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The Home Depot

  1. Shrewsbury
  2. Shrewsbury Hardware Store

Reviews, get directions and information for The Home Depot

The Home Depot
"The Shrewsbury, MA Home Depot offers top brands, products and services along with convenient pick up in store and curbside pick-up options in Shrewsbury, MA. Find tools, hardware, appliances, lighting, paint, cabinets, flooring and more all in one place. Visit your local Home Depot today!"
Address: 908 Boston Tpke, Shrewsbury (Massachusetts) 01545
Phone: (508) 845-6017
State: MA
City: Shrewsbury
Street Number: 908 Boston Tpke
Zip Code: 01545
categories: hardware store


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Reviews
Found a beautiful exterior fiber glass door, but it was $5,000 plus installation. The government is paying too little, and town taxes are too high. Well, since i could not afford it, I had to find another solution. Can someone tell me if asking $5,000 for a single door is NORMAL. I thought Home Depot was for people. In the meantime, the old door decided to go green. Paint too glossy! WHY FLAT HUNTER GREEN paint is not available in MA? Ordered flat hunter green online, sic! and flat black at HD. Want to darken it, the store wont do it for me! Waiting for side lite frame kit to arrive, got locks from HD. Looking for a composite trim vinyl siding with J-channel. I am stuck - trying to remove the lock. Cannot find the hidden screws. Need help! Three friends were distracting me during the process of figuring out how to remove the lock, giving advice, really trying hard to derail me : But there was some wisdom in what they said and helped me to solve the problem! Love you guys : Door no longer looks happy but I am much closer to the finish line.
Home Depot is always good. Whichever city we go, it looks and feels same . Loved this one . Wasn’t as crowded and we got quick help. Garden center was good . We got sand , bricks etc and there was a sales personnel there who could help us . Quick billing and good customer service overall. Lots of parking available outside .. Thumbs up.
One star to my latest experience. When I checked up for curbside pick-up, no one showed up. When I came in the store, the customer service guy asked me to drive to the side of the store and someone was going to help me load the car someone could have called me to tell me to do that. When I found the products I had purchased, there was another employee sitting on them on the phone. I suppose he should be there to help clients. He just stood up and walked away, laughing on the phone. No one else to help. Simply the wort service I had with Home Depot. Awful service
We use to deal with the Danvers store where we had an amazing 8 years relationship, and when we moved to worcester we also decided to change the store as well . Poor customer service , delivery doesn’t meet schedule , rude staff , we just got tired of it and moved our business to Lowe’s Westborough . It’s just like our over $1/4M year business was nothing to them
I just went here last week, and these guys have turned the corner on customer service. I've been there in the past; and customer service was no where near the great level it is now. In fact the experience I had was the best I’ve ever got at any Home Depot. I’ve renovated houses for over 40 years, so I’ve been to many Home Depots in my days, so I have the experience and the wounds to prove it. LOL When I called to get some faux wood blinds I was transferred by cheerful person to the curtain department. Natalie in curtains and shades answered the phone. Natalie was also very happy to help me. I told her what I needed, and she let me know that she had them in stock and she would cut the width for me. I asked her if they would cut the length, she explained that they don't, but she reassured me it’s very ez and she’d me video on how to remove the extra slats. The vidoes was very straight forward and ez to follow. I drove down there from Marlborough and met Natalie while she was helping another customer. She explained to the other customer and myself that she has a way to help us both at the same time. We both agreed that would be fine. She was amazing . She had no problem cutting the blinds in 5 minutes, and then she had me watch the video while she helped the other customer. We were both very happy. The checkout was a pleasure too. When I got home; I installed the blinds and it was a perfect fit. Please don’t lose Natalie; she’s a gem for you guys; and kudos to all of you for improving the customer service.
Ahoy mateys, lend me yer ears, For I have a tale to share that'll bring you cheers, Home Depot be the place to plunder, Where you'll find all the treasure to make yer home yonder. From the hull to the crow's nest, They've got everything you need to make your home the best, The staff be knowledgeable, friendly, and fair, They'll help you navigate the store with the utmost care. Tools and hardware, furniture and more, You'll find it all within their shores, The prices be reasonable, you won't walk the plank, And the store be well-organized, no need to walk the plank. So hoist the sails and set a course, For Home Depot be the source, Of all your home improvement needs, Aye, a place that'll make yer heart indeed.
Worst policy regarding scheduling measurement appointment for flooring. They were not able to give specific time of a day. Wasted 1 week finalizing flooring with home depot and now we got to know that on week day I dont know when to be home from my office for the mesurements.
Always our go-to place for any garden, home improvement projects, and particularly this one in Shrewsbury even it’s a bit further. Staff are always helpful except when we came in today. I was asking for some gardening tool to staff member Donna, who reacted with a frowned, disguised look and “I don’t understand what you are talking about.” My husband helped by repeating the term again. Donna skipped me despite the fact that I was standing right there and started assisting him and even went for the extra miles to look up similar products and to check with him on if those are what he’s looking for, leaving me completely on the side. I’m not sure when and what factors the fact that I’m Asian, female? made me invisible to her, but it was clear that I was not counted towards the type of “preferred” customer that she is willing to assist. Very disappointed and be warned.
Our recent experience at The Homedepot wasn't a pleasant one for my wife and I. We were stopping by to pick-up some things from the gardening section and my wife tried to ask one of the employees if they had something in stock to which the employee Donna rudely responded "What?" My wife repeated what she said the the employee responded "I can't understand what you are saying" . I then spoke up restating what my wife said. From that point on the employee intentionally ignored my wife completely and would only talk to me.
Very sad that i have to leave this review. We work hand in hand with home depot and always a delight to be there. Unfortunately Livt who works at the pro desk is very unprofessional and quick to anger. Would not recommend having an issue in front of his as he might brag about his 20 year work experience then not know what trim is.
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