The Paisley Pearl is an online boutique that offers stylish and affordable women's clothes (size small up to 3X), jewelry and accessories!
Customer service is my number one priority! I know there are many online boutiques out there, but I hope The Paisley Pearl stands above the rest. I stand firm on small town values and will always go above and beyond for you. I hope your shopping experience is easy and fun...and please feel free to message me anytime if you are looking for something you cannot seem to find!
Return Policy:
Shipping-
The Paisley Pearl ships merchandise to locations within the Continental United States. Orders are shipped within 48 hours of purchase, unless your items states it's a pre-order. Orders are shipped via USPS priority or first class depending on weight and usually arrive between 2-7 business days. The risk of loss and title for all merchandise ordered on this website pass to you when the merchandise is delivered to USPS.
Returns-
Return items MUST be postmarked within 10 days of the original purchase. No refunds will be issued, only store credit. This will be issued via email within 1-2 business days after receiving your return. Merchandise must be in original condition, including original packaging and tags attached. Return shipping and handling is the customer’s responsibility and shipping charges on the original purchase will not be credited back to you. You may return to us via the carrier of your choice, but we recommend obtaining tracking on your package. All SALE merchandise, jewelry and all special orders are Final Sale and cannot be returned. We reserve the right to reject any item returned to us. Any items that appear to have been worn, altered, have had the tags removed or are received by us after the return period will be returned to the customer at the customer’s expense.
Damaged/Defective Items-
Please inspect your order immediately upon receipt. If you believe you have received defective or damaged merchandise, you MUST contact us within 3 days of receipt. No exceptions. If we do not receive notification that you have received a damaged item in 3 days, the return will be rejected for any store credit or refund.
DEFECTIVE/DAMAGED ITEMS PROCESS-
Use your smartphone to take pictures of the defective or damaged area and email the images to [email protected], including the tag in the image showing it is still attached.
Indicate "Damaged" in the subject line.
Include the order #, and product name of the item.
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