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Reviews, get directions and information for THE PARK AT LAKE MAGDALENE

THE PARK AT LAKE MAGDALENE

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Live, Laugh and Relax!



"At Park at Lake Magdalene Apartments & Townhomes, our garden style studio, 1 & 2 bedroom apartments and townhomes were built for you. Residents love coming home to apartment extras like walk-in closets and washer/dryer connections. Your community also includes access to added benefits such as a tennis courts and a swimming pool. Paired with a convenient location in Tampa, Florida, Park at Lake Magdalene Apartments & Townhomes delivers the apartment experience you’ve been waiting for.Our comfortable in-home features and stellar amenity spaces offer the ideal place to rejuvenate or unwind. Whether you love getting out and about or spending time at home, Park at Lake Magdalene Apartments & Townhomes caters to you."
Address: 13401 Park Lake Dr, Tampa 33618
Phone: (813) 961-6641
Parking: Lot
State: FL
City: Tampa
Street Number: 13401 Park Lake Dr
Zip Code: 33618
categories: real estate service, apartment & condo building


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Reviews
I will be moving out of this place once my lease is up. But let me tell you the issues I have had with this place. DO NOT MOVE HERE Cockroaches… enough said here.. Rats… I think that’s enough said as well… Windows had leaks allowing water to run down the walls… took them forever to fix! Air conditioning unit constantly breaking down and causing incredibly high electric bill… took at least 10 trouble calls for them to come up with a permanent fix and over a year of dealing with it. Hot water and regular water constantly being shut off without warning. People constantly doing 30+ mph through parking lot. Making it dangerous for people and kids… Vehicle broken into, becoming very unsafe in this area. Trash always piling up at the collection point to where it is unsanitary. There is “growth” by my bathtub. Dishwasher went out seal and it took two months and two maintenance tickets to finally get it fixed. They also installed lights outside that run off of your power and don’t give you an option to turn them off… but you will pay for those! Did they ask for permission to use my electricity? Nope… They will charge you a trash fee, a amenity fee, a service fee, a mandatory insurance fee, water fee, sewer fee… I wasn’t even in my apartment for two months do to traveling but I still got big utility bills. Oh and if your dog poops and someone complains then you will get a fee for that too! We always pick ours up but people have been getting mad about that! The shower head didn’t work when I moved in, I had to fix that… The sink down stairs doesn’t really drain The toilet fill valve needs replaced. I had a neighbor threaten me… the office did nothing. Neighbors constantly playing loud music to the point it vibrates my walls and pictures fall off the walls. I have complained over twenty times. Parking lot smells like weed because people are continually smoking weed in their cars outside. Lawn care guys will blow excessive dirt all over your vehicle. They absolutely will not answer the office phone when you call… they will ignore you for a solid 30 minutes while you’re waiting in the office. Pool is closed a lot. Laundry machines don’t work half of the time. They are more concerned with outside appearance rather than making the units better… probably to make people assume it’s nicer than it is to a live here. Packages get stolen from door step Maintenance men park in your parking spot instead of out of the way of residents. Office does nothing about this. Neighbors dog barks constantly for hours at a time, office does nothing. Live by the water? Great! Guess what, no fishing, no swimming, no boating/kayaking… guess you just look at it… Ac filters? They make u buy and replace… they don’t clean or maintain anything… they wait until it breaks and then make u wait some more to fix it. One of my photos show how the soffit is rotting and pipes on exterior of buildings are falling off! It’s okay though because it’s in the back so new residents can’t see it. The offices solution to most of your problems is to ignore you until you go away. Recently they made everyone come to the office and give up insurance and registration information for their cars so they can give you a “parking pass” that is not required or stated anywhere in the lease. But they said if I don’t give up my insurance and registration for this pass I will be towed. These people are are slim lords and tyrants. There is much much more that I’m not thinking of right now… hopefully this is enough of my experience to show u that this place isn’t a place to move to! They make sure to collect their rent on time, but if you got an issue… you better wait! During the hurricane they send emails about rent being due… enough said right there…
Would not recommend. Maintenance men should be there for WORK purposes, not to compliment you multiple times in your own apartment and make you uncomfortable and feel unsafe. The trash situation was not a good idea, many residents dropped trash on the road on there way to the dump and often times it would just be left there on the road or the dumpster would overflow. The pool was always dirty. So expensive for how little storage and space you get and the quality of the apartment itself is not worth the cost. Very glad to be moving out of this place. Not sure if this guy is a resident but I would see him walking around the complex and pool area MULTIPLE times a day and even saw him peeing on the side of the building in broad daylight 2 times and taking his shirt off in the middle of the sidewalk for no reason and banging on a door a few apartments down from mine one evening. Never again. Getting in contact with the leasing office was nearly impossible and you would be sent to voicemail almost every time. Never had so many issues with ants at an apartment.
I never got a response from anyone and I’m pretty sure my review got deleted so I’ll try again. If you’re looking for a place to live, do not waste your hard earned money with this property management company, Morgan Properties is an absolute scam. I have never met a group of more unprofessional people in my life. Upon move-in, we didn’t get to see the unit prior to moving in. Had we known we were getting a unit still covered in husky hair and infested with fleas from the previous renters, we would have never signed the lease. The place was in bad condition when we arrived, they tried to make us wait an extra month to move in as if we could just wait around for them to postpone on the AGREED MOVE IN DATE. LOL. On top of that, we filled out our move in inspection sheet, indicating that our carpets were lifted in certain areas, there was a broken window, the vanity light was hanging off the wall and was ready to fall at any given point. The handrail for the stairs was not even remotely secure, completely out of code and unsafe. Luckily I am a person who is capable of not using the handrail all the time but what if it was someone moving into this unit that needed a bit more assistance from the handrail? That person would have had a 99% chance of falling down the stairs because the handrail was not secure! The carpet on the stairs was so loose and wasn’t secured to the treads of the stairs so if you weren’t careful, it would slide out from under you. I still to this day have a massive dent in my shin bone due to these stairs, thanks MORGAN PROPERTIES. The drywall in our master bedroom fell down due to something large, either a raccoon or a cat running around on the rotted out rafters in the attic causing 30+ year old insulation to fall all over my new bed and all of my belongings. They said they would fix it by replacing the entire ceiling, they didn’t. They just put some screw in the drywall that was drooping down, just putting a little band aid on the problem. Great job guys. Listen, I could go on and on by how awful it was from the beginning, but it gets WORSE. That move in inspection sheet we filled out to indicate the flaws and issues we noticed upon moving in? We might as well have never even filled it out. Here’s why: We turned in our move in inspection sheet, and upon moving out, they claimed we never filled out the sheet! They sent us a bill for almost 700 dollars to replace the carpet which was already atrocious, flea infested, and clearly not new. I sent them over my copy of the move in inspection, and they said I filled it out after I had lived there for 2 years and after we had already moved out. UHHH WHAT?! They didn’t even give me the benefit of the doubt that they were the ones who improperly file EVERYONES information, they didn’t even have the decency to admit they lost my move In inspection! So guess who was the one who was practically forced into paying that 700 dollar carpet bill due to their irresponsibility? That’s right, it was me. I am still to this day wanting to hire a lawyer to sue this place. First of all, renters do not pay for normal wear and tear. Second of all, this carpet was already used. And third, a water pipe had burst inside the wall causing the entire bottom floor carpet to become soaked, causing mold and mildew. Oh but that’s my fault? Okay, Morgan properties. The hole that was cut to fix the pipe in the wall by the maintenance guy? That was never fixed. But hey, the carpet we cleaned on a normal basis was our responsibility to pay for when we moved out because you guys want someone else to fund your new flooring. This place needs some serious help, and I’ve heard nothing but bad things across the board for any Morgan properties locations. These people are not in it to provide good service, they just want your money, they will find any way to weasel their way to sucking more money from your pocket. Morgan Properties, if you’re reading this, please do reach out regarding the 700 dollar bill you sent to me. Please, I’d love to have a word or two about that.
This place has no idea how to take care of maintenance issues. Calling to get an AC fix over 8 times in 3 months is unacceptable. And it’s still not fixed. Update, they finally did come after the 11th maintenance request and third trip to the office to try to get someone to fix it. The solution was really simple apparently. All they needed to do was clean the and it took 30 minutes. My AC has been working great ever since. Still only giving two stars because it should not be that difficult. I really don’t have any other complaints about this place just be warned that you may have to work really hard to get you maintenance request fulfilled.
Want to live among trash and risk your health? Look no further! We live in the condominiums BEHIND this dump of a complex and the trash just keeps piling up. It’s been like this since BEFORE Christmas Eve. I’ve tried calling but they never answer, hence the review. This is disgusting.
I am a new resident at Park at Lake Magdalene. I have found kind and competent help through every step..The apartment was very clean and ready for move in. Maintenance has responded promptly to requests for assistance with one issue. Leasing and management personnel have been super! Great first impressions!
Would not recommend. If you do decide to go with them perform a thorough inspection prior to lease signing. Outdoor dirt was visible in gaps along floor edges downstairs. Maintenance failed to properly seal exposed areas. Have your own pest control company on standby! Pest control company hired by complex fail to properly spray trouble areas. Huge palmetto bugs aka outdoor roaches invade downstairs any time of the day!
Attempted to call the office 4 times over a 42 min period to ensure I would be able to tour a unit today. Last Saturday one week ago I was scheduled to tour but was told the golf cart died earlier that day so we couldn’t. Fast forward a week today, and I cannot get ahold of anybody to make sure I can tour property. On the 4th call, I expressed the inconvenience and slight unprofessionalism I experienced with the situation in the first place, and canceled my appointment to tour today. Looking for a much more professional and responsive management/staff for this last year of renting before purchasing a home. This experience and the other reviews indicate are there are much larger issues here.
They stayed over the phone and in person they accept the voucher. I went up there twice asked the same question and viewed the apartment I wanted. I finally did the application. The older lady in the office said my income isn’t at 4000 I make a thousand less. I told her I have the voucher she said they don’t accept it. I said lady I came twice spoke out loud about the voucher and it was stated y’all do . I asked to speak with manager and residential manager but they won’t respond because I would like my application fee back due the lie that was told to me and wasting my time. If not I will dispute it or continue and call corporate because this is not fair especially if I was there more than once saying to bring my voucher later
By far the worst place to live with the worst accommodations, and the worst customer service. I am absolutely disappointed in this establishment. For one the common areas are always nasty, entryway looks terrible, aggressive, speed bumps, and the workers are just straight forward rude. I cannot wait for new management to come along. Just goes to show why this place is only rated at a two star. I’d give them a zero if I could.
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