addition, we provide high-end advisory services such as disaster recovery and business continuity planning, and business consulting.
By combining service excellence with business technology and industry expertise, Tera Technology Group helps our clients meet their ultimate business goals.
