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The Parts Place inc.

  1. DeKalb
  2. Dekalb Car Rental

Reviews, get directions and information for The Parts Place inc.

The Parts Place inc.
"The Parts Place Inc. has been serving the muscle car industry since 1990, taking care of the past and present to preserve the future. We are the Nation's largest supplier of restoration and replacement parts for your car or truck "from the pedal to the metal!". We started out with GM muscle cars, but have branched out other makes and models, and we even do later model cars and trucks. We have a huge inventory of reproduction parts for all of your favorite vehicles. We do have a store front so you can walk in order at the counter."
Address: 630 Enterprise Ave, DeKalb 60115
Phone: (630) 365-1800
State: IL
City: DeKalb
Street Number: 630 Enterprise Ave
Zip Code: 60115
categories: shopping & retail


Opening Hours

Monday: 09:00 - 17:30
Tuesday: 09:00 - 17:30
Wednesday: 09:00 - 17:30
Thursday: 09:00 - 17:30
Friday: 09:00 - 17:30
Saturday: 09:00 - 13:00

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Reviews
A few years ago, I bought a gallon of GM paint. I thought it was odd that I didn't get a shipping price when I checked out, and kept my fingers crossed that it wasn't going to be a fortune, but it came out to be very reasonable. Fast-forward to recent times: I wanted to get a bunch of bulky sheet metal parts. Doing my research I found that OPGI had the best prices and had 1 exclusive part no one else had, so I went to order and BOOM! The freight was almost the same price as the parts! What the frick. I remembered my experience with Parts Place and even though the part prices were slightly higher, and I mean barely 2%, after you calculate freight, I saved almost $800 over the other jokers. Everything shipped quickly and came as expected. I incorrectly ordered a part. They took the return, and credited my credit card 3 hours after the tracking showed delivered. The replacement part arrived the day before my return even got to them! Their shipping department and customer service are great. I will go here first from now on for any future parts orders. Thanks, team!
I ordered a battery tray at the parts place for my 75 chevy from germany because my tray was totally rusted. I got the most informations over e mail in a friendly way. I got the shipping informations daily by ups. It took only 7days!!! to get my 48 year old tray from parts place. A Lot of thanks to the parts place!!! oliver from bavaria, germany...
Excellent customer service and very fast shipping of items ordered. Received order as promised within a week. Quality and price of parts exactly my as described. I would highly recommend The Parts Place for classic car parts. There are some well known classic parts companies I have ordered from in past with year long issues in shipping product and still no resolution. 12 month and still order not complete and The Parts Place has them to me in 7 days thanks to the support team my project can resume again. Craig Canada
DO Not Purchase These any Hoods from this company. I ordered a hood for my 71 cutlass supreme and the hood does not fit on my car at all. It’s very lumpy and has bumps and it’s worlpd all around the hood. The Parts Place manager told me to send pics and that they would return it. I received a email saying this I won’t my money BACK!! The Better Business Bureau BBB and making a complaint if the don’t let me return there hood and Yelp. We have reviewed your request, unfortunately it is a fiberglass part and requires work to fit to the vehicle. Please refer to our imperfection policy below. Imperfections: In regards to fiber glass panels: Fiber glass panels are inspected and cautiously packaged to protect against damage that may occur during shipment. However, fiber glass panels may have chips, gouges, waves, cracks or other minor imperfections which are considered normal characteristics due to the production and shipping of these parts. These minor imperfections are simply corrected during the filling, priming and sanding phases of your fiber glass installation. We do not consider chips, gouges, waves, cracks or other minor imperfections on the fiber glass to be defects in the panel nor are they considered damaged. All fiber glass panels require preparation and manipulation during installation. Thank you and have a nice day! The Sales Department
I needed a $12 part, but they required a $25 minimum order. So I literally spent the next twenty minutes looking for whatever to spend another $13. Received an order confirmation showing all was well, then the 3 days later I get an email saying the one thing I needed $12 item was no longer available and they refused to cancel the order, telling me it was "too late" so I bought $13 worth of things I didn't need, plus another $15 for shipping. And they wonder why I got upset about it... After posting this review, the retailer honored their end of the sale.
Tried to purchase some small simple items from Year One and was shocked at the ransom pricing for shipping on orders below a certain amount. Checked with The Parts Place and not only were the same items less costly but the freight was a very reasonable amount. Next time I am going straight to the Parts Place for my needs.
Purchased parts to replace the steering wheel with a wood one on a 66 Nova. Had some installation issues and Will figured out there was a manufacturing problem. He was fantastic in solving the problem and getting us the correct parts to complete the job. Everything fits and works great. Thanks Will! Appreciate all your help.
Parts are perfect. I ordered hard to find sport mirrors and they were as described. Only reason not a 5 star is some items don’t have photos. Great customer service and responses.
I want to thank Will for his help with my order. I needed the parts sooner than I could get them being shipped so I drove up 11 hours to pick them up. He was helpful with finding me a place to stay for the night and had my parts ready as soon as them opened on Friday morning. You were very helpful Will. Thank you so much. Robert Elder
Parts were in stock, shipped the next day. Had an issue with one of the parts and customer service was great. They took care of the issue and shipped me a new part out the next day. It is very nice to deal with a company that is responsive and takes pride in their products.
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