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Reviews, get directions and information for The Dowd Agencies

The Dowd Agencies

About

Holyoke - Hadley- Southampton-Indian Orchard - Ludlow

413-538-7444 or 800-542-0131

Description

The Dowd Agencies has been helping people and businesses in Western Massachusetts with their personal insurance, commercial insurance, and financial-planning needs for over a century. As an independent agency, we maintain strong relationships with many A-rated insurance carriers. This enables us to negotiate on your behalf the best possible insurance protection at a fair price. We also offer professional advice to help you plan for the future through Dowd Financial Services LLC, a full-service financial and employee-benefits division of The Dowd Agencies.

As a Dowd customer, you will be well cared for. We are not a faceless 800 number; we are active members of the communities we serve, with locations including Dowd Insurance in Holyoke, Dumont-Dowd in Southampton, Cray-Dowd in Hadley, and Moskal-Dowd in Indian Orchard. Whichever Western Mass location you choose, you can trust that your team at Dowd will be professional and honest through every step of the insurance process.

Products

Personal, Commercial, Financial and Life Insurance

Address: 14 Bobala Rd, Holyoke (Massachusetts) 01040
Phone: (413) 538-7444
State: MA
City: Holyoke
Street Number: 14 Bobala Rd
Zip Code: 01040
categories: insurance agent, financial service, insurance broker



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Reviews
We have had really good service while switching carriers. Jackie, Mel and Eric were absolute rock stars, everyone we spoke to was really nice. I have to give an extra big shout-out to Jackie. If not for her today I would have had a very big headache on my hands. I called about one thing and she identified an issue I wasn't aware of regarding a payment. Her assistance and advice helped me to resolve the matter quickly. She called me back within minutes and sent the docs needed straight away. We have had many positive experiences over the past two months including excellent recommendations from the staff that has saved us a fair amount of money while actually increasing coverages for things that matter to us. We were already very pleased with the pricing, recommendations and service that Eric and Mel provided, but Jackie's help today has pushed me into "gotta leave that review" territory. Kudos all around to this team!!
Excellent customer service by Eric Martinez! My vehicle was involved in a hit and run overnight. Eric walked me through the process and advised me that I could file my claim through the company's mobile app, which I downloaded. I was able to communicate with the claim adjuster and monitor the entire process in real time. Any inquiries I've had, Eric has availed himself in a professional manner. He is helpful and responsive. I recommend!
Dave Hess and Rachel Lemon made the process seamless and easy. We also received a very competitive quote. I recommend them highly.
I called the Dowd Insurance Agency Monday morning about transferring plates on a vehicle of ours. We had an appointment early Tuesday. I was xtremely happy to hear our transfer was completed on Tuesday afternoon!! Every one there was very helpful, especially our agent Lisa Fox. We've had her forever and she is still as wonderful as when we first met. Thank you all very much.
Marlene has been wonderful helping me and my fiancé navigate complicated insurance details. I highly recommend her and the Dowd agency!
They are always available to help you with any questions. Emails and phone calls are returned promptly. They offer registry services in house. They strive to make your experience with the insurance a good one. Wonderful customer service.
Since moving to Mass from Louisiana I was referred to Dowd by my family. Jackie is my agent and is so extremely helpful and understanding. She contacts me if there are any issues with my policies and is so patient with me and all of my questions. When a policy was not added to my escrow account at my closing, she walked me through the steps I needed to do to prevent that policy from being cancelled. Thank you for your help, Jackie!!
Carol Bliss provides excellent customer service. I had a great experience working with her. She made it easy comparing policies and giving me my best option.
Adam was the best to work with! He made obtaining homeowners insurance extremely smooth. Even afterwards when I needed to add a piece of jewelry to the policy, he was responsive and got it done within a day. Highly recommend!
My experience has been extremely positive all around thanks to Adam Laroche. He is super knowledgeable, organized, proactive, and friendly. I knew from day one nothing would slip through the cracks. Adam keeps track of everything, sends me gentle reminders, and does everything he can to get you the best premiums possible. I wouldn’t use anyone else for homeowners or auto!
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