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Reviews, get directions and information for The Paper Store

The Paper Store

Description

For over 50 years, The Paper Store has been providing our guests across Northeast with a one-of-a-kind shopping experience where they can discover expressions of sentiment for all of life’s occasions. Celebrating the gift of giving since 1964. Gifts, Social Expressions, Fashion & Fashion Accessories, Bath & Body, Social Stationery & Custom Invitations, Infant Fashion & Specialty Gifts, Home Décor & Tabletop, Educational Toys & Games, Gourmet Foods, Best-Selling Books for all ages, and so much more!



"The Paper Store is the largest family-owned and operated specialty gift business in the Northeast. We offer our guests a unique shopping experience where they can find the perfect on-trend gift for any occasion. Our departments include fashion, jewelry, spa, home décor, stationery, children's & baby gifts, cards/ornaments, sports and more. We offer a wide variety of popular brands like Ivory Ella, Hydro Flask, Hallmark, Natural Life, Vera Bradley, Lilly Pulitzer, Northern Original, and Sugarfina. We're always listening for what's new and important to our customers - and our family of brands continues to grow daily. We are a proud Hallmark Gold Crown partner providing an extensive collection of cards, collectible ornaments, gift wrap & more."
Address: 435 Paradise Rd, Swampscott 01907
Phone: (781) 592-1492
State: MA
City: Swampscott
Street Number: 435 Paradise Rd
Zip Code: 01907
categories: clothing store, gift shop, jewelry & watches store


Opening Hours

Monday: 09:00 - 21:00
Tuesday: 09:00 - 21:00
Wednesday: 09:00 - 21:00
Thursday: 09:00 - 21:00
Friday: 09:00 - 21:00
Saturday: 09:00 - 21:00
Sunday: 10:00 - 18:00

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Reviews
Just like a Hallmark Store. So many cute things. Pocketbooks, caps, the long lost art of stationary, key chains, .........good customer service. A bit expensive for me. Sales are nice. Can't stop at the mall without going in for a look see. Bought some beautiful cards there.
Always one stop shopping for cards, trinkets, shirts and garb for moms and wives. Friendly helpful staff and Covid screens for my protection!!
I don't usually take the time to write negative reviews but this time I'm not just going to write a review but I'll be contacting corporate. I go to the Paper Store on average of 3-5 x a month. I've never had bad experience in the store..quite the opposite. The people that work there are usually friendly enough. On Saturday i went in and there were 2 girls that I'd never seen before so i assume they're new. I didn't get their names but I'll go in tomorrow to get them so i can include them in my letter to corporate. They were both uninterested in their jobs, hadn't a clue what customer service means and as rude as it gets. I won't be going back in as long as they are there. If i don't hear back from the company then i can assume they sanction that type of service. There was an incident but it's too long to write about. As i said at the start of this post i usually only take the time to write good reviews so for me to be this po'd i can assure you, the reader, it was terrible "customer service".
Beautiful store. Tons of selections. A little bit of everything. Friendly staff. A little pricey but quality items and material.
Love the paper store. Very frequent shopper. the beverly location is always helpful and you don’t feel like you are a bother when you have questions but swampscott is closer and not as welcoming/ helpful. I am always able to find gifts for any occasion and at great prices. How ever I am completely shocked that you are unable to return an item clothing and swap it out for the same brand and same size but just another design.
Stephanie holds this store down! She’s amazing and is always going above and beyond for all her customers! She’s helped me with all my shopping every-time I come in! I love the Swampscott Paper Store! Best location hands down!
I've been to several of these stores. The staff, in all of them, are incredibly stuck up. I was in my work clothes I'm a baker and they followed me around as if I was going to steal something. Their items are INCREDIBLY over priced. You can order all the same items on Amazon for a third of the price.
I did not feel welcomed. I was not greeted. I was not assisted at all. Of course the person behind me was with a kind of smile, but I felt as though I did not belong because of my race. Hello, it's 2016! Open up and say hello to a world filled with diversity! All I ask is that you treat everyone with a warm greeting and a kind gesture, rather than what I had to experience. Thank you
Maria is by far the most helpful and pleasant worker. She helped me pick out not only a card for a difficult topic, and listened to my story but suggested the perfect add on! I will be back BECAUSE of her. Thank you SO SO much!
Great variety of last minute gifts, and cards. Overall, if you aren't in a hurry most of the products are cheaper elsewhere or online.
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