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The Home Depot

  1. North Charleston
  2. South Charleston Hardware Store
  3. North Charleston Hardware Store

Reviews, get directions and information for The Home Depot

The Home Depot

About

To contact Customer Service please call (866)466-3337, then press option 7.

Description

The Charleston Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Charleston, SC residents. Let us help with your project today!



"The Charleston, SC Home Depot offers top brands, products and services along with convenient pick up in store and curbside pick-up options in Charleston, SC. Find tools, hardware, appliances, lighting, paint, cabinets, flooring and more all in one place. Visit your local Home Depot today!"
Address: 7554 Northwood Blvd, North Charleston 29406
Phone: (843) 569-3773
State: SC
City: North Charleston
Street Number: 7554 Northwood Blvd
Zip Code: 29406
categories: carpet & flooring store, building material store, hardware store


Opening Hours

Monday: 06:00 - 22:00
Tuesday: 06:00 - 22:00
Wednesday: 06:00 - 22:00
Thursday: 06:00 - 22:00
Friday: 06:00 - 22:00
Saturday: 06:00 - 22:00
Sunday: 08:00 - 20:00

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Reviews
I was in the market for a Dewalt 20v mower. I saw the one I wanted on the Home Depot app, and that there was one in stock in West Ashley. I placed an online order for in store pickup same day, and added the protection plan. I was told I’d receive an email when my order was ready. Two hours later, I received an email saying my mower order was cancelled and no explanation was given. I assumed it was because it was out of stock, but who knows? The employees at West Ashley didn’t bother to let me know. I also got an email to let me know my extended warranty, on the item which I am NOT purchasing anymore, is in the mail. Turns out they only refunded the cost of the mower when they cancelled the order. I immediately called Home Depot customer service and was sent to a texting service, where I can text back and forth with questions about my order. The person I texted said it was out of stock at the West Ashley store, and cancelled the rest of the order as well. They then proceeded to tell me that it was in stock at another store about 45 minutes away in North Charleston. I confirmed by going to the website to make sure. The website says that the North Charleston store has 4 in stock…FOUR! He proceeded to create another order for pickup from the new store, and said it would be ready in 2 hours. I told him that wasn’t acceptable. I shouldn’t have to wait 2 hours because Home Depot employees don’t know how to do inventory correctly. He said he would contact the store and put a rush on it. I thanked him and told him I was on my way to the store. When I arrived 45 minutes later, I was told by that store that they don’t even carry that item anymore. They don’t have it, never will, and proceeded to cancel my order. I get home another 45 minutes later, and see an email that the mower order was cancelled…but again, the warranty is on the way! Another store that can’t do inventory or cancel orders correctly!! HaHaHaHaHaHaHa!!!!!! Seriously, what a joke! I called customer service and the last person I talked to was very helpful and cancelled everything. Funny thing is…I’d given up on Home Depot years ago, because of the lack of customer service in store. I just started going across the street to Lowes. There’s always a Lowes across the street no matter where you are. Plus, I’m a veteran, and the military discount was easier to use at Lowes. Since it had been a while, and this was a simple one item curbside pickup, I thought I’d give Home Depot another try. Never again! Thank you for wasting 4 hours of my life Home Depot! Worst shopping experience ever!
I had a really great experience in the appliances section with a supervisor James Greene this evening. I had a previous appliance order that didn’t work out and had been told by online customer service, prior to coming into the store, that I would be allowed to apply a discount to a new order that had been applied to the previous order. It was late in his shift and not a straightforward situation, yet he still went above and beyond to get everything sorted out to order my new fridge and still get the discount I had been promised. He spent almost an hour with me making sure that everything was worked out before I left the store. I’m really grateful that there are still customer service employees out there who genuinely want to help people and make sure they have an exceptional experience and James was one of those people. Thanks for all of your help!
Was appalled at the lack of customer support in the garden area this past weekend. On Sunday I went and purchased 33 bags of mulch, and understandably asked for help loading the bags into my car. Imagine my shock when the young man who rang me up basically told me no- they were short staffed and he wasn’t going to call anyone yo help me because there was no one to help me. Upon further observation there were multiple workers in the garden area as well as at least 2 workers collecting buggies in the parking lot. We will absolutely stick with Lowe’s strictly for the sake of decent customer service.
I have to say I was pretty surprised at the stuff still stocked on shelves that the "blue" stores consider seasonal. Definitely has a wider selection of choices on various items such as tools, shelving, and storage bins to name a few. Very nice Ryobi section with battery and gas powered items and the accessories. Thank goodness Home Depot realizes that people do use spray paint year round. Full spectrum of colors offered. Precut lumber sizes and wood types have broader size ranges for those with limited tools and/or workspace. Measure twice cut once
Guy in Fasteners was great! Very friendly and knowledgeable. Guy in paint the day prior was not friendly at all, as if I was a bothering him by purchasing 3 different paints. Zero
They had exactly what I needed and I didn't have any problems!!
The associate who helped me, Nancy, was incredible. I could tell she really wanted to help me and did!
Person who helped us was great, found exactly which lawn mower we wanted, quick in and out!
Home Depot was great had the Ryobi 18v deal in stock and lots of them on hand.
Great customer service and great deals. Every week they have SALES on specific items beating Amazon and online price. Wish WALMART had customer service like Home Depot!!!! I would rate this Home Depot #2 out of all the Home Depots in the lowcountry charleston area!!!!!!
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