The Home Depot

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About

To contact Customer Service please call (866)466-3337, then press option 7.

Description

The Mahwah Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Mahwah, NJ residents. Let us help with your project today!

"The Mahwah Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Mahwah, NJ residents. Let us help with your project today!!"

Address: 465 State Highway 17, Mahwah 07430

Phone: (201) 818-9754

Website

State: NJ

City: Mahwah

Street Number: 465 State Highway 17

Zip Code: 07430

categories: chemical company, hardware store, commercial & industrial equipment supplier

Opening Hours

Monday: 06:00 - 22:00
Tuesday: 06:00 - 22:00
Wednesday: 06:00 - 22:00
Thursday: 06:00 - 22:00
Friday: 06:00 - 22:00
Saturday: 06:00 - 22:00

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Reviews

I am in a middle of my kitchen renovation and couldn’t have asked for a better kitchen designer than Pam Home Depot Mahwah NJ. She spent many hours helping with my project, patiently going over every little detail with me, making sure I was happy with the outcome. Pam is a true professional and it was a pleasure to work with her. Thank you Pam!!!

I’ve been going to Home Depot for about 30 years now and have never had a bad experience.  The staff is friendly and when I have a question they either know the answer or direct me to someone who does. Prices are fair as well and if you need help getting stuff into your car they are glad to oblige.

Horrible service. Came in to pick up an online order and a man named Tim in a regular t-shirt and pants, who looked like he would rather be anywhere else but there, nonchalantly took my husband and I to the outside vestibule to get my items. He then proceeded to find one box, gave it to us, closed the doors and started to walk away. My husband had the gut feeling to check the box to make sure all the items were there; they were not.  The man came back and "looked" more without any shred of scrutiny. A woman named Claudia then came over to help but also did not see any of the missing items. Tim told us to come back to the register and was about to issue a refund. I expressed my frustration so he went back to look again.  Claudia then straight up lied to us and said they receive the items in one package so if the other items aren't there then it is Home Depot's fault and I would have to call them directly. I asked if they kept a logbook of received orders to which she replied they do and they have my order number but obviously not the other items. She said she would give a refund for the missing items. I asked what was going to occur to reconcile not actually having the items today as promised--would she call to make another order for me--she said she would not because the order was made online through Home Depot. She said the refund was all she could do and that Home Depot messed up.  Then Tim came back and said he found the missing items. I told Claudia her story was a lie and walked out with my items in four separate boxes.  No apologies from either member. Claudia didn't even know Tim's name because "he is new". What a laughable customer service.

I like this place Mahwa, Ramsay Town.  It's been about 4 years since I came here, and everyone is kind and polite.  Today, for the first time, I felt unfriendly here, where I go every week.  I bought the lumber, but I didn't know the size of the lumber.  But I needed it, and the lumber didn't have a price tag. The clerk asked me to double check and take pictures, so I checked again and there was no price tag.  I called another employee and this employee also asked me to take a picture of the price tag.  How can I ask you to take a picture without a price tag... They didn't even check and asked me to take a picture, and then they asked me the size of the wood.  In a bad mood, he said he would not buy lumber without a price tag.  Two young men and women were giggling behind me asking why I was buying lumber I didn't even know the size of. I have no desire to come here again... They ruined the middle of the day...

Want to say Rita and Lyndsay are excellent hardworking employees!!!  Helped me so much purchasing an arbivitae at 7am this am.  Been in sales retail all facets went to FIT for buying and merchandising.  Learned long time ago customer is #1.  Apparently they did too.  Excellent experience!  Thank you!

Great selection, the store is very clean and organized. I asked several staff members questions to see just how they'd react and they were all helpful. Even those who were already busy were polite and pointed me in the right direction. The gardening section was clean and still had trees so chose from for the last minute shoppers, the Christmas isle also had plenty of decorations available.

Very helpful staff and a wide selection of everything construction related. The employees seem to go above and beyond for you. They’re a great store that’s being run very well.

Hate Home Depot anymore. Only go if I can’t find something at Home Hardware and don’t want to drive to Lowe’s either in Paterson or Paramus. Stores are typically messy and not stocked well compared to years ago.

so far my favorite Home Depot store in Bergen County, NJ. Vast amount of product selections, lesser foot traffic in store., plenty of extra parking space, and its own truck/van rental facility!

I've been waiting for 15 minutes to cut a piece of wood. At least 5 employees walk by me. It was announced by intercom I am waiting but, as usual in Home Depot, employees are not there when you need them.

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