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The Laundry Room

  1. San Diego
  2. El Cajon Laundry

Reviews, get directions and information for The Laundry Room

The Laundry Room
"Come experience convenience and top-notch laundry services at The Laundry Room, your premier laundromat. We are dedicated to providing you with the highest quality laundry service in the San Diego, at affordable prices.Equipped with state-of-the-art washing machines and dryers, our specialized facility ensures impeccable cleanliness . We offer expert laundry services tailored to your needs. Whether you're a busy professional, a student, or a parent juggling a busy schedule, we offer both self-service and fluff and fold options to suit your lifestyle. Our facility is designed for both speed and quality, ensuring your clothes come out fresh and clean, every time Come experience the best in laundry."
Address: 1955 El Cajon Blvd, San Diego 92104
Phone: (619) 795-9588
State: CA
City: San Diego
Street Number: 1955 El Cajon Blvd
Zip Code: 92104
categories: dry cleaner


Opening Hours

Monday: 06:30 - 23:00
Tuesday: 06:30 - 23:00
Wednesday: 06:30 - 23:00
Thursday: 06:30 - 23:00
Friday: 06:30 - 23:00
Saturday: 06:30 - 23:00
Sunday: 06:30 - 23:00


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Reviews
My partner and I were visiting out of town and needed to visit a laundromat. It was conveniently located less than 1 mile away from where we were staying and we could grab lunch and snacks at the stores next to us. We appreciated that they took card at the washing and drying machine. The attendant Germaine was kind, attentive and friendly. I would recommend visiting The Laundry Room.
First laundromat I’ve seen that has a bathroom, you can pay with card, free WiFi and seating one of the best laundromats in town, although they just raised their prices due to inflation.
The place is well located near El Cajon and park. It was large and airy. Lots of machines. The larger machines on the middle area. Smaller ones on the outer side. Drawers on both sides. No signs tell you that smaller load machines $3.75 are on the outer aisles. Machines are easy to use. A big load is $5.75. My wash was done in 30 minutes. The dryers are misleading. It says .50. But that gives you 6 minutes. Typical load would need a lot more. But dryers are big and strong so you can put a lot inside. Free wifi. You can use credit cards. Change machine. And a pay to use toilet.
I have used this facility for 5 years and would have always given it a 5 star rating until last Tuesday. I put my $20 in the change machine and nothing came out. I found the attendant "Toni" and let her know and she said she had to call the owner. Offered to use a badge she had around her neck for payment on machines until I got my $$ back. I loaded 3 big washers and couldn't find her. Other people were using the change machine so I tried my luck at a $5 bill. Again, it wouldn't take my bill. I struggled for minutes straightening the bill and trying to re-insert. Nothing. I tried to find Toni and I couldn't. The office where they can be found if not doing laundry, was dark. No lights on. I found her in the back of the office, in the dark, hiding. She had stood back there and witnessed me struggling with the change machine and never came to help until another lady needed help. She helped her with her bill and walked off. All the dryers on the west end were full of clothes that were done drying and needed to be taken out. A lot of the washers and dryers on the east end were tagged with "Out of order" signs. Not where it is visible. But over the coin insert. You don't realize it's out of order until you go to insert coins. This person saw that I had a disability and watched me struggle with machines and made it a point to hide and not provide good customer service. I've always done my laundry here and look forward to seeing and talking with Roxanne. But after witnessing how low a human being will stoop and watch another suffer and struggle, I take mine a mile down the road now.
I’m really sad to write this review :/ I’ve been putting it off for about a month. I was a customer at TLR since 2015; however, I highly doubt I will be returning : There’s been a change in management and unfortunately the prices have gone WAY up and the service has gone down. I dropped off 72 lbs of laundry, and when I got it back more than half of it was hung. I paid for wash and fold to make my life easier but over the past month I’ve been slowly taking things off the super cheap hangers that could damage my clothes. I was far to discouraged to take ALL pictures of how weird the hanging was, but here are just a few remaining examples. I do not understand why they would fold pants and skirts half way or even all the way and then put them on cheap hangers. I’m also not sure why a football jersey was hung? This was a big pattern with the entire order. As previously mentioned, I only snapped a few photos. When I confronted the staff, they said they weren’t the one who did my order and that at check in they asked if I had any preferences. I never had any issue like this in the past. Previously, they only hung my very fancy dresses or dress shirts etc. It just seemed very weird. Like, very weird judgement calls on what went on hangers. I am very disappointed.
The Laundry Room has been a lifesaver for me. I've been using their fluff and fold service for the past six months and I've never been disappointed. Shuree, in particular, is very diligent and always ensures my laundry is done to perfection. It's refreshing to have such reliable service and I can't recommend them enough!
The Laundry Room has set the bar high with their excellent customer service. Michelle is always goes the extra mile to ensure I'm satisfied. The cleanliness, and friendly staff make this the best laundromat in San Diego.
The self-service option is simple to use, the machines are always clean, and there's ample space to fold your laundry. It would be nice if they had specials, but the new vending machine is nice.
This is a clean and we'll maintained facility. My friend said the prices are a little higher than some of the other laundry mats she visits. But, the have a santizing systems that cleans the washing machines with every use. That's a pretty cool feature. The dryers work well and I didn't see any machines that were out of service. They have an onsite attendant to help if there are any problems. I will definitely use this facility in the future especially for large comforters and or blankets.
With two young children, laundry can be overwhelming. The Laundry Room's fluff and fold service has been a huge help. High-quality service with a personal touch, I couldn't ask for more!
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