The Park at Woodland Trails

I lived here for about 4months - Moved in date was Feb 2023 , A few months in I experienced RATS AND ROACHES . Then comes the month of May I was sitting in my car in the parking lot and was Robbed at Gunpoint . My car was Also Shot at that same night . The Office manager ANN MARIE was very sweet , Since I didnt feel safe in the Ungated community , She offered to let me move into their Sister Complex on the other side of town . I took the Offer and moved on June 1st . Prior to moving I cleaned the entire Apt , The only thing that was left behind in the Apt were the Rats and Roaches . Around August I called to see where my deposit was mailed to and nobody answered For weeks I have called the Office and no answer . Finally I got thru and Spoke to ANN MARIE she told me that she has emailed the accountant to see what is going on . a few weeks went by and I still haven’t received my deposit so I called again , ANN MARIE answered and said she will email the account again but she was on vacation and wont be back till Monday this was on a friday . It is now September 12th 2023 and I have yet to receive my deposit. I called the Apts and a lady answered her name was DENA or DINA she started off rude, I asked for Anne MARIE and she stated first of all calm down , ANN MARIE no longer working for the company and I would be receive a deposit of $125 .I never once said anything rude or disrespectful . I asked why and she said because the Apt was dirty and for Pest Control .I told her that was not true and my deposit should be at least $350 excluding the utilities. The Lady hung up in my face TWICE and She email me pictures of what the Apt looked like afterwards and the pictures were even available to Open . I have had my Lawyer send them letters . They have yet to respond . This Company is Weird The Apts I live in now OAKS AT WAYSIDE office is always closed . They have the walk up gates chained up so at night if you dont have a key pass to get out or a car , You’re basically stuck inside the gate . This company Lacks good professional Management . I would NOT recommend living at Any Arise Communities . When I move out of here Im not even expecting to get my deposit back the way these people work . I will simply take my Loss and go somewhere else . Everytime I walk my dog someone always ask me about these Apts and I tell them to look elsewhere . Because I would hate for people to lose out on money the way I did .

Have lives her for over a year. Have been the worst apartments I’ve lived in Houston! Its full of roaches and the office lady dont even care about it! I have to call evey time I want pest control to come, when Im being charge every month for it. Plus the lady tells me not to put anything the roaches when its impossible not to. At least every month I pay over a Month out of my pocket to buy on my end. I would NEVER recommend this place.

As a new resident who just signed the lease , im super excited!! Im very satisfied with how the management team has been very helpful, I wanna thank AnnMarie, and Also Iris!! They have been really helpful and goes beyond and above, to help out !! Im super excited for the new journey on my home!!! Again thannk you AnnMarie, and Iris for all the help!!

Been here for 3 years! I must say, the environment is nice! I plan on upgrading to a townhome here! Glad to make Park at Woodmoor my home!

I have called over 12 times and visited this property 3 times this week during business hours. They were closed and never answer the phone. I will give up trying to rent from this place if it’s already managed this poorly prior to.

AnnMarie property manager for this last yr I have been here has been super attentive to any issue I have raised to her which has not been many I would love to have access to more Cummunity amenities pools, gym. This Community has been quiet, super chill, small and peaceful. Who can ask for more than peace.!!!!! Thank you AnnMarie for all your help this last yr, hope this next yr is just as great!!!!

Love the new Upgrades! My wife and I have been here for two years now and is very peaceful, small community and great Management! What else can you ask for. The lease agent Ms.Roxanne is Awesome and very helpfull so make sure you ask for her

Would like to mention, I am not a person who post any reviews of any kind, with this time being the exception. Ms. AnnMarie Reyes, the property manager is definitely a keeper. Since she's been here everything is a lot better. She cares for us as residents and the community. She goes beyond her responsibilities to help everyone to the point our children are always happy to see her. She seems to love what she does because as her smile shows. Ms. AnnMarie, is definitely the BEST WE EVER HAD. Hope she never leaves. Also, sad to see Mr. Jose leave as we know he has retired. Wish him well, and pray Ms. AnnMarie stays with your company for Ever!

This property is amazing, I love the manager AnnMarie. She has done a great job, before she came the property was mess! Definitely a place to live and I highly recommend it.

I would highly recommend this place, Iris and Anne Marie are both incredible helped me through the whole process, were very patient and very professional