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Reviews, get directions and information for The Home Depot

The Home Depot

About

To contact Customer Service please call (866)466-3337, then press option 7.

Description

The Ann Arbor Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Ypsilanti, MI residents. Let us help with your project today!



"The Pittsfield Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Pittsfield, MA residents. Let us help with your project today!!"
Address: 3300 Carpenter Rd, Pittsfield, Michigan 48197
Phone: (734) 975-1029
State: MI
City: Pittsfield
Street Number: 3300 Carpenter Rd
Zip Code: 48197
categories: chemical company, appliances, carpet & flooring store, garden center, commercial & industrial equipment supplier, business supply service, building material store, hardware store


Opening Hours

Monday: 06:00 - 22:00
Tuesday: 06:00 - 22:00
Wednesday: 06:00 - 22:00
Thursday: 06:00 - 22:00
Friday: 06:00 - 22:00
Saturday: 06:00 - 22:00
Sunday: 08:00 - 20:00

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Reviews
Paint Staff were rude and acted like they knew more than they do giving poor/ incorrect advice. Then proceeded to argue there product suggestion, to convince an old woman to buy merchandise different from what she wanted/ needed for the job. Afterwords made rude remarks regarding the customer. Employees like this ruin a good businesses main function.
I've had hit and miss moments with the staff here, but Dave in the Paint Department is absolutely awesome! He was very helpful and pleasant throughout my numerous encounters with him. He was equally as knowledgeable on their array of products. I hope next time I need assistance he's around or retired enjoying life!
Home Depot I have purchased many appliances from you. I have a freezer that is parent company Electrolux Frigidaire it has been broken since 2 weeks before Thanksgiving I've been jumping through every single hoop that the Electrolux or A&E have put in front of me very disappointed. Like I said still broken. Head liaison is on that reached out to me I think she's left.. Adding to the horror story Home Depot I asked for help and you're ignoring me #Electrolux is a product you sell do you know that they don't back there warranties they don't care about the customers who are dealing with broken appliances still broken brand new freezer two weeks before Thanksgiving last year. Had an appointment scheduled for today yes took the day off and everything so excited finally getting my freezer fixed. They called and canceled yet again and you want me to buy Electrolux products
It is the year 2023 and this Home Depot location does not have tap to pay as an option to make purchases in store. There is nothing more frustrating than filling a shopping cart for a home improvement job and then having to go home and find a physical bank card because Home Depot does not do Tap to Pay.
The employees here are iffy. Today, when I was making a return, the universe was shining upon me with good luck, and I had a great employee. Cashier Dylan was super friendly, very capable, and the process went very quickly. I couldn't be happier with the transaction. However, unfortunately that is the exception to my experiences here. My last visit I knew exactly what I needed, the price, the website indicated that there were a bunch in stock. I just did not know the location. The website said free delivery price was $124+ tax. I figured bc it was over $100 the delivery was free. I have a minivan, which lacks trunk space, with car seats, the folding down option is a big inconvenience. It would be much easier for delivery, than to hurt myself or break anything. The 2 employees "Greeting" me upon walking in, assured me that the delivery would NOT be free, the website was wrong, it would cost $75 additional dollars! Naturally my cell phone chose the time it took to walk inside to die, at that point I should have just walked out. But I asked if one could help me put it in my van, and he said it wouldn't be an issue, and then I asked where they were please. He directed me to the total opposite end of the store. After hiking back to civilization, finding an employee that was nice enough to direct me to the real location, and then get there, I dragged the bin, and pushed the cart I had to the register. It was a struggle, while many employees just watched me struggle with the behemoth, I did have a nice fellow shopper ask if I needed any help. The employee that said he would help did not look so happy that I found him and called him out on his scenic route to get to where I needed, and that I intended to hold him to that promise to load the trash bin into my van. I was also running late to get my daughter from Pre-K, and it's at least 20 mins to get to her school, after his stunt, which upset me more. He struggled to load this titanic into my van, maybe the website was wrong, maybe it wasn't. But he wouldn't even ask anyone else, like customer service to check. He didn't even know the price of what I was purchasing. I don't enjoy it when employees just assume a customer is a pushover, and will 1 pay the extra money; or 2 just take their word and not check elsewhere. I try not to shop there at all, I go to Buster's Ace Hardware. They're so much better, no shady employees, they take the time to explain something if you need it, and not talk down to you if you're female. Home Depot is exactly the opposite of this, they can learn a valuable lesson from this family owned hardware store.
06-15-2023 at 5pm Bought 85 dollars worth of lumber went to self checkout paid cash machine owed 10.11 machine gave me the .11 but not the 10 dollars got a manager he said next day when they do an audit I'd get the money back had to make a second trip for it and waste my time! DEMAND A CASHIER DO NOT USE SELF CHECKOUT!
Always the go to spot! J.L.Stimpson Home Improvement recommends this professional business.
Came to deliver 5 pallets of straw at 6am. There's a mid aged black guy in receiving, and he was talking to me like I was his employee and refused to open dock door to get unloaded because he was upset he was the only.person in recieving. That's not anybodies fault, but Home Depot!!! FYI, I'm not kissing nobody rear end to be offloaded. This is insane!
I always have a great experience in this store the employees are super helpful! adam in lumber is a real shining star I told him what I wanted to do for my project he helped me find the right wood and cut it perfectly he also gave me a super encouraging boost saying "you got this", and bill in paint is litterally a saint! Super kind so helpful and he really knows his paint which is so hugely helpful, I never felt so validated in my paint experience as I did after talking to him every brand is different so go to bill he knows the know.
I had been shopping at this home Depot for years. Spent thousands of dollars. But today they got to me. I was looking for special tool. The kid in the tool department had no idea what that tool was. On the way out I picked up some items on sale. They didn't show the right price at the self checkout. The stocky girl at the self checkout, Tabitha, started arguing with me. Didn't want to go across the aisle to see items on sale. So I went back took two photos of the items and brought it to her. That did not convince her so she called that same kid from the department. then he went back checked it out came back and told her the price I was trying to get. All this time 20 min or so she never apologized once, only trying to rationalize her behavior. On the way out I was leaving through a different entrance.I was stopped by another girl who demanded to see the receipt and inside of my bag. Now this is what service means today at home Depot. Now in may23. I got 2 text messages saying store pickup was canceled. Call the store. I did 3 times. No one knows anything. It's a fr...g disaster this store.
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