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The Home Depot

  1. Petoskey
  2. Bear Hardware Store

Reviews, get directions and information for The Home Depot

The Home Depot

About

To contact Customer Service please call (866)466-3337, then press option 7.

Description

The Bear Creek Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Petoskey, MI residents. Let us help with your project today!



"The Bear Creek Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Petoskey, MI residents. Let us help with your project today!!"
Address: 1700 Anderson Rd, Petoskey 49770
Phone: +12314395300
State: MI
City: Petoskey
Street Number: 1700 Anderson Rd
Zip Code: 49770
categories: chemical company, commercial & industrial equipment supplier, business supply service, appliances, carpet & flooring store, garden center, building material store, hardware store


Opening Hours

Monday: 06:00 - 21:00
Tuesday: 06:00 - 21:00
Wednesday: 06:00 - 21:00
Thursday: 06:00 - 21:00
Friday: 06:00 - 22:00
Saturday: 06:00 - 21:00
Sunday: 08:00 - 20:00


related searches: Lowe's Petoskey, Home Depot Gaylord, Lowe's Cheboygan, MI, Meijer Petoskey, Home Depot 2755, Walmart Petoskey, Harbor Freight Petoskey, Ace Hardware Petoskey
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Reviews
I really don't like these stores. The blue ones either. Today i got a drain for my sink. I got one of the nicer ones about 40 bucks. Got home opened it up only to find someone had replaced it with a cheap Kohler one that wouldn't even fit my sink. Box looked completely new, but it wasn't even the same brand. The associates never know what they are talking about and always try to send me home with the wrong parts/sizes.
The Home Depot is my go to place. We did most all the cabinets, carpet, Appliances, toilets, tile, flooring, gutters, garage doors, front door, ceiling fans, light fixtures, etc. on a new house. Home Depot had quality products at competitive prices. The kitchen and flooring people do a great job. Home Depot has met or exceeded my expectations for products, price, availability, service in most every purchase. I can say that in 16 years and many many purchases they have only let me down once. That was on our new house complete carpet installation that was done poorly and the installation plan contained many seams and small pieces to save on carpet waste. Sadly the seams were poorly done and repeatedly unraveled when vacuumed. Also the pattern of the carpet made it obvious that it was installed crooked to the room. This situation was holding up the ability to occupy our new house and I settled for an adjustment to the purchase price rather than waiting a month for them to rip it all out and do it over. Which they were willing to do. I took the price adjustment as we needed to move in to our new house and had no choice. It turned out to be a bad decision as the seams could not be vacuumed over without pulling yarn and unraveling yards of it. This required a carpet repairman to do a repair/ replace the yarn to hide the seams that had the pulled out yarn This vacuuming damage and repair process has been our SOP with this carpet.
Went to buy paint for the first time and felt silly asking questions. The gentleman at the counter I didn’t catch his name, it was on 8-21in the afternoon was kind, patient and informative and helped me get everything I needed with confidence. The gentleman at check out was very friendly as well.
My Kitchen cabinet order was not good. The cabinets were not there when the Home Depot system said they were wasted trips and when we opened them about 1/2 the cabinets were damaged in the box. Taking it all back and canceling the order. Staff was helpful.
Regarding my carpeting experience... 1 Initial flooring dept floor staff didn't want to help much, was sarcastic, and repeatedly referred me to their website. 2 Attempted to pay for the home measure via phone but after 30 min of "system" problems it would not process the transaction. 3 Paid for the initial in home measure the next day in store but it was not entered/approved by mgt before the evening cut off time, and was thus auto cancelled. Had to go to the store again the following morning to pay in person. 4 The first scheduled appointment and HD employee taking in home measurements couldn't measure it correctly and had to abort the process. 5 The second scheduled appointment a week later with HD employee seemed to measure it correctly. I then reviewed> ordered> paid for the carpet at the store. 6 HD email confirmed that the carpet was shipped with install date forthcoming upon carpet arrival. 7 The contracted HD installer AIS then had questions about the install and required a third in home review to determine if they could install. I'm now caught in a huge time sink over many weeks of delay over a one room carpet install that both HD the real problem & AIS do every day for a living. The above experience and disconnect between the two companies, their systems, employees, and inexperience at HD is why you're better off going to a one stop local shop for your flooring needs. Of course they'll have excuses and apologies, which won't return the hours of wasted time spent attempting to buy carpet. I only hope this serves others not to follow the same path I had to with zero result. *I've since cut my time losses, cancelled my HD order, and will use a local competent seamless carpet seller that can accomplish the task in two/three weeks :
Total lack of accountability. Was supposed to have a freezer delivered today. Never happened "unfortunately we have no control with your online order" "we don't deliver, it's a company that delivers" zero attempt to even sound interested in helping with the issue. I have been aloyal customer for many years, but that is definitely going to change.
I picked up flooring and for some weird reason two different workers were eating behind the counter while helping me and others. They didn’t even try to hide their food. Just kept eating. I’m truly fascinated that two different workers thought this was acceptable. Where is the guest service training? Also, are sweat pants part of the uniform?
Nice store but didn't have what I needed. Very helpful employees.
Helpful Garden GIRL.. Saved ME A Fortune IN SEED, FEED.. SEE THEM NEXT MONTH FOR SURE, AND NOVEMBER 4TH
I always enjoy having a great shopping experience. I am able to pick up the items I need and get back to my project.
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