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Texas Computer Service and Repairs,Copperas Cove

  1. Copperas Cove
  2. Copperas Cove Store

Reviews, get directions and information for Texas Computer Service and Repairs,Copperas Cove

Texas Computer Service and Repairs,Copperas Cove

About

Texas Computer Service and Repair store in Copperas Cove offers all types of repair and service for laptops, desktops, and mobile devices.

Description

Texas Computer Service is a locally owned company based in Killeen, Copperas Cove and Harker Heights, TX. We are in the business of providing consultation, development, installation, and access services for computers, networks, and web sites. We provide onsite or in in-store service coverage for all of central Texas. If you are a business that is in need of an affordable alternative to hiring an IT staff look no further. Texas Computer Service also provides computer maintenance. You get the highest quality support without paying for a benefits package or dealing with sick days. With over 10 years of combined experience in the computer industry and through continued training provided by leading manufacturers, you can be assured that your, Computer Service needs will be a great success.

Address: 604 E Business 190 Ste 112, Copperas Cove 76522
Phone: (254) 200-2600
Parking: Lot
State: TX
City: Copperas Cove
Street Number: 604 E Business 190 Ste 112
Zip Code: 76522
categories: professional service, computer repair service, computer store


Opening Hours

Monday: 09:00 - 18:00
Tuesday: 09:00 - 18:00
Wednesday: 09:00 - 18:00
Thursday: 09:00 - 18:00
Friday: 09:00 - 18:00
Saturday: 10:00 - 16:00

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Reviews
Great business. They take care of all my computer and network needs for both of my businesses. We could not be more pleased. The owner and employees are all extremely knowledgeable and helpful. They provide faster service than any other business I deal with, and they do it for a very fair price. They have been able to quickly diagnose and fix problems for my father's office when other companies could not. The owner is extremely honest and is great at communicating the issue and what is needed. 5 stars because there is a not an option for 6.
I brought my laptop in because a screen I replaced was lighting up but showing no picture. I took it here to have someone more experienced than I troubleshoot. I walked in on a Friday and was assured I'd have it looked at almost immediately. He had one desktop on the counter that he needed to get to first. I work in the oilfield so my schedule is hectic and I'm gone for weeks at a time. 2 weeks went by and I heard nothing so I dropped in. When I did and asked about it he told me that the screen wasn't working and that he would need to order a new one. I explained the screen was new. He said "oh" and that he didn't know that and it wasn't in the notes even though it was him that I first spoke to. He told me he'd take another look and call me. This got crazy at work I was out of state for 6 weeks. During this time I got no calls or updates. When I came back I dropped in and he told me he believed the screen all together was faulty. I asked to have my broken computer back. He didn't charge me thank god but when I got my laptop back my charger was missing. He looked for 20 minutes called someone else asking about it noone knew where it was. Told me he'd continue looking and call me when it was found. Work happened and I was gone for 2 more weeks. No calls, nothing. I dropped in asked about my charger and it was like they had no clue about it. Wasted my time another half hour and found nothing. It has now been another 6 weeks and STILL NO CHARGER AND NO CALL. I'll cut my loses. Very unprofessional, I would seek other businesses before heading this way. Sorry bud I hate that this had to be done but it is what it is.
I brought my computer here awhile back. They were unable to resolve the issue. I got my computer back with dust and debris behind the screen. I should have called them about that but I just didn't want to deal with it anymore. I also had to speak to managenent to get my refund. They were trying to make me pay for a part that didn't work. It was overall an unpleasant experience. I have since moved and decided to take my computer to another business. Upon removing the screen, there was more damage than I thought. There were bent prongs, disconnected wires and missing screws. I personally wouldn't recommend trusting these people with your devices.
terrible service.. took my pc in for diagnostic and hard drive swap it took them over a week to swap hard drives and nobody called me when it was completed, i called them to see what’s taking so long and the guy told me it was finished days ago and had no idea why nobody has reached out to me yet. when i pick up my pc they didn’t even run the diagnostic which was the main reason i brought it to them, complete waste of time and money try to find some where else.
Prices are unbeatable compared to any other computer repair places from Cove to Belton. They were a little slow diagnosing my laptop, but it is completely understandable with covid and remote learning starting back up. When I picked up my laptop, the tech had forgotten to put in the authorization code for the software. I took it back the next morning and the gentleman inside immediately paused his other repair and fixed my issue! I'll be bringing my second laptop here for repairs next and they definitely have my business in the future.
I'm sorry guys avoiding this computer store. Can't sell a hard drive without windows? Can't sell me a used hard drive? Oh you can but I have to wait while you wipe it. Fine do it. It will take too long you might have to come back tomorrow? I said no thank. Oh can you replace the digitizer on my HP Envi 17.3? Entire display? Well we would have to replace the whole display. OK how long? No idea. You won't be seeing me tomorrow.
Copperas Cove Computer is the very epitome of excellence, integrity, and great customer service. They have been an anchor business since i came here in 1998. They were able to diagnose the mysterious symptoms of my computer with speed and accuracy. My only regret is that i didn't use there services more!
Well, first time, was great, second time, omg! I asked to get a computer updated, and guy instead of checking what kind of memory the computer needed, he ordered memory blindly... Of course, when it came in, it didn't fit cause the mother board is old, and now, if i want to have a working computer, I'd need to buy another mother board... Needless to say, is highly unprofessional and frankly amateurish... Won't go back
Brought in a custom desktop PC to replace damaged power supply and verify that there was no damage to other components. Verified during free diagnostic, no damage to other components. When they replaced the power supply, the 2TB hard drive failed. Hard drives can fail on their own, but the balance of probability when a technician is working inside the case speaks to human error. Their solution to the problem was to install and image a 1TB and call it good. They refused to take ownership for the failure and insisted that the refurbished replacement drive they installed was all they would do without additional payment. To make matters worse, the drive they installed gave a "Windows detected a hard disk problem" fault within an hour of bringing it home. So they replaced the part they likely damaged with a faulty part. This company is demonstrably incompetent, negligent, and averse to responsibility and I cannot caution a would-be customer enough. Do not solicit their service.
Such amazing and friendly service, best experience I've had in a computer store around copperas cove. They actually took care of my computer with quick and efficient service. I had no idea what was wrong with my computer and the other stores around cove weren't able to tell me either. Took it here and they worked their magic. This is the place to be for any of your computer service needs. Any other store will just leave you empty handed and broke. Five star service rating, amazing.
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