Reviews
Mrs. Sheena Henderson is an excellent therapist. She treated my son who is 14 years old and is on the Spectrum side .During the two years we were with her, she helped my son with his anxiety, sensory, and behavior challenges. Unfortunately we were not able to keep her because we moved to the OC area and our insurance changed.Otherwise we would still be receiving Mrs. Henderson services. Sheena is very professional and caring. Mrs. Henderson also treated my 8 year old daughter for a few months. My daughter was having a difficult time understanding my son's behavior and Sheena offered to work with her very closely, and helped her understand my son's challenges. Our family misses Mrs. Henderson very much. She became more than a therapist, she became part of our family. If you need a loving, professional and caring person like Mrs. Henderson please do not hesitate to reach out to to her.
Well my issue with this place is that Vivian Rodriguez the “clinical director “ saw my daughter for therapy and failed to report things that my daughter brought up to her, I hope she knows that now that she is doing therapy she is a mandated reporter. She also refused to return the call to my 730 evaluator and I just found out she is seeing my other daughter. When I tried to talked to her and left a message of course no response. I would encourage everyone that tries to bring their kids here to do their research because this place seems like they will just tell you what you want to listen instead of helping you.
Amazing facility! Absolutely beautiful! The Avery Centre has a variety of therapists, which means there’s plenty of opportunity to “find your right fit.” I’ve been going to the Avery Centre for a little over 2 years and I am so grateful that I found this place, because it has changed my life for the better! The Avery Centre is simply amazing to say the very least. 10/10 would recommend.
I trusted my son with this place. He saw Sheena Henderson, a child therapist at this facility. Sheena is one of the most disheveled, disorganized and unprofessional people I’ve ever encountered. We had our appt canceled on us 2x without notice... Once bc another client had the same initials as my son ??? and the other was our first appt, that was canceled over insurance I was clear was not a concern for me. Both times we were made to wait in the lobby for first 30, then 20 minutes until I reached out to her to figure out what was going on. They had 5 scheduled appointments together total. In other words, she botched 2 of those 5. Additionally, I was "fortunate" enough to be seen as a patient by this business's owner: Lyndee Venosta. I thought it was going well for a while, especially given her “I will help you” and “we will get through this together” pep talks... But be sure not to "trigger" this woman, as I somehow managed to! That is, if you are a mind reader or can guess what her triggers might be.... Or prepare to be verbally eviscerated, accused of *presumed* falsehoods and excused from your appointment. By far and away *the* most hostile and debasing appointment in my tenure as a therapy patient. When you have to ask your TRAUMA "therapist" to adjust their tone of voice *multiple* times? I lost count after 4—There's a problem. What's funny is- I'm a good person. And a good mom. I have trauma, obviously, but this "therapist" is in the wrong business if she believes treating a trauma patient or *any* patient for that matter with such hostility was or is *ever* ok. And, more importantly? IF SHE CANNOT KEEP HER OWN TRIGGERS IN CHECK. We both left "worse" than when we started 2 months back. Thankfully, we were spared any further waste of time and I am sure what would have been thousands of dollars, when the business owner couldn't even own up to her employee's negligence where, the appointment delays ended up being the least of our problems... and excused me as a patient based off what happened with *my son's* treatment. Via an email. At midnight. Suddenly, I was "out of her scope of expertise"... Fascinating, no? Buyer beware. I would not trust them as far as I could throw them with anyone's mental health. And “buyer” is certainly an appropriate term, as they are only providers for two obscure insurances companies and each appt is $130-$150 cash out of pocket. To Lyndee, the business owner: You sure picked a *great* profession to never have to accept accountability, didn’t you? And with only 7 years experience, no less. I don’t see that advertised much on your site. Opening your own practice was a power play. Not saying it was not an effective one, but you’ve only been open 7 years...? You also shared that I was not the first patient you have had to excuse based off YOUR “triggers”? That is a bit of a choppy track record, imho. But the only thing that’s worse is the experience provided your patients in your moments of absolute selfishness, defensiveness and in your “oops” of cracked-veneered unprofessionalism.... in their moment of need. It is maybe something for others to consider when looking for a SAFE place to land with their mental health. If you want a therapist that will put YOU before “protecting” her own employees’ negligence, a therapist that will keep promises, and last, a therapist that can KEEP HERSELF IN CHECK AGAINST UNSUSPECTING PATIENTS.... This is not the office for you.
Sarah Delgado is a great therapist. Sarah has helped me with coping skills to be able to endure a very difficult time in my life. Thank you Sarah!
Big labels place. Spent $500.00 in two lousy sessions. While just getting their personnel learn from me! You have choices and mental health is very important! Do your homework well before setting. All the best!
JoyceJieyiis thoughtful and helpful, comfortable place to stay too.
