The Door Store

We spent several thousand dollars on stain grade pine doors, jambs and trim from the door store for our new home. The doors arrived and were zebra striped and U.G.L.Y! Definitely not stain grade. The panels on the doors were evidently pieces glued together and much of the glue remained on the door and wouldn’t stain. The rest of the door was splotchy and looked horrible. Staining was attempted by a professional painter. The door store rep offered partial credit on the doors but not the jambs. But only if we purchased more expensive doors. Rather than give the door store any more of our money, we chose to just paint them, which was never our plan. Then, some of the trim had some kind of coating on it and would not take stain at all. We took it back and did receive a refund for it. On one of our 8” cased openings, they glued an extra piece onto a 6” jamb and the result was horrendous. In this case, we decided to just buy the 8” somewhere else, adding to the cost of the project. I would not recommend this place at all. I think we were cheated and given subpar material. I would give 0 stars if I could.

Mark is very knowledgeable, works hard for the customer from the point of quoting the items to delivery. If your looking for a place where a customer cares and knows the product and will do you right Go to the Door store.

Wanted to buy a full opening storm door. I did not care what brand but I wanted the best/cheapest price I could find. I called The Door Store and the guy told me the only way he could help me was to pick out a brand on their website. He REFUSED to help me.

We purchased windows and doors from Mark.He was very helpful getting us what we needed.The quality of both met our expectations.We had their installers put everything in for us and could not be happier,everything was above and beyond our expectations great people to deal with thanks

We purchased 6 panel stain grade interior doors and we love them great quality and will definitely purchase more when we finish our addition

I'm very disappointed to have to write this review but others should be aware. I purchased doors and had them installed using one of DS installers. One door was wrong and had to be reordered. Now a couple of months later hardware fell off a sliding closet door causing the door to come off the track. I wasn't able to get it back on so I went to the DS and got lucky because the installer was there. I asked him to come fix it and said I would pay. He declined and said he would come over and fix it. He never did and I believe he had no intention of fixing it at the time he promised. I spent a lot of money on installation and don't think it's unreasonable to expect the job done right. I won't buy from them when I need basement doors soon.

Quality products. Outstanding staff.

Great service and prices. Will be doing a lot of business with this store. Also has windows, trim, siding and more.

Grate place, good people, and they can hook you up with good installers. All you need in a door store

Helpful and friendly, helped us find hard to get items