Reviews
I am ecstatic today. I have a plumbing issue that I had no clue of what to do. The first person I interacted with was Ms Brittany. I explained what I needed to do and needed someone that could tell me exactly what I needed. That’s where Mr George comes in. He was in the middle of a project and dropped everything to help me. He patiently explained what I needed to do. I am singing their praises right now. Home Depot please acknowledge these two hard working people.
Home Depot almost always has what we need for the house and yard. Friendly and helpful employees and I enjoy shopping there. Definitely the place to go when you need lumber in our area.
Poorly stocked, pipe threading machine broke when asked when will it be fixed was told it had been broke for a while and to go to another store. Went to customer service asked to speak to a manager was told Brittany was coming who after 10 minutes didn't show. It islike going to acharity
Home Depot has horrible customer service and their delivery department is TRASH‼ My mother purchased a refrigerator on May 3 in Zachary,LA and it’s been hell on earth to get it delivered. The Store in Zachary failed to provide any type of Customer Service in regards to the Delivery. Apparently the Deliveries are Outsourced. The First issue was changing the Delivery address, NO ONE AT HOME DEPOT INCLUDING THE CORPORATE OFFICE COULD PROVIDE ASSISTANCE WITH THE CORRECT ADDRESS. The DELIVERY WAS RESCHEDULED AND WHEN THE REFRIGERATOR WAS DELIVERED, IT WAS MISSING A CORD SO MY DELIVERY HAD TO BE RESCHEDULED. The Store in Zachary Didn’t Answer the Phone and When They Did, THEY QUICKLY PUT ME ON HOLD. AS A MATTER OF FACT IM CURRENTLY ON HOLD WITH THEIR CORPORATE OFFICE. I AM AT THE POINT WHERE I WANT TO RETURN THE REFRIGERATOR AND NEVER BUY ANYTHING FROM HOME DEPOT AGAIN.
Absolutely 10/10 would recommend. The bathrooms are Absolutely beautiful and extremely clean. I stopped by on my way out of town after visiting the local popeyes because there was going to be a fire sale in the porcelain isle, if ya know what I mean. And I couldn't help but notice all of the wonderful home decor and amazing deals on appliances. I would definitely recommend this establishment to any of my friends, IBS or not.
Always have good help getting what I need and help putting it in the truck.
At least we had some good helpers but this place is poorly run. Out of simple things. Also only 1 handicapped scooter which was being used by someone driving around the parking lot the other one didn't work.
In Zachary this is a very interesting place to go to look even if you don’t want to buy anything. Just a good place to go for a piece of mind.
Made my wife's day yesterday! We had ordered a flocked tree on Black Friday from Home Depot online. That is all my wife wanted this year for Christmas, a white flocked Christmas tree. When we received the tree, 2 out of the 3 sections of lights did not work! She was so upset and had to travel to 3 different stores just to get an exchange. When the management team over at this store swapped out the display tree that was the last and only flocked tree left in the store, that made her day. To top it off, we also got a discount for all of the trouble! Thank you all so much!
This is supposed to be new. And 2 ft long. This was picked from stock for a store pickup order. Is it that hard? Really
