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The Barn Family Shoe Store

  1. West Newton
  2. Kempton Store

Reviews, get directions and information for The Barn Family Shoe Store

The Barn Family Shoe Store
"The Barn Family Shoe Store is an independently owned and operated shoe store serving women, men and children for all of their footwear needs for the past 70 years. We are one of the largest shoe stores in the region offering high quality dress and casual shoes, sandals, boots, hikers and slippers. Find a wide selection of athletic footwear in our Athletic Department. The Barn also features casual apparel for the entire family including shirts, shorts, dresses, rain jackets and swim wear for kids. The Barn has won "The Best Shoe Store in the Region" for over a decade highlighting The Barn's dedication to selecting high quality footwear and sportswear along with outstanding customer service for men, women and kids of all ages."
Address: 25 Kempton Place, West Newton, Massachusetts 02465
Phone: (617) 332-6300
State: MA
City: West Newton
Street Number: 25 Kempton Place
Zip Code: 02465
categories: baby goods/kids goods, sportswear store, footwear store


Opening Hours

Monday: 09:30 - 21:00
Tuesday: 09:30 - 21:00
Wednesday: 09:30 - 21:00
Thursday: 09:30 - 21:00
Friday: 09:30 - 21:00
Saturday: 09:00 - 18:00
Sunday: 12:00 - 17:00

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Reviews
They have a wide selection of 2nd tier brand shoes - no Nike / Adidas / Reebok - but they have timberland, Merrell, sketchers, new balance, teva, keen. Came for adventure sandals with toes - left with pairs for my self and my girl - prices were a little on the expensive side and I think I came at the wrong time of year to get the best selection - but out of all the places around me they had the best selection. Ended up very happy with my purchases.
The best family owned shoes store! We have been buying our shoes from them for years and it never disappoints us. Customer service is top notch, always helpful. Will continue to use this as our go-to place for high quality and reliable service and shoes. Highly recommend!
Not a wide selection of large sizes. Also, Danny was harsh and disrespectful. After knowing I had a physical therapist he gestured towards my bad foot, kicking it, and then denied it. He probably did not intend to kick it, but he did. He was just so off-putting and condescending that I will never shop there again after I found out he is the owner.
I just left the store, and it was such an unpleasant experience. The only staff member who was even remotely kind and listened to what I needed was Luke. Two other men one of which was barely college aged were rude, impatient, and barely let me talk. The staff need a serious attitude check, otherwise they will drive out all their customers, and it won’t be because of the shoes.
About two weeks ago I was getting my car cleaned so I went for a walk in newtonville while I waited. I found myself in the Barn just looking around- I wasn’t there 5 minutes when I noticed an employee was following me. I kept walking around the store and said person kept moving where I moved to each time so I decided to make eye contact and they couldn’t look away fast enough. So they definitely confirmed my suspicions that I was being followed in the store. Maybe newtonville doesn’t get many brown shoppers in this store but this was uncalled for! And they didn’t try disguising it either
The best place to go for good quality shoes and amazing, supportive staff! I’ve only bought my shoes from here for the past few years and recommend it to everyone. They have a great variety of shoes that are all high-quality. The staff is very knowledgeable about the shoes and they are more interested in getting you in a good pair of shoes than making tons of money. Go check out the barn!
A great store with great staff! Helpful without being buggy. Great selection that isn't overwhelming. A great choice for your shoe shopping!
I bought a nice, EXPENSIVE pair of Timberland boots about 3 months ago. For some strange reason after only two months, one of the work boots, had a leak of some sort, and my foot was getting soaking wet. Well I called and spoke with Brendan , I explained the whole situation, brought in the boots in the box and I was allowed to swap them out for a different pair of Timberland boots. Brendan went above and beyond to help me not only swap the boots out, but actually took the time, and he found something that would better suit my needs. AWESOME customer service!! 5 stars all day long for me!!!! Highly recommend the Barn!
A store should stand behind the products they sell. I spent $160.00 at this store two weeks ago buying back to school shoes for my kids. My daughter wore her new tennis shoes three times and the stitching holding the velcro tab on the shoe began to rip. When I took it back and asked for an exchange she said I could choose from the clearance section because the shoes were marked as final sale. While it's true that this pair was a clearance item, the clearance selection today had only 2 pairs of shoes in my daughter's size and they were boy shoes. The result is that I'll have to go purchase some new shoes for my daughter somewhere else. I have never written a negative review before, but the woman who refused to remedy the obvious product defect was not apologetic, helpful, or understanding.
Many shoes products for all families. Good services with competitive prices. Strategic location with many parking lots. Recommended.
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