The HairXchange

customer service was good. hair wasn't all that great for the price I paid. sheds, tangled its the type of hair you gotta comb every 20 minutes, curls did hold up for a couple days which was good. besides it being those things the hair was soft and fluffy at first.

I’ve been buying hair from the hair exchange for about 6 years. Love the hair, the quality, I have wigs I bought from them 4-5 years ago that are still in great condition. I recommend them to everyone I know.

Really bad quality. Hair feels almost synthetic. Hold a curls nice ig and the length is good but hair doesn’t straighten out looks puffy. Was really excited to use as hair vendor. Tangles bad

I frequently buy hair and make my own wigs, so I know how to spot good quality early, and while I still need to see how this hair holds up, I washed the bundles and closure and there was absolutely no smell or color that came out of the hair. I will wait to see how the hair holds up but I would recommend this place off of the customer service alone!

I’ve bought two wigs from them and they both were amazing! One was a 40 inch body wave and the other was a copper Kurly in 22 inches and they both were extremely soft and very versatile. I received so many compliments!

Do not buy this hair! I purchased the Indian loose wave and the bundles are thick at the top and then gets very thin at bottom. The hair looks nappy and doesn’t hold curls. The hair sheds a lot also. I will never buy hair again.

I purchased an 18, 20 and 22 inch raw Indian bundles. I was given a choice between that and Brazilian. The Indian looked better, so I purchased it for $200. I get sew ins quite frequently over the past 10 years, however my hair stylist and supplier retired, so I took a chance with this company and I am highly offended!!!! Although, the presentation was great, look, touch by owner, I couldn’t touch it, the quality is very poor! It sheds, it tangles and mats! The first week was fine, wrapped it every night, and it looked alright. But going into week two, it has been HELL!!!! I pride myself in taking care of sew ins, but this hair is unmanageable. It’s unfortunate that it is advertised as Indian, but clearly is NOT!!! I agree with the other comments, that it must be synthetic, processed! I’m looking for authentic, it’s sad when I can’t trust the over saturated hair suppliers. *Update With Receipts* I am just telling my truth! So I am a truthful customer! I work nights, so I was up working, upset with my hair and took the time to write! Which is my right! If a refund was possible, calling you would had been the first thing. I understand that most Hair purchases have that as a condition. I never said it was indeed synthetic, I said it must be, but it is NOT Indian for sure! I attached pictures of my receipt! I came to your store on the date of the receipt. I had braids and kept hair in original packaging until I got my sew in on August 21. So, that’s my Record! And your attempt to discredit me is invalid, so that should make others question your honesty. My grandma was a beautician for over 50 years, Carrie Lovelace, I take very good care of my natural hair and sew ins so that’s not true, that I failed to upkeep, “Indian” hair that was in my hair for less than two weeks! That picture is indeed hair from THE HAIR XCHANGE!!! Congrats on the temporary success, but fortunately, unlike your customers I and would encourage others to not shop here!!!

Friendly staff. I was a pre COVID shopper and you could touch hair etc. unfortunately, I have purchased hair from here about 6 times and have never been happy with the quality. My hair was purchased a little over a week ago and is stiff, shedding and not top quality I paid more in hopes to get the better hair and I can’t run my hair through my hair without tangles. I washed my hair before going to the stylist and allowed it to air dry for a week. I am sad and have to say this was my last time shopping here.Support my own is huge but my expectations were not met.

I Love my Brazilian Extension. They are so full and soft. I love the hairxchange

I ABSOLUTELY LOVEEEEEEEE THEM!!! The tape ins are soft,,, the bundles and frontal are fulllll !! I love themmm !!! HIGHLY RECOMMENDED !!!